Went with my sister in law to order a cake from here not too long ago. Lady who took our order was cool and all however it wasn’t until pick up day. Cake is missing a whole bunch of stuff, guy probably the owner, rude and this other lady was too. Cake seemed basic for $85 not up to our reference picture. Got the excuse “this is how it is when we’re busy.” Okay why open and take our order (days in advance btw) if you guys can’t handle it all? We even let them know often we visit and how their behavior will impact our return and they basically said “well don’t come back.” So honestly if y’all need some good cakes I know some at home bakers literally so good and WAY MORE detailed, greater customer service and more one on one interactions literally for about the same price.
Service: 1
Dalila Gigi Corpus
They had me chasing the cake around they took my order Sunday sent me a receipt to the location that is closed on Monday after having to spell the name letter by letter still got it wrong not recommending this place to anyone
Liz Sexton
This bakery exceeds expectations! Their customer service is exceptional, cakes are scrumptious, and their work is outstanding. Plus, they offer convenient delivery! Only place I will order cakes from!
Keilani Menera
Terrible service with Martina, a mocking and uneducated lady, they should know how to select the staff, she was giving me a cake that I had asked for last time and they gave me the price of $85 and she wanted to give it to me at $120 I told her why the price She said that she had to give another price and the owner was the owner who gave the price she wanted. I think it didn't make sense to me, the truth is, with all our parties we have always ordered our cakes here, the truth is we would have to respect the prices that they are. What a disappointment of staff.
Jorge George
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
josue dautt
I buy about 6 times here and every time is been the same this is one of the best places definitely not changing it for nothing
Atmosphere: 5
Food: 5
Service: 5
josue Preciado
I buy about 6 times here and every time is been the same this is one of the best places definitely not changing it for nothing
Felisha Medina
Many thanks to Petra and the Girls for their always good service! Yesterday's cake was super delicious and everyone was fascinated with the cake, from the decoration to the flavor of the cake (strawberry and banana tres leches with walnut). Thank you very, very much! Att: Felisha Vasquez
Atmosphere: 5
Food: 5
Service: 5
Sara Perez
This was the wedding cake they made for us!!! It was delicious and beautifully decorated. I gave them a reference picture and they got as close to it as possible. The flowers were added on later by us but they gave us a wonder base to work with…10/10 will recommend and definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cake
Xunaxi Caroca
Just what I wanted! Delicious tres leches cake with peach! And the design was beautiful! Better than I imagined! Thank you!
Oh how to start on this place ….1. Cake de el ranch market would’ve tasted better than the cake I got here2. The cake we got was a simple design and basic sheet cake. This store cannot get anything right.3. Flavor of the cake was nasty and la leche was basic milk not the tres leches. Such a disappointment4. The other half of the cake was marble and it was more white and one streak of chocolate only.5. The filling was more whipped cream than filling. No peaches and no piña colada.6. The design was supposed to be red and they put orange. Who in the right mind thinks that the customer wants orange when it was stated RED for a reason .7. Do not order from here if you want a cake de tres leches or just a simple one. We asked for half and half and they just didn’t do a good job. Makes me wonder why they opened a second place if they don’t even do a good job. I saw multiple people ordering have the same issue when receiving there end product.Replying to your lack of accountability and poor business skills:Business response:I personally would like to apologize for the inconvenience you had. But I assure you our cakes are made fresh (unlike ranch market if you will). We make our tres leches cake with three high quality milks. I dont know by what you mean saying we only use basic milk, did you actually see us pour it into the cake? Also red coloring fades after a while, did you pick it up on time? A photo would help too, thanks.Me: ranch market cake has more filling and better quality compared to your cake. My mom does cakes and the poor quality of ingredients you use is far by the worst. Cake lacked eggs and the milk is far from high quality. Please go back and take cake courses instead of opening new stores. You lack accountability and your red color fading means lack of good quality products. We did send you a picture as you indicate all customers before starting the work. Maybe get a new pair of glasses to see upclose and do the correct design. We would have gladly paid more than $80 instead of getting trashy work.
Atmosphere: 1
Food: 1
Service: 1
ruth figueroa
What happens to me is that I want to try a cake in a different place. $80 dollars I paid for the cake so that they would put more frosting on it than fruit, and the Christmas decoration was light green and orange instead of red, I was hoping that the inside would be different, very sweet It tastes like pure milk and a lot of frosting, almost no fruit, very poor chocolate marble cake. Disgusting, please do your job well.
Atmosphere: 1
Food: 2
Service: 2
faith brown
This place was so cute and the decor and whole place was clean and put together. Me and my boyfriend walked in, looking for some pastries, and we were greeted with an amazing smile and were told they sadly don’t have pastries. The lady actually gave us a whole slice of her AMAZING tres leches cake and put on the toppings we wanted. Let me just say, WOW. That cake was AMAZING. I will be coming back to buy my boyfriend one next month because of the amazing staff and outstanding cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Vanilla Cake
J isaac
An amazing Mexican bakery that carries all the best Mexican pastries. A hidden gem in Phoenix
carolina contreras
(Translated by Google) I recommend them ???? very tasty ???? ???? I bought my cakes and my guests love them(Original)Se los recomiendo ???? muy ricos ???? ???? yo e comprado mis pasteles y mis invitados les encanta
Went with my sister in law to order a cake from here not too long ago. Lady who took our order was cool and all however it wasn’t until pick up day. Cake is missing a whole bunch of stuff, guy probably the owner, rude and this other lady was too. Cake seemed basic for $85 not up to our reference picture. Got the excuse “this is how it is when we’re busy.” Okay why open and take our order (days in advance btw) if you guys can’t handle it all? We even let them know often we visit and how their behavior will impact our return and they basically said “well don’t come back.” So honestly if y’all need some good cakes I know some at home bakers literally so good and WAY MORE detailed, greater customer service and more one on one interactions literally for about the same price.
Service: 1
They had me chasing the cake around they took my order Sunday sent me a receipt to the location that is closed on Monday after having to spell the name letter by letter still got it wrong not recommending this place to anyone
This bakery exceeds expectations! Their customer service is exceptional, cakes are scrumptious, and their work is outstanding. Plus, they offer convenient delivery! Only place I will order cakes from!
Terrible service with Martina, a mocking and uneducated lady, they should know how to select the staff, she was giving me a cake that I had asked for last time and they gave me the price of $85 and she wanted to give it to me at $120 I told her why the price She said that she had to give another price and the owner was the owner who gave the price she wanted. I think it didn't make sense to me, the truth is, with all our parties we have always ordered our cakes here, the truth is we would have to respect the prices that they are. What a disappointment of staff.
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
I buy about 6 times here and every time is been the same this is one of the best places definitely not changing it for nothing
Atmosphere: 5
Food: 5
Service: 5
I buy about 6 times here and every time is been the same this is one of the best places definitely not changing it for nothing
Many thanks to Petra and the Girls for their always good service! Yesterday's cake was super delicious and everyone was fascinated with the cake, from the decoration to the flavor of the cake (strawberry and banana tres leches with walnut). Thank you very, very much!
Att: Felisha Vasquez
Atmosphere: 5
Food: 5
Service: 5
This was the wedding cake they made for us!!! It was delicious and beautifully decorated. I gave them a reference picture and they got as close to it as possible. The flowers were added on later by us but they gave us a wonder base to work with…10/10 will recommend and definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cake
Just what I wanted! Delicious tres leches cake with peach! And the design was beautiful! Better than I imagined! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Oh how to start on this place ….1. Cake de el ranch market would’ve tasted better than the cake I got here2. The cake we got was a simple design and basic sheet cake. This store cannot get anything right.3. Flavor of the cake was nasty and la leche was basic milk not the tres leches. Such a disappointment4. The other half of the cake was marble and it was more white and one streak of chocolate only.5. The filling was more whipped cream than filling. No peaches and no piña colada.6. The design was supposed to be red and they put orange. Who in the right mind thinks that the customer wants orange when it was stated RED for a reason .7. Do not order from here if you want a cake de tres leches or just a simple one. We asked for half and half and they just didn’t do a good job. Makes me wonder why they opened a second place if they don’t even do a good job. I saw multiple people ordering have the same issue when receiving there end product.Replying to your lack of accountability and poor business skills:Business response:I personally would like to apologize for the inconvenience you had. But I assure you our cakes are made fresh (unlike ranch market if you will). We make our tres leches cake with three high quality milks. I dont know by what you mean saying we only use basic milk, did you actually see us pour it into the cake? Also red coloring fades after a while, did you pick it up on time? A photo would help too, thanks.Me: ranch market cake has more filling and better quality compared to your cake. My mom does cakes and the poor quality of ingredients you use is far by the worst. Cake lacked eggs and the milk is far from high quality. Please go back and take cake courses instead of opening new stores. You lack accountability and your red color fading means lack of good quality products. We did send you a picture as you indicate all customers before starting the work. Maybe get a new pair of glasses to see upclose and do the correct design. We would have gladly paid more than $80 instead of getting trashy work.
Atmosphere: 1
Food: 1
Service: 1
What happens to me is that I want to try a cake in a different place. $80 dollars I paid for the cake so that they would put more frosting on it than fruit, and the Christmas decoration was light green and orange instead of red, I was hoping that the inside would be different, very sweet It tastes like pure milk and a lot of frosting, almost no fruit, very poor chocolate marble cake. Disgusting, please do your job well.
Atmosphere: 1
Food: 2
Service: 2
This place was so cute and the decor and whole place was clean and put together. Me and my boyfriend walked in, looking for some pastries, and we were greeted with an amazing smile and were told they sadly don’t have pastries. The lady actually gave us a whole slice of her AMAZING tres leches cake and put on the toppings we wanted. Let me just say, WOW. That cake was AMAZING. I will be coming back to buy my boyfriend one next month because of the amazing staff and outstanding cake.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Vanilla Cake
An amazing Mexican bakery that carries all the best Mexican pastries. A hidden gem in Phoenix
(Translated by Google) I recommend them ???? very tasty ???? ???? I bought my cakes and my guests love them(Original)Se los recomiendo ???? muy ricos ???? ???? yo e comprado mis pasteles y mis invitados les encanta
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