Pei Wei Asian Kitchen

Food was great! Customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Came in on 430 on a Sunday and it was the worst service we've had a in a while. Orange chicken came out scorched, management seems to not really get it. Do better.

Atmosphere: 1

Food: 1

Service: 1

Jose the manager is super nice!! Very impressed with the customer service!! Will definitely come back and already recommended this location to my friends on Instagram!

Atmosphere: 5

Food: 5

Service: 5

I eat here at least once a week and every time I come I see the manger Jose. He is always in the best mood so much so that it puts me in a better mood. My food is always made on time and tastes amazing.

Jose is the man pay this man as much as you can he deserves it!!

Atmosphere: 5

Food: 5

Service: 5

The guy who took my order was nice and when I picked it up he was super friendly got my order right .

Atmosphere: 5

Food: 5

Service: 5

⭐️⭐️⭐️⭐️⭐️ Visit - Amazing
Experience! This was my first time trying Pei Wei, and I'm so glad I did! Not only was the food delicious, but the customer service truly blew me away. I wasn't a fan of the noodles I originally ordered, and without hesitation, the manager (I believe) went above and beyond - offering me a brand new entrée free of charge and even covered our drinks. That kind of care is rare these days, and it really made my experience unforgettable. The Honey Hot Chicken was sooo yummy - crispy, flavorful, and the perfect balance of sweet and spicy. The Hot Fire Chicken was also amazing and had just the right amount of heat. Great food, even better service. I'll definitely be coming back. Thank you, Pei Wei! 💛🥢

Atmosphere: 5

Food: 5

Service: 5

I came in today and it was my first time experiencing Pai Wei and honest to God it was phenomenal. My hostess sunny welcomed me in and walked me through the menu I really felt welcomed and I just wanted to give her recognition for her amazing customer service and positive attitude. The food was pretty good and will definitely be back soon.

Atmosphere: 5

Food: 5

Service: 5

Best customer service in the world. Amazing manager.

Atmosphere: 5

Food: 5

Service: 5

The people who work here are usually super nice, but when we stopped in for lunch today, but they must have been very understaffed today. No one was at the front counter and no one acknowledged use for the several minutes we waited at the counter. There were 4 people waiting to order in front of us, too, so we weren’t alone. He only had so much time for lunch so we left and went somewhere else without ever being noticed.

Service: 1

The best gluten free GF Chinese food anywhere

Love Pei Wei! Great food, friendly staff, and this location always has fast service. If you're in the area, I highly recommend it!

Gristle. The dish had so much gristle I could not believe it. It was not worth the time or $25 for it. Not even close. I will say the customer service was excellent, but the food was horrible.

We ordered through the Pei Wei website for delivery and they deliver using Door Dash drivers. The driver repeatedly drove around the restaurant never picking up our food, after an hour HE canceled the order. When calling the restaurant, the manager argued repeatedly, saying we used a 3rd party to order so this isn't his problem. He finally agreed just to remake the food and said it's up to us to get it. I love the food here but will never be ordering from this location again.

As an update, contacting Door Dash, they said to contact pei wei for any issues since we DID NOT order through them. And the remake was missing an item.

Given drunk noodles instead of chicken lo mein. Luckily I am one of the few in this neighborhood NOT allergic to peanuts

Was having trouble using a coupon in the app. Asked the manager if he could allow us to use it in store, and he refused. We left.