Poncho's Mexican Food and Cantina
7202 S Central Ave, Phoenix
(602) 276-2437
Recent Reviews
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Been going there years
Atmosphere: 5
Food: 5
Service: 5
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Is all good 👍 thanks again
Recommended dishes: Carne Asada Plate, Carne Asada, Enchilada Style
Childhood favorite knew the owners granddaughter best Mexican food out there top notch
Atmosphere: 5
Food: 5
Service: 5
Some kids shot out my window in the parking lot. I asked to see the manager, just to let her know. If I was a business and my customer's things were being vandalized, id want to know. She asked me if I had warrant and that was why I was telling her and not the cops. I never went back. It's been a decade and I still think of it sometimes.
Atmosphere: 1
Food: 4
Service: 1
First time being there went with my cousins had a good time
Atmosphere: 5
Food: 5
Service: 5
Another Tuesday night of disappointment me and my mother have been going in here 15 plus years. Last week our order was messed up this week we had a broken dish and all we did was politely make aware to the manager of the situation and we got a very rude comment back so disappointed in my mom was very much upset. We go to the bar because people know our name the bartenders know what we want it's a family environment and for the comment that the manager made tonight was unacceptable. The only thing good tonight was the bartender!
Atmosphere: 1
Food: 2
Service: 5
Recommended dishes: Chips and Salsa, Lunch-Size Pollo Fundido with Rice and Beans
I am so disappointed in the manager tonight clearly rude in her comments i am long time loyal customer never had this happened to me on 09-16-25 the second Tuesday in row where I am disappointed. But bartender tonight was excellent!!!
Food: 5
Everything was great as always except our waitress could have been more attentive. The bus boy checked on us more..
Atmosphere: 5
Food: 5
Service: 3
Food has gone down badly!! Our server was not attentive. We had to ask for multiple things Several times. Exp: napkins, a fork, chips, salsa, drinks, and i had to ask him if he would take the venues as the table was getting crowded. He never checked on us or refilled our empty water cups. I had to send my 1st plate back because it wasn't right. The 2nd was also wrong. Server never came back so i told the bartender when I went up to order a drink that my enchiladas didn't have meat. He said he could go get me a fresh 1. I said no worries because my party was about finished with their lunch. He brought be 1 anyway. He was very kind. Then mngr. came up and said that there was MISCOMMUNICATION. I said no your server misunderstood. I asked for (Beef enchiladas) I got chz. So she said she wouldn't chrg. me for rice n beans but would chrg. me for chz enchilada because I took a cpl bites when I realized there wasnt meat. So this was the first time I experienced bad food and Service! I would not recommend to any1 anymore. And I traveled 2 cities away for lunch w a business asso. & they were not impressed.
Atmosphere: 4
Food: 1
Service: 2
Restaurantji Recommends
Three ofys had lunch. Drinks were great. Service was sub par. Had to ask several times for basic stuff like chips and napkins. Had to go to Bar and get our own drinks. Food was good flavor but very minimal on fillings. Been here many times over the years but no more. Sad.
Atmosphere: 3
Food: 2
Service: 2
Always a good experience. Accommodations for my family of seven on a busy Friday night. Food was on point. Family's happy and full.
Atmosphere: 5
Food: 5
Service: 5
Our server is very courteous and patient, excellent customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Lunch-Size Pollo Fundido with Rice and Beans
Couldn't get a simple bean burrito, enchilada style order right. They don't say ahead of time there's a credit card charge.
Service: 2
It's a awesome restaurant
Atmosphere: 5
Food: 5
Service: 5
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