Potbelly Sandwich Shop

534 W McDowell Rd, Phoenix
(602) 283-3267

Recent Reviews

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Jesse Alonso

- ⭐ dirty disrespectful for. A sandwich 1 hour

Atmosphere: 1

Food: 1

Service: 1

Samantha Young

Ordering through door dash . Food was spot on!

Atmosphere: 5

Food: 5

Service: 5

Storm Johnson

six of us waited over 30 minutes for our online orders. The employees were very rude one of the girls threw an older ladies food at her once it was finally done. When asked us to speak to a manager, the managers excuse for his disrespectful employees was that they are busy. That is no excuse to throw food at somebody. Half of what I ordered on my sandwich is completely missing. I will never go to this location again do not support them. They are very rude and disrespectful. and we have an eight minute audio recording of the whole thing.

Atmosphere: 1

Food: 1

Service: 1

Tanya “Tigger” Carter

Asked about the promo and was not told anythjng...

Atmosphere: 3

Food: 4

Service: 2

Leo Sun

Your message says curbside pickup but the store says they can't do it...please update your phone message or have your employees do it. It's frustrating...I drove here for the curbside pick up. I won't be coming back.

Ms. Davis

I picked up the plastic wrapped desert called a cookie bar to ask what fully was in it because I not had one before and as was none to excited when the cashier decided to inform me to not touch the dessert out on display if I wasn’t purchasing them..-__-. Glad I left NO automatic tip on the tip screen while paying for my $16 sandwich.

Atmosphere: 5

Food: 3

Service: 1

YA C

If I come in and I’m looking at the menu that means I’m looking at the menu do I not have the right to look at the menu? As expensive as everything is these days I’m trying to compare and see if I can budget to get a drink and you want to keep harassing me and asking me if I’m ready. I came out of my way to come up here, not to be harassed. You barely put any meat on my sandwich I get a brownie and you offered to tell me is full of sugar did I ask your opinion? Are you trying to tell me I’m fat.Who are you? There were no other customers but a cop already eating so what is your problem? then I tell you flat out I’m just going to get a drink somewhere else because you didn’t give me enough time to look at the menu and you laugh. What the hell is funny you have the company losing money. Idiot!!!

Atmosphere: 1

Food: 1

Service: 1

Loretta Cassidy

We come here to get the amazing milk shakes. Sandwiches are good too....but the milkshakes are what we usually come for and are made with real ice cream and hand dipped. And, imagine this...they are reasonably priced....

Atmosphere: 4

Food: 5

Service: 5

Netta

I stopped here for dinner I was greeted with a smile and kindness/friendliness by Christina she is by far the best she made me feel very welcome my 2 sandwiches were very good I will for sure be returning continue to keep up the good work Christina ??????????????????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Wreck

Maria L Valdez

Ate a Potbelly for the first time. Ordered the Italian sub and chicken pot pie soup. It was one of the best sandwiches I’ve ever had.

Atmosphere: 5

Food: 5

Recommended dishes: Italian

Oscar Cardenas

I had gotten food poisoning here once before.

Atmosphere: 5

Food: 1

Service: 5

Luna “Marii” A

Found a black hair and spoke to a Mandy she gave me a phone number to call GM Amanda and have yet to hear back. Not even a refund was given for this! Terrible!!

Michael Lanier

The sandwiches and salads are really good here!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Any Skinny Sandwich, Avo Turkey

Debbie Lipko

EVERY single time I order their BLTA with CRISPY bacon, they make the sandwich with bacon that looks like it was literally in the skillet for 15 seconds. Raw, uncooked bacon??? The sandwich would be really good IF THEY WOULD JUST COOK THEIR BACON!!!!! Think the health department needs calling on this one.

Food: 1

Service: 1

Rosalie Howard

I purchased a tuna sandwich for my mother yesterday, she ate half, and put the remaining half in the fridge. Today, when she pulled it out, she told me that half had no tuna salad in it...just the add-ons she selected. For the price of the food, it was very disappointing.

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