Potbelly Sandwich Shop
534 W McDowell Rd, Phoenix
(602) 283-3267
Recent Reviews
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Hispanic lady there is very rude and disrespectful. Will not be back!
Atmosphere: 1
Service: 1
I was there on 6/22.
Poor customer service.
To many repeat questions.
Not enough tuna on sandwich.
The interaction with both those goons were painful
- ⭐ dirty disrespectful for. A sandwich 1 hour
Atmosphere: 1
Food: 1
Service: 1
Ordering through door dash . Food was spot on!
Atmosphere: 5
Food: 5
Service: 5
six of us waited over 30 minutes for our online orders. The employees were very rude one of the girls threw an older ladies food at her once it was finally done. When asked us to speak to a manager, the managers excuse for his disrespectful employees was that they are busy. That is no excuse to throw food at somebody. Half of what I ordered on my sandwich is completely missing. I will never go to this location again do not support them. They are very rude and disrespectful. and we have an eight minute audio recording of the whole thing.
Atmosphere: 1
Food: 1
Service: 1
Asked about the promo and was not told anythjng...
Atmosphere: 3
Food: 4
Service: 2
Your message says curbside pickup but the store says they can't do it...please update your phone message or have your employees do it. It's frustrating...I drove here for the curbside pick up. I won't be coming back.
I picked up the plastic wrapped desert called a cookie bar to ask what fully was in it because I not had one before and as was none to excited when the cashier decided to inform me to not touch the dessert out on display if I wasn’t purchasing them..-__-. Glad I left NO automatic tip on the tip screen while paying for my $16 sandwich.
Atmosphere: 5
Food: 3
Service: 1
If I come in and I’m looking at the menu that means I’m looking at the menu do I not have the right to look at the menu? As expensive as everything is these days I’m trying to compare and see if I can budget to get a drink and you want to keep harassing me and asking me if I’m ready. I came out of my way to come up here, not to be harassed. You barely put any meat on my sandwich I get a brownie and you offered to tell me is full of sugar did I ask your opinion? Are you trying to tell me I’m fat.Who are you? There were no other customers but a cop already eating so what is your problem? then I tell you flat out I’m just going to get a drink somewhere else because you didn’t give me enough time to look at the menu and you laugh. What the hell is funny you have the company losing money. Idiot!!!
Atmosphere: 1
Food: 1
Service: 1
We come here to get the amazing milk shakes. Sandwiches are good too....but the milkshakes are what we usually come for and are made with real ice cream and hand dipped. And, imagine this...they are reasonably priced....
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I stopped here for dinner I was greeted with a smile and kindness/friendliness by Christina she is by far the best she made me feel very welcome my 2 sandwiches were very good I will for sure be returning continue to keep up the good work Christina ??????????????????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Wreck
Ate a Potbelly for the first time. Ordered the Italian sub and chicken pot pie soup. It was one of the best sandwiches I’ve ever had.
Atmosphere: 5
Food: 5
Recommended dishes: Italian
I had gotten food poisoning here once before.
Atmosphere: 5
Food: 1
Service: 5
Found a black hair and spoke to a Mandy she gave me a phone number to call GM Amanda and have yet to hear back. Not even a refund was given for this! Terrible!!
The sandwiches and salads are really good here!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Any Skinny Sandwich, Avo Turkey
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