Any place that tries to skimp by only giving you half a hot dog on a 9 dollar kids dog combo is obviously shady. Cant even imagine what other corners are being cut.
Atmosphere: 3
Food: 1
Service: 3
D P
I asked the cashier if the Ruby's sauce had milk ingredients in it. She told I don't know the ingredients.She didn't want to help me.Do asked to put on the side.The man who handed me the basket was willing to go the Xtra mile for me andSaid it would only take a minute help me. He came back and told me no milk but does have eggs.I am highly allergic to milk.Excellent job young man.Good flavor.That's why I'm giving this place a 4 ⭐ rating11/25/23 1:34pmck# 0102Dietary restrictions: No milk products
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Classic Ruby Burger Combo
Pauli Beel
Did tasted great. They were a tad slow to get orders out. Looks like they put the new guy on shakes and he didn't know how to make them. After 8 orders sitting up there waiting to be handed out looks like the manager finally came up to help.I've worked in a restaurant I know the struggles. But the food was really really good so I won't hold that again them and I will be back
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Breast Sandwich, Hot Dog, Basket of Fries
Steven Surak
We stop in at Anthem outlet stores a lot of way home from Phoenix. I know eating at Ruby's express is a good choice. Had the Hickory Burger and it was very good. The barbecue sauce on it added to not only the flavor of the burger but also the flavor of the bacon on the burger. Got my burger with cheese fries, which were a fantastic side.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Basket of Onion Rings, The Hickory Burger
Debbie Limberg
I went into Rudy's today at lunch time with my friend. The girls working on 6-26-23 and the name said Jesus Q on my receipt. She was on the phone and it took her forever to look up and see she had a customer. I was trying to be patient. After I got my food she went behind the counter and picked up her phone again. I just waited until the cook looked out and said did I need anything. I said yes the server never gave me my drink. I have had a business and I know your employee can make you or break you. She did not deserve to represent your company. Such a waste of money to an employee.
Food: 2
corinna
Clean food court, nice selection especially for young kids.
Atmosphere: 3
Food: 3
Service: 3
Charlene Ridge
The food was good but over priced. The customer service could have been better and she got a couple of things wrong with our order!!!! There was a coupon sitting on the tabkes but she didn't even tell us about it!!!! Can't expect anything more from that generation!!!!!!!
Took our grandkids for the special anthem community order and they loved it! Our granddaughter kept saying it was the best burger she's ever had. Our grandson ate every bit of his cheeseburger and fries and managed to finish his sister's fries as well. Nice clean food court in the outlet malls and it was a good way to get them out of the house
John Baird
Ruben has the best customer service! They are a customer first company. BEST FRIES EVER. The burgers were cooked perfectly as well. All the employees like Evan, Johnny and Vic deserve a RAISE. Amazing customer service could not be more happy.
Very good service and very well ran by the manager. Food is very good and fries are crispy. Definitely recommend the chicken breast sandwich! Great service as well
Belle Anderson
Very disappointing. I didn't think I could go wrong with a classic burger for lunch. The burger was tiny, the bun was dry and I practically needed the fries with ketchup to make it palletable. McDonalds makes a much better burger AND it's cheaper. My dad and I came here together, $30 for two measly burgers and one lemonade that had a weird aftertaste. I hate throwing food away, especially when it's that overpriced but I actually felt sick after lunch and couldn't finish my work day. Charlie's has better value and it's right next to Ruby's.
Trevor 2.
Food was surprisingly great I really enjoyed my burger and fries. Not bad for a food court restaurant
J Crowd
We had the mushroom swiss burger and the classic cheeseburger with fries. The food was made fresh and hot! The fries were crispy and delicious. The burgers were saucy. We had a great lunch!
Jeremy Jackson
This place always have the best burgers in the town. The staff is extremely friendly and food usually comes out pretty quick. Highly recommend.
Any place that tries to skimp by only giving you half a hot dog on a 9 dollar kids dog combo is obviously shady. Cant even imagine what other corners are being cut.
Atmosphere: 3
Food: 1
Service: 3
I asked the cashier if the Ruby's sauce had milk ingredients in it. She told I don't know the ingredients.She didn't want to help me.Do asked to put on the side.The man who handed me the basket was willing to go the Xtra mile for me andSaid it would only take a minute help me. He came back and told me no milk but does have eggs.I am highly allergic to milk.Excellent job young man.Good flavor.That's why I'm giving this place a 4 ⭐ rating11/25/23 1:34pmck# 0102Dietary restrictions: No milk products
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Classic Ruby Burger Combo
Did tasted great. They were a tad slow to get orders out. Looks like they put the new guy on shakes and he didn't know how to make them. After 8 orders sitting up there waiting to be handed out looks like the manager finally came up to help.I've worked in a restaurant I know the struggles. But the food was really really good so I won't hold that again them and I will be back
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Breast Sandwich, Hot Dog, Basket of Fries
We stop in at Anthem outlet stores a lot of way home from Phoenix. I know eating at Ruby's express is a good choice. Had the Hickory Burger and it was very good. The barbecue sauce on it added to not only the flavor of the burger but also the flavor of the bacon on the burger. Got my burger with cheese fries, which were a fantastic side.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Basket of Onion Rings, The Hickory Burger
I went into Rudy's today at lunch time with my friend. The girls working on 6-26-23 and the name said Jesus Q on my receipt. She was on the phone and it took her forever to look up and see she had a customer. I was trying to be patient. After I got my food she went behind the counter and picked up her phone again. I just waited until the cook looked out and said did I need anything. I said yes the server never gave me my drink. I have had a business and I know your employee can make you or break you. She did not deserve to represent your company. Such a waste of money to an employee.
Food: 2
Clean food court, nice selection especially for young kids.
Atmosphere: 3
Food: 3
Service: 3
The food was good but over priced. The customer service could have been better and she got a couple of things wrong with our order!!!! There was a coupon sitting on the tabkes but she didn't even tell us about it!!!! Can't expect anything more from that generation!!!!!!!
Atmosphere: 3
Food: 3
Service: 2
Nice clean restaurant, friendly employees,good food
Took our grandkids for the special anthem community order and they loved it! Our granddaughter kept saying it was the best burger she's ever had. Our grandson ate every bit of his cheeseburger and fries and managed to finish his sister's fries as well. Nice clean food court in the outlet malls and it was a good way to get them out of the house
Ruben has the best customer service! They are a customer first company. BEST FRIES EVER. The burgers were cooked perfectly as well. All the employees like Evan, Johnny and Vic deserve a RAISE. Amazing customer service could not be more happy.
Restaurantji Recommends
Very good service and very well ran by the manager. Food is very good and fries are crispy. Definitely recommend the chicken breast sandwich! Great service as well
Very disappointing. I didn't think I could go wrong with a classic burger for lunch. The burger was tiny, the bun was dry and I practically needed the fries with ketchup to make it palletable. McDonalds makes a much better burger AND it's cheaper. My dad and I came here together, $30 for two measly burgers and one lemonade that had a weird aftertaste. I hate throwing food away, especially when it's that overpriced but I actually felt sick after lunch and couldn't finish my work day. Charlie's has better value and it's right next to Ruby's.
Food was surprisingly great I really enjoyed my burger and fries. Not bad for a food court restaurant
We had the mushroom swiss burger and the classic cheeseburger with fries. The food was made fresh and hot! The fries were crispy and delicious. The burgers were saucy. We had a great lunch!
This place always have the best burgers in the town. The staff is extremely friendly and food usually comes out pretty quick. Highly recommend.