Unfortunately, the “chipotle” effect has hit salad and go, at least this location. What once was a decent quality salad for cheap has turned into a low quality meal, with less amounts of protein, and of course an increase in price.
I knew it’d just be a matter of time until they got greedy and tanked the quality. I ordered double chicken on a Caesar salad, and it’s less chicken than a single serving was just a year or two ago. As that’s not already bad, the chicken they’ve switched to is nearly inedible. It has a gray look, and is slightly transparent. It’s chewier than a piece of gum, and has no flavor.
Their breakfast is still good, but it’s just a matter of time until they start cutting quality on that as well, while simultaneously increasing prices.
As someone that literally went here every day for lunch, and still do for breakfast, im extremely disappointed but not surprised by any means. Corporate greed always wins.
Atmosphere: 1
Food: 1
Service: 4
Zondra Cannalloni
You seriously won't find a faster, more accurate fast food drive through. You can add so many things to your salads, and they have amazing specialty drinks and lemonades. My only complaint is that I don't like any of their dressings. They're very vinegary or sour tasting too me. I have to come home and add my own dressing. This will depend on your personal taste though. I can't say enough about the service here though. They must have a stellar training program or something! They're Incredibly fast and friendly every single time, and the accuracy is always at 100%. Highly recommend.
Atmosphere: 5
Food: 4
Service: 5
Clifford Wong
Love the food, great people, great place.
Atmosphere: 5
Food: 5
Service: 5
Dennis Knapp
Love getting breakfast and lunch here
Atmosphere: 5
Food: 5
Service: 5
Zach Bayer
The employee is working, looked like the epitome of I get paid to show up and don’t wanna be here whatsoever. My food was not right and when I told them I got attitude. They also made me sit in the heat at the pick up window for over 15 minutes without saying a thingwithout offering a water. Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Justin Yeats
This is my favorite lunch to get on the weekdays. The staff at this location consistently make the best food and it's very affordable.
Food: 5
Service: 5
Joyce W
I had a better experience here than I did at the one on 35th avenue and Bell road. The one on Tatum gave me my chicken
Zachary Braem (Medical Man)
Absolutely disgraceful customer service. Over a dozen drive-thru orders were completed before anyone even acknowledged a single Uber Eats order — one salad. I stood in direct sunlight for over 15 minutes while they pushed car after car through the drive-thru like a well-oiled machine, completely ignoring the one prepaid delivery order sitting in their system.
Whoever decided drive-thru customers take priority over paid delivery orders clearly has no understanding of logistics or customer satisfaction. The customer was messaging me asking why their order hadn't moved — because I was standing there being ignored while they blasted through ten other tickets.
Delivery orders are already paid for and should be fulfilled in the order they're received — not as an afterthought once the last car pulls away. It's lazy, backwards, and totally unacceptable. Fix your system.
Food: 2
Service: 1
Rich Pineda
DO NOT GO HERE!!!! DISHONEST PEOPLE!!!! THEY RAN A FATHER'S DAY PROMOTION THEN WOULDN'T ACCEPT GIFT CARD FOR PAYMENT. FROM A SENIOR CITIZEN NO LESS. BAIT AND SWITCH BASICALLY. REALLY BAD BAD PEOPLE.
Never had a bad experience here. Staff is very nice and fast; food very affordable. Buffalo Chicken Salad is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Jared M
Fix the drive-thru! Why is it so tight!?
Atmosphere: 1
Food: 5
Service: 5
Ilse Kremer
Love their lemonades
Terri Campbell
Excellent food and service. Carryout only.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Alyssa Reader
Almost every time we go to this location specifically, our order is wrong. The first few times we didn’t say anything because people make mistakes, they are human. We understand that! I worked in the industry for 6 years. But to be consistently wrong is a little frustrating. We don’t have a super complicated, large order so it’s not enjoyable to keep getting it wrong. We love salad n go & keep going back because the food is good & the prices are great! But I just had to mention this.
Enjoyed it
Atmosphere: 5
Food: 4
Service: 4
Unfortunately, the “chipotle” effect has hit salad and go, at least this location. What once was a decent quality salad for cheap has turned into a low quality meal, with less amounts of protein, and of course an increase in price.
I knew it’d just be a matter of time until they got greedy and tanked the quality. I ordered double chicken on a Caesar salad, and it’s less chicken than a single serving was just a year or two ago. As that’s not already bad, the chicken they’ve switched to is nearly inedible. It has a gray look, and is slightly transparent. It’s chewier than a piece of gum, and has no flavor.
Their breakfast is still good, but it’s just a matter of time until they start cutting quality on that as well, while simultaneously increasing prices.
As someone that literally went here every day for lunch, and still do for breakfast, im extremely disappointed but not surprised by any means. Corporate greed always wins.
Atmosphere: 1
Food: 1
Service: 4
You seriously won't find a faster, more accurate fast food drive through. You can add so many things to your salads, and they have amazing specialty drinks and lemonades. My only complaint is that I don't like any of their dressings. They're very vinegary or sour tasting too me. I have to come home and add my own dressing. This will depend on your personal taste though. I can't say enough about the service here though. They must have a stellar training program or something! They're Incredibly fast and friendly every single time, and the accuracy is always at 100%. Highly recommend.
Atmosphere: 5
Food: 4
Service: 5
Love the food, great people, great place.
Atmosphere: 5
Food: 5
Service: 5
Love getting breakfast and lunch here
Atmosphere: 5
Food: 5
Service: 5
The employee is working, looked like the epitome of I get paid to show up and don’t wanna be here whatsoever. My food was not right and when I told them I got attitude. They also made me sit in the heat at the pick up window for over 15 minutes without saying a thingwithout offering a water. Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
This is my favorite lunch to get on the weekdays. The staff at this location consistently make the best food and it's very affordable.
Food: 5
Service: 5
I had a better experience here than I did at the one on 35th avenue and Bell road. The one on Tatum gave me my chicken
Absolutely disgraceful customer service. Over a dozen drive-thru orders were completed before anyone even acknowledged a single Uber Eats order — one salad. I stood in direct sunlight for over 15 minutes while they pushed car after car through the drive-thru like a well-oiled machine, completely ignoring the one prepaid delivery order sitting in their system.
Whoever decided drive-thru customers take priority over paid delivery orders clearly has no understanding of logistics or customer satisfaction. The customer was messaging me asking why their order hadn't moved — because I was standing there being ignored while they blasted through ten other tickets.
Delivery orders are already paid for and should be fulfilled in the order they're received — not as an afterthought once the last car pulls away. It's lazy, backwards, and totally unacceptable. Fix your system.
Food: 2
Service: 1
DO NOT GO HERE!!!! DISHONEST PEOPLE!!!! THEY RAN A FATHER'S DAY PROMOTION THEN WOULDN'T ACCEPT GIFT CARD FOR PAYMENT. FROM A SENIOR CITIZEN NO LESS. BAIT AND SWITCH BASICALLY. REALLY BAD BAD PEOPLE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never had a bad experience here. Staff is very nice and fast; food very affordable. Buffalo Chicken Salad is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Fix the drive-thru! Why is it so tight!?
Atmosphere: 1
Food: 5
Service: 5
Love their lemonades
Excellent food and service. Carryout only.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Almost every time we go to this location specifically, our order is wrong. The first few times we didn’t say anything because people make mistakes, they are human. We understand that! I worked in the industry for 6 years. But to be consistently wrong is a little frustrating. We don’t have a super complicated, large order so it’s not enjoyable to keep getting it wrong. We love salad n go & keep going back because the food is good & the prices are great! But I just had to mention this.
Atmosphere: 5
Food: 1
Service: 1
Loading...