Typical teriyaki place. Ordered a standard white rice and chicken, not really sure why it took 10 minutes to put the two items into a bowl and put sauce on top. The kid took my order and then just walked out of the building. I never saw him again.
The remaining employees just tried to look busy the entire time, but as slowly as possible. I didn't see them actually do anything other than refill their own drinks and take orders.
Pretty sure the entire staff was high as a kite.
Ordered a large, got a regular. The chicken was cold. At least the place was clean
Atmosphere: 3
Food: 2
Service: 1
Scott W
Smelled like sewage inside. Food menu is not what it used to be. Meat clearly not what it used to be either. It’s been a while since I’ve eaten at Sam’s but it used to be in my top five places to go. They didn’t have any iced tea only fountain soda or lemonade.
They only thing that resembled the o’l Sam’s i knew was the teriyaki sauce and white rice. That’s it. Unfortunately, Samurai Sam’s will be only a memory now, not worth going back to unless there’s a franchise out there that didn’t change with the bs corporate rebranding…
Service was great. Not a fan of the new logo or colors.
Atmosphere: 1
Food: 1
Service: 5
Eduvie Sobotie
I’m not the type of person to leave reviews but honestly after my experience today I had to leave one. When my wife and I walked in we noticed there was an odd smell in the building and against our better judgment we still gave it a chance. I ordered a Sumo bowl, and my wife ordered a Salmon bowl with shrimp. I don’t like plain white rice so I agreed to the up charge for fried rice in place of white rice. When we received our food the presentation of the bowls looked great. However, one bite at a time it just got worse and worse. My food wasn’t hot. The fried rice didn’t have enough soy sauce in it and it tasted like plain white rice with vegetables and egg in it. There wasn’t enough Teriyaki sauce in my bowl, I had to request for more and that still wasn’t enough. On the other hand the employees were friendly but the food was honestly terrible. I spent $35.45 in total on the two bowls and I didn’t even bother finishing my bowl. This will be the first and last time I ever eat here.
Atmosphere: 1
Food: 1
Service: 3
Jeff Boyd
Yummy dark meat chicken teriyaki ??
Atmosphere: 5
Food: 5
Service: 5
JoAnn Breul
Worst place ever!! Beware! First time I went they were out of rice. Second time I tried, they were closed. Three strikes they are out! This time they ran out of noodles!! They literally have only two things!! I ordered three large bowls, I got one small bowl. I had to go all the way back! "Oh sorry",they said. The place is smelly, dirty, flies everywhere! The manager or owner should close the doors!
Amanda Drake
They are not open? I went today and doors locked, no one is there . Called , no answer.
Shadow Zelix
Closed for no reason during business hours
C C
Would be really amazing if they were ever open
Atmosphere: 1
Food: 1
Service: 1
Clarissa C
Would be really amazing if they were ever open
Atmosphere: 1
Food: 1
Service: 1
Brandon George
This place is amazing. The food is good. It's always clean. Most importantly, the customer service is incredible. They always greet you and very friendly.
Love the boys that work there! Always with a smile and very helpful. Love this samurai sams. Great food!
Atmosphere: 5
Food: 5
Service: 5
andre pendleton
Place needs better workers!!!!! Last 3 trips there has been some kind of problem or wrong food or not having certain items advertised. Made a complaint to cashier who took order and no solutions just sorry.
Raul
Great service by Raul. Food was tasty and generous for the regular size. All they need is hot green tea for perfect score.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sumo Bowl
Michael Marzano
One of my favorite places to eat. Never busy so I hope they stay open.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
Kingdom Works
We ordered 6 kids bowls. Took our daughters and her friends on a date night and took 25 minutes to get 5 bowls and then we were told they were out of rice and had to wait another 10 minutes to get the 6th bowl. Won't be returning to this location. Soda mixture tasted off too.
Typical teriyaki place. Ordered a standard white rice and chicken, not really sure why it took 10 minutes to put the two items into a bowl and put sauce on top. The kid took my order and then just walked out of the building. I never saw him again.
The remaining employees just tried to look busy the entire time, but as slowly as possible. I didn't see them actually do anything other than refill their own drinks and take orders.
Pretty sure the entire staff was high as a kite.
Ordered a large, got a regular. The chicken was cold. At least the place was clean
Atmosphere: 3
Food: 2
Service: 1
Smelled like sewage inside. Food menu is not what it used to be. Meat clearly not what it used to be either. It’s been a while since I’ve eaten at Sam’s but it used to be in my top five places to go. They didn’t have any iced tea only fountain soda or lemonade.
They only thing that resembled the o’l Sam’s i knew was the teriyaki sauce and white rice. That’s it. Unfortunately, Samurai Sam’s will be only a memory now, not worth going back to unless there’s a franchise out there that didn’t change with the bs corporate rebranding…
Service was great. Not a fan of the new logo or colors.
Atmosphere: 1
Food: 1
Service: 5
I’m not the type of person to leave reviews but honestly after my experience today I had to leave one. When my wife and I walked in we noticed there was an odd smell in the building and against our better judgment we still gave it a chance. I ordered a Sumo bowl, and my wife ordered a Salmon bowl with shrimp. I don’t like plain white rice so I agreed to the up charge for fried rice in place of white rice. When we received our food the presentation of the bowls looked great. However, one bite at a time it just got worse and worse. My food wasn’t hot. The fried rice didn’t have enough soy sauce in it and it tasted like plain white rice with vegetables and egg in it. There wasn’t enough Teriyaki sauce in my bowl, I had to request for more and that still wasn’t enough. On the other hand the employees were friendly but the food was honestly terrible. I spent $35.45 in total on the two bowls and I didn’t even bother finishing my bowl. This will be the first and last time I ever eat here.
Atmosphere: 1
Food: 1
Service: 3
Yummy dark meat chicken teriyaki ??
Atmosphere: 5
Food: 5
Service: 5
Worst place ever!! Beware! First time I went they were out of rice. Second time I tried, they were closed. Three strikes they are out! This time they ran out of noodles!! They literally have only two things!! I ordered three large bowls, I got one small bowl. I had to go all the way back! "Oh sorry",they said. The place is smelly, dirty, flies everywhere! The manager or owner should close the doors!
They are not open? I went today and doors locked, no one is there . Called , no answer.
Closed for no reason during business hours
Would be really amazing if they were ever open
Atmosphere: 1
Food: 1
Service: 1
Would be really amazing if they were ever open
Atmosphere: 1
Food: 1
Service: 1
This place is amazing. The food is good. It's always clean. Most importantly, the customer service is incredible. They always greet you and very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Teriyaki Rice Bowl
Restaurantji Recommends
Love the boys that work there! Always with a smile and very helpful. Love this samurai sams. Great food!
Atmosphere: 5
Food: 5
Service: 5
Place needs better workers!!!!! Last 3 trips there has been some kind of problem or wrong food or not having certain items advertised. Made a complaint to cashier who took order and no solutions just sorry.
Great service by Raul. Food was tasty and generous for the regular size. All they need is hot green tea for perfect score.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sumo Bowl
One of my favorite places to eat. Never busy so I hope they stay open.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
We ordered 6 kids bowls. Took our daughters and her friends on a date night and took 25 minutes to get 5 bowls and then we were told they were out of rice and had to wait another 10 minutes to get the 6th bowl. Won't be returning to this location. Soda mixture tasted off too.
Vegetarian options: Vegetable bowl option
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Kids Dark Meat Chicken Teriyaki Rice Bowl, Orange Chicken
Loading...