Came in as dasher and they were sitting doing nothing with no customers in store,and when I asked for order they hadn’t even started to prepare it.
Service: 2
Dot Dillard
The cashier was horrible customer service. She got my order wrong, I went over it 2 times with Emma E She might need lessons in customer service and learning how to take the right order going forward. I had to wait over 20 minutes for 2 bowls. Not going back.
Service: 1
Candace R
Ordered veggie bowls and both were delivered with chicken on them.
Atmosphere: 1
Food: 1
Service: 1
Achilles Aurelius
The only actual real food in Arizona that I know of
Spencer J
Good experience here, the workers had a great attitude and the food was great, will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
Ciara J
I’m had a crunchy chicken teriyaki…. Didn’t know rice could be so crunchy.. besides the crunchy rice, the cashier was really nice. Oh and the asked for a large bowl and got the position size of a regular bowl…
Atmosphere: 5
Food: 1
Service: 5
Corrine Wood
The one thing I loved on the menu was the Oriental Chicken Salad. Why would you take it off the menu? You lost a good customer and all my friends. Be Better!
Atmosphere: 1
Food: 1
Service: 1
Rebecca Cornwell
The location at 67th & 101 is consistently good. This location and Agua Fria and 101 is closer to my home so I've tried it and always so disappointed. With the construction mess on 101 I decided to try the location on Agua Fria.... cookies up front were burnt but they still had them on counter not a positive sign, so I ordered my chicken yakosobi bowl with veggies no cabbage and spicey sauce. Got home and my bowl was 1/2 full of noodles in regular sauce with 3 pieces of broccoli and carrots....no chicken at all. When I called to complain just come back and we'll fix it was sll they said. When I went back girl at counter wanted to argue with me that I ordered just veggies no chicken. Even IF I had just ordered veggies....3 little pieces of broccoli and 1/2 a bowl is not right. NEVER GO TO THIS LOCATION. NO APOLOGY at all for me driving back over there or for a pitiful 1/2 bowl od noodles with just a few veggies and no chicken. Terrible place 😪 ive learned my lesson for good.
Melanie Holte
Decided to try Samurai Sam's for the 1st time and it did not disappoint. Ordered food for delivery. The food was hot when it was delivered and the order was correct. The food was amazing. Will definitely be ordering from there again.
Food: 5
Service: 5
D Jensen
I took my order to go but the restaurant is clean. Food came fast. They have great deal for 2 teriyaki chicken bowls, either regular or large. Great price, food taste great and hot. I forget this place is here and something different than Panda.
Beautiful building it's nice inside it's smaller but you don't need much room. We always take it to go. I never had this till this year 2025. I love it ! I'm working my way to other dishes. I love the spicy teriyaki sauce. The rr is clean you have to ask for the key.
Atmosphere: 5
Food: 5
Service: 5
Megan Maultsby
I came here to get food and arrived at 815 and this website says that they are open until 830 and they stated that they are closed and could not help me. Please update your hours. Upsetting I had my heart set on this place and can't get it.
Atmosphere: 1
Food: 1
Service: 1
Steve Houle
This is only the second time I have been there. I tried the steak with Japanese noodles, it was the best I have ever had. You have to try!!
Atmosphere: 4
Food: 5
Service: 5
Jose Salazar
Food was pretty good , got a large order of chicken and steak noodles with veggies. However I didn't get noodles just rice. Just make sure to ask for receipt and double check your stuff before you go. I mean spending $14+ tip and still get order wrong. One and done for mean.
Atmosphere: 4
Food: 4
Service: 3
Antonio Farrar
Please steer clear and go anywhere else but here. I learned a $55 lesson today when I took my family here for lunch. Unbeknownst to me I was in for a culinary nightmare.
Everything was overpriced overcooked and underwhelming. I spent $55 on salmon jerky and chicken croutons. The food tasted like it had been frostbitten and cooked in a microwave. My son enjoyed his orange chicken so I guess the $14 we spent on that was worth it. Edamame tasted like it had been dipped in iodized salt and I couldn’t tell if I was edamame or just spoons of salt out of the salt shaker. $55 for three people and only one of them was a combo.
I am mortified that this place is still open when you have George and son and even panda express would’ve been a better option than this.
Next time I will follow my gut and steer clear. Please learn from my mistakes and save your money and your afternoon by not having lunch here.
Came in as dasher and they were sitting doing nothing with no customers in store,and when I asked for order they hadn’t even started to prepare it.
Service: 2
The cashier was horrible customer service. She got my order wrong, I went over it 2 times with Emma E
She might need lessons in customer service and learning how to take the right order going forward.
I had to wait over 20 minutes for 2 bowls. Not going back.
Service: 1
Ordered veggie bowls and both were delivered with chicken on them.
Atmosphere: 1
Food: 1
Service: 1
The only actual real food in Arizona that I know of
Good experience here, the workers had a great attitude and the food was great, will definitely be going back
Atmosphere: 5
Food: 5
Service: 5
I’m had a crunchy chicken teriyaki…. Didn’t know rice could be so crunchy.. besides the crunchy rice, the cashier was really nice. Oh and the asked for a large bowl and got the position size of a regular bowl…
Atmosphere: 5
Food: 1
Service: 5
The one thing I loved on the menu was the Oriental Chicken Salad. Why would you take it off the menu? You lost a good customer and all my friends. Be Better!
Atmosphere: 1
Food: 1
Service: 1
The location at 67th & 101 is consistently good. This location and Agua Fria and 101 is closer to my home so I've tried it and always so disappointed. With the construction mess on 101 I decided to try the location on Agua Fria.... cookies up front were burnt but they still had them on counter not a positive sign, so I ordered my chicken yakosobi bowl with veggies no cabbage and spicey sauce. Got home and my bowl was 1/2 full of noodles in regular sauce with 3 pieces of broccoli and carrots....no chicken at all. When I called to complain just come back and we'll fix it was sll they said. When I went back girl at counter wanted to argue with me that I ordered just veggies no chicken. Even IF I had just ordered veggies....3 little pieces of broccoli and 1/2 a bowl is not right. NEVER GO TO THIS LOCATION. NO APOLOGY at all for me driving back over there or for a pitiful 1/2 bowl od noodles with just a few veggies and no chicken. Terrible place 😪 ive learned my lesson for good.
Decided to try Samurai Sam's for the 1st time and it did not disappoint. Ordered food for delivery. The food was hot when it was delivered and the order was correct. The food was amazing. Will definitely be ordering from there again.
Food: 5
Service: 5
I took my order to go but the restaurant is clean. Food came fast. They have great deal for 2 teriyaki chicken bowls, either regular or large. Great price, food taste great and hot. I forget this place is here and something different than Panda.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Beautiful building it's nice inside it's smaller but you don't need much room. We always take it to go. I never had this till this year 2025. I love it ! I'm working my way to other dishes. I love the spicy teriyaki sauce. The rr is clean you have to ask for the key.
Atmosphere: 5
Food: 5
Service: 5
I came here to get food and arrived at 815 and this website says that they are open until 830 and they stated that they are closed and could not help me. Please update your hours. Upsetting I had my heart set on this place and can't get it.
Atmosphere: 1
Food: 1
Service: 1
This is only the second time I have been there. I tried the steak with Japanese noodles, it was the best I have ever had. You have to try!!
Atmosphere: 4
Food: 5
Service: 5
Food was pretty good , got a large order of chicken and steak noodles with veggies. However I didn't get noodles just rice. Just make sure to ask for receipt and double check your stuff before you go. I mean spending $14+ tip and still get order wrong. One and done for mean.
Atmosphere: 4
Food: 4
Service: 3
Please steer clear and go anywhere else but here. I learned a $55 lesson today when I took my family here for lunch. Unbeknownst to me I was in for a culinary nightmare.
Everything was overpriced overcooked and underwhelming. I spent $55 on salmon jerky and chicken croutons. The food tasted like it had been frostbitten and cooked in a microwave. My son enjoyed his orange chicken so I guess the $14 we spent on that was worth it. Edamame tasted like it had been dipped in iodized salt and I couldn’t tell if I was edamame or just spoons of salt out of the salt shaker. $55 for three people and only one of them was a combo.
I am mortified that this place is still open when you have George and son and even panda express would’ve been a better option than this.
Next time I will follow my gut and steer clear. Please learn from my mistakes and save your money and your afternoon by not having lunch here.
Atmosphere: 2
Food: 1
Service: 5
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