Schlotzsky's

1520 W Bell Rd, Phoenix
(602) 472-3500

Recent Reviews

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Sue Harrison

Do takeout! In restaurant service is very poor.

Atmosphere: 2

Food: 4

Service: 2

Murphy M.

All of the employees here are very kind and have great customer service but Sam is AMAZING ! He deserves a shoutout because he always makes my food with so much love and is soo kind! He makes the best garlic bread ever!

Atmosphere: 5

Food: 5

Service: 5

Glenna Routon

Good subs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Schlotzsky's Potato Chips, Turkey Sandwich

Janie Christiansen

I ordered a sugar cookie and did not get it. But my sandwich was delicious 😋 I wanted to give 5 but I didn't get my cookie. I still think you guys have a 5 star

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Turkey Sandwich

Amanda BLACKDOVE

Damn...... that was a tasty calzone...... the chicken tortilla soup was good too. 5 STARS

Atmosphere: 4

Food: 5

Service: 5

Rylan Martinez

Manuerva and ryan are the two most patient managers hell bent on customer satifaction

Atmosphere: 5

Food: 5

Service: 5

Nov Gomez

Came in there today around 11:15AM on a Sunday and there was no one eating inside and it was not busy at all. This rude young girl on the heavier hefty side with glasses and black shirt took care of us. She could be Native American/Hispanic. Before she even took our order, she sighed like we were an inconvenience to her. She didn’t greet us or asked us if we’re ready to order and just stood there quietly looking bothered. We ordered the no. 1 combo and no. 3 combo and she asked if it was a combo. We’re like yes and weird thing to ask us when we said no. 1 and no. 3 combo. She was very snippy with us and was impatient and told us with an attitude “Well it comes with chips so pick one!”. Anyway, hope management talks to this individual because how she acted was not professional and treated us with disrespect. Definitely don’t feel like coming back from the first impression of the customer service alone.

Atmosphere: 1

Food: 4

Service: 1

AIMEE DEEN

We had a terrible experience at this location. The card machine wasn’t working, but we weren’t informed until after we placed our order. We were given the option to wait for them to call it in or pay cash. We opted to pay cash, but the kid couldn’t count back change correctly. I gave him a $50 bill, and he tried to keep $30.

To make matters worse, the food we received was horrible—soggy and bland. It was a gross and inedible sandwich. I won’t be returning to this location and wouldn’t recommend it to anyone. For $15, we received a sandwich that was far from satisfactory.

Atmosphere: 1

Food: 1

Service: 1

Jill Tomlinson

Strawberry Lemonade is 100 out of 10
Chips were good Soup was good
Everyone enjoyed their meal. Good food and great customer service.

Atmosphere: 5

Food: 5

Service: 5

Mrs. G (Bored old lady)

Wednesday night BOGO pizza and Flatbread, a family favorite !

Jim Sinur

Bad hood, but great food

Renee Hassey (Randee)

I have always loved Schlotzskys being from AZ but my husband had never had it until we went to AZ for vacation. He’s absolutely obsessed with it! It’s the first place we’ll hit when we go back this winter. Everything is absolutely perfect every time we go

Josh S.

This is a place I love to come to when I can. Unfortunately I'm not near any locations near my home, so when given the opportunity, eating here is a treat. I'm really upset I didn't get any names because the staff here were tip top. I was very happy with my service given it was the first time I had been to this location specifically.

Garvin Sutton

Their original sandwich has been a favorite of mine for years.

Heather

It’s too bad the food is so good because the customer service at this location is horrible! The dark haired girl at the front was training someone and was super rude. The guy with the Australian accent was also rude- will never go back!!! Avoid this location and go to any other one!

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