Smashburger

21001 N Tatum Blvd, Phoenix
(480) 664-6210

Recent Reviews

Tyler Larson

Smashburgeris always a solid place to grab a burger. I gotta give it to the customer service people at this location though. There was a ride customer complaining about not getting the correct change and the person behind the counter was super polite, I don't know her name but she deserves a shout out.

Ally B.

I loved my experience tonight. I got a burger and fries w a chocolate shake. The servers was so kind, especially Matt the host. He gave recommendations on the burger to get and the server brought us extra sauces for dipping. Thanks for making it a fun moms night out!

David Lion

Great hamburger and shakes

H6 Baja

Good food, just wish they had an option to just get patties without paying whole burger prices.

Alita Rodriguez

The food here is wonderful, and the orders and correct. BUT! Avoid the employee with the green hair! She was disrespectful to my mother who nicely asked a question about our order and treated my mother like she was stupid and should have already known the answer, very degrading.

Kerri B.

I went in today to order a to-go order. The girl taking the order was fine but the girl putting all the food in the bags did not have a mask on that was covering either her nose or mouth. After I saw her pushing it up a few times and not changing her gloves, I said to the girl that this food girl needs a new mask. She was very apologetic and offered a discount which wasn't really the point. If we all have to play by the rules then the business that has a girl who is bagging & touching the food needs to be protected. Also - I got a crispy chicken sandwich which was very overcooked and not great. Unfortunatley, I don't think we'll be back.

Rosie B.

This was the worst Smashburger I've ever been too! First of all my family and I waited over 40 minutes to get our food and people that walked in and ordered got their food right away! We went up to a staff member to see what is going on and they saw us standing there and we didn't even get acknowledged! Second, when we did get our food the fries were all ready cold the burgers were soggy and just didn't taste good! We've been to Smashburger before and this is the worst burger I've had in my whole life! We had to ask the staff if we could get warm fries and with all the trouble we had they didn't even offer! When we got the fries those came out lukewarm as well! Very very disappointed in how we got treated that night and with how the food tasted for how much we payed for everything!!

Erika Renee

Worst service ever. Would give it zero stars if I could

John Wolfchief

I ate a classic double patty and it was incredible.

Shelby OMalley

Smash Burger never disappoints. The food is always delicious and the staff is super friendly and quick to deliver advice and a smile.

Torrian D. L. Jefferson

Awesome and clean place to eat and order from

Hunter Stoehr

I have yet to be disappointed at a Smash Burger. They always have my order PERFECT. No matter how customized I make it. Paired up with friendly staff and fast service add up to a great stop for lunch or dinner!

N L.

The food was ABSOLUTELY DISGUSTING!!! I ordered a double turkey burger- first no pickles, no secret sauce and no tomatoes. THEN the burgers were so salty I couldn't even eat it! I literally went to in n out afterwards. I had to pay for 2 meals BECAUSE THIS BURGER PLACE OBVIOUSLY DOESN'T KNOW HOW TO MAKE BURGERS!!!!!!

Harry Baumann

Very disappointed in the service and quality. Burger was pedestrian (a notch above McDonald’s)Jared was Eyore -like and not helpful? food quality was sub-standard served in a bag plopped on our table

Adam Brand

Went in but didn’t even get to the point to make a order. Kid behind the counter was extremely rude. Went to Islands across the way. Service and food was great there. Definitely wouldn’t recommend wasting your time at this SmashBurger location.

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