He service was phenomenal.Angelina was so nice and a pleasure to order from. She has a bright future ahead of her. Place was chill and food delish. Shake ass Fiiiire!!!!!
Atmosphere: 5
Food: 5
Service: 5
Adam Martin
I have visited this restaurant twice with my children and it has been a great experience.
You will have to purchase fries or tots separately from the sandwich and drink, but the burgers are a good size for the single patty and not overly greasy. There are three kids menu items to choose from, which is what my kids liked. They have 3 or 4 juices to choose from if you don't like soda all the time.
I have celiac and just messed up totally forgetting to order the gluten free bun. They were understanding and let me get a whole new burger gluten free. (& it was delish!) Thank you for your service today, I’ll definitely be back to this location
Atmosphere: 5
Food: 5
Service: 5
Carolyn Sichley
No vegan options. The brussels spouts are cooked in butter
Atmosphere: 2
Food: 1
Service: 2
Jamaica Crofton
I recently received a order from this smash burger on 10/15/24 i noticed i was given the wrong iteams yet when I arrived at the location to return it the store manager Jason confronted me with a attitude and suggested if I did not like what I was given then "go someone else" this is a very unprofessional employee and I would like a better solution to be put in place.
Atmosphere: 1
Food: 1
Service: 1
David Gonzales
Staff was very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Jared Gale
Hello, my name is Jared! Today was my first time ever having smashburger! As soon as I walked in the restaurant, I was greeted by Briana! Immediately I felt welcomed. She was very patient with me as I was going through what I would like to order. The restaurant has a very chill and cleannnnnn atmosphere!!! And the order was done fast, and the food is nice and hot, Wow! This All American burger is fire also 🔥 thank you Briana for everything! And your gentle spirit! God bless you
Atmosphere: 5
Food: 5
Service: 5
George Dawydowych
Not sure the owners of this franchise know what is going on in their store. First, they tried to talk me out of ordering at all. Advised that it would be 30 plus minutes for a burger. Watched them talk numerous diners out of ordering. At least a dozen customers were discouraged from placing an order.
After 30 minutes wait was told they screwed up and didn’t place the order. When I complained they told me they would refund my order. They made no attempt to fix the problem. Rude and sarcastic behavior. Waiting to see how long before this place goes bust. Hardly anyone ever in there. Now I know why.
Atmosphere: 1
Service: 1
L McDunn
Cashier told us rewards aren’t working and we wouldn’t get our points. Dr Pepper was out and took the whole visit to get switched. No ranch available.
Atmosphere: 2
Food: 2
Service: 4
Jerry Chandler
Always excellent food and service! The restaurant is clean and the staff is friendly. They get my order right! Go to lunch place in the Villiage of South
On 9/1/24 at approximately 8:40 PM, I visited your restaurant to pick up an online order. When I arrived, I placed an additional order for milkshakes with Dyanara. While waiting for the milkshakes, I walked over to the area where online orders are stored to verify my name on the receipt. Once I confirmed that the order was mine, I reached out to claim it.At that moment, Dyanara abruptly yelled at me, saying, "I'd appreciate it if you didn't touch the bags!" I tried to reassure her that I was simply retrieving my food while waiting for my milkshakes. I even offered to show her my debit card to prove that the name matched the one on the order. However, she immediately dismissed my attempt, insisting, "No, you only ordered milkshakes," twice, even as I tried to explain.She then called for the manager to speak with me. I calmly confirmed with the manager that the order was indeed mine, to which she replied that they were still waiting on my fries. I thanked her and sat down, feeling utterly disrespected by the way I was treated in a restaurant full of people. When the fries were ready, the manager handed me my order without any apology for Dyanara's rude and unfriendly behavior.While I continued to wait for my milkshakes, another customer mentioned to the manager that Dyanara should improve her customer service, stating that her behavior was unacceptable. I agreed but continued to wait patiently. When my milkshakes were finally ready, Dyanara brought them to me without an apology or acknowledgment of the misunderstanding. Despite my frustration, I simply thanked her and left, extending to her the grace she failed to offer me as a paying customer.I would appreciate an apology for the disrespectful experience I had at your restaurant.
Atmosphere: 1
Service: 1
Shawna Reeves
Favorite part of our dinner was the BRUSSEL sprouts!! BRAVO! DELICIOUS!
I had a great experience. The food was great, fast and fresh. Mia is great ? ask for her!!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Orosco
There was a very nice person who works here that greeted me kindly and was very helpful. The food is also very enjoyable. A very relaxing place to have a meal.
He service was phenomenal.Angelina was so nice and a pleasure to order from. She has a bright future ahead of her. Place was chill and food delish. Shake ass Fiiiire!!!!!
Atmosphere: 5
Food: 5
Service: 5
I have visited this restaurant twice with my children and it has been a great experience.
You will have to purchase fries or tots separately from the sandwich and drink, but the burgers are a good size for the single patty and not overly greasy. There are three kids menu items to choose from, which is what my kids liked. They have 3 or 4 juices to choose from if you don't like soda all the time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Double Truffle Mushroom Swiss Burger, Burger
I have celiac and just messed up totally forgetting to order the gluten free bun. They were understanding and let me get a whole new burger gluten free. (& it was delish!) Thank you for your service today, I’ll definitely be back to this location
Atmosphere: 5
Food: 5
Service: 5
No vegan options. The brussels spouts are cooked in butter
Atmosphere: 2
Food: 1
Service: 2
I recently received a order from this smash burger on 10/15/24 i noticed i was given the wrong iteams yet when I arrived at the location to return it the store manager Jason confronted me with a attitude and suggested if I did not like what I was given then "go someone else" this is a very unprofessional employee and I would like a better solution to be put in place.
Atmosphere: 1
Food: 1
Service: 1
Staff was very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Hello, my name is Jared! Today was my first time ever having smashburger! As soon as I walked in the restaurant, I was greeted by Briana! Immediately I felt welcomed. She was very patient with me as I was going through what I would like to order. The restaurant has a very chill and cleannnnnn atmosphere!!! And the order was done fast, and the food is nice and hot, Wow! This All American burger is fire also 🔥 thank you Briana for everything! And your gentle spirit! God bless you
Atmosphere: 5
Food: 5
Service: 5
Not sure the owners of this franchise know what is going on in their store.
First, they tried to talk me out of ordering at all. Advised that it would be 30 plus minutes for a burger. Watched them talk numerous diners out of ordering. At least a dozen customers were discouraged from placing an order.
After 30 minutes wait was told they screwed up and didn’t place the order. When I complained they told me they would refund my order. They made no attempt to fix the problem. Rude and sarcastic behavior. Waiting to see how long before this place goes bust. Hardly anyone ever in there. Now I know why.
Atmosphere: 1
Service: 1
Cashier told us rewards aren’t working and we wouldn’t get our points. Dr Pepper was out and took the whole visit to get switched. No ranch available.
Atmosphere: 2
Food: 2
Service: 4
Always excellent food and service! The restaurant is clean and the staff is friendly. They get my order right! Go to lunch place in the Villiage of South
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tater Tots, Double Classic Smash
Restaurantji Recommends
On 9/1/24 at approximately 8:40 PM, I visited your restaurant to pick up an online order. When I arrived, I placed an additional order for milkshakes with Dyanara. While waiting for the milkshakes, I walked over to the area where online orders are stored to verify my name on the receipt. Once I confirmed that the order was mine, I reached out to claim it.At that moment, Dyanara abruptly yelled at me, saying, "I'd appreciate it if you didn't touch the bags!" I tried to reassure her that I was simply retrieving my food while waiting for my milkshakes. I even offered to show her my debit card to prove that the name matched the one on the order. However, she immediately dismissed my attempt, insisting, "No, you only ordered milkshakes," twice, even as I tried to explain.She then called for the manager to speak with me. I calmly confirmed with the manager that the order was indeed mine, to which she replied that they were still waiting on my fries. I thanked her and sat down, feeling utterly disrespected by the way I was treated in a restaurant full of people. When the fries were ready, the manager handed me my order without any apology for Dyanara's rude and unfriendly behavior.While I continued to wait for my milkshakes, another customer mentioned to the manager that Dyanara should improve her customer service, stating that her behavior was unacceptable. I agreed but continued to wait patiently. When my milkshakes were finally ready, Dyanara brought them to me without an apology or acknowledgment of the misunderstanding. Despite my frustration, I simply thanked her and left, extending to her the grace she failed to offer me as a paying customer.I would appreciate an apology for the disrespectful experience I had at your restaurant.
Atmosphere: 1
Service: 1
Favorite part of our dinner was the BRUSSEL sprouts!! BRAVO! DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Brussels Sprouts, Colorado Burger
I had a great experience. The food was great, fast and fresh. Mia is great ? ask for her!!!!
Atmosphere: 5
Food: 5
Service: 5
There was a very nice person who works here that greeted me kindly and was very helpful. The food is also very enjoyable. A very relaxing place to have a meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smash Tots, Hamburger
Helped by Javan 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
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