I was there with my 5-year-old son, and after paying for my food, I asked for the restroom key, but they came up with all sorts of excuses not to let us use it.
Next time I’ll just go to Jamba Juice instead.
Atmosphere: 1
Food: 3
Service: 1
Elias G
Friendly informative staff :)
Atmosphere: 5
Food: 5
Service: 5
Dexhane Sarah Gould
Sabrina is an amazing and very kind. They are fast paced and the smoothies were really good! Will be back✨
Atmosphere: 5
Food: 5
Service: 5
Lewis Watkins
I have a nut allergy, and when I asked the young man about whether or not nuts were in certain granolas and what nuts, he looked me in the face and simply said, “I don’t know,” and when I asked him whether or not he could find out he said he, “wasn’t sure.” He literally pointed to a bag of granola hanging on the wall and I read the ingredients. When I asked if it was the same as the specific granola in what I ordered again I got, “I don’t know.” This is 0/10 service and plays with the health of others. There was only one person working the front. The young man went to retrieve someone and they proceeded to argue about who needed to do what in front of the customers!
Service: 1
Michael
The one thing that would bring me back is if the two people working right now 9/18 1041 had some respect, customer service skills and maybe a swift attitude adjustment. The girl is rude the guy could use a compliment of coaching because there’s to much to say about how bad he was. Regardless I will not come back here again. Unfortunately really how those two can ruin a business. I will find another place to go for the 12 of us every week.
Atmosphere: 3
Food: 4
Service: 1
Nazia Noor
Today I walked in with 4 girls in the front just laughing and talking to each other while I'm waiting to be helped and i was the only person there. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Gabby Choshi
The girl working up at front is so rude! I honestly felt bad for her because I thought maybe she was stressed out because she was the only person working. Looking at the comments it sounds like she’s that way all the time. Smoothing was good though!
Ra M
What happened to Brooklyn?????♀️ The new girl (African American)made my Smoothie horrible. First she tried to give me my smoothie (44oz) cup 2/3 full. Which means she made it wrong. She poured more ice in it which resulted in the smoothie being watered down.Then got smoothie all over the cup used a wet dirty towel to wipe the outsides. Which left the outside of the whole cup wet half full of smoothie and sticky. But the nastiest thing to me was she took my smoothie(the same smoothie that I drank out of) and poured it back in the blender??. First off for a fact I know that's not supposed to happen. She was just supposed to remake the smoothie. And had a stank attitude the whole time. Like this is smoothies. It's not that hard. If she hates her job then she shouldn't work here. I hate to be the one leaving a bad review like this. I love it here. I love the girls and guys you had before. I come in here all the time. multiple times a week. This was one of the worst experience I've ever had here. The young lady working with her. Was attentive and asked me if everything was okay?? and I told her I wanted a refund. and I would just come back on another day. She was very warm and nice and remade my smoothie for me. Miss attitude can learn something from her. 7/30/24 3:20p
Atmosphere: 4
Food: 1
Service: 1
Naybaby's Class
Y’all fell off !!! Smoothie was nasty what did I spend $10 plus 20% tip on !!!! And it wasn’t even filled to the top !!
There was one girl working there at 7am on 5/17/24 and I dont think ive ever seen a person as rude as her in my 26 years of patronizing businesses. She looked pissed off at every new customer walking in the door, rudely asked me what I want to order and then threw the smoothie on the counter without saying who it was for. When I asked if it was mine I got a look from her of pure disgust.Smoothie was good though.
Atmosphere: 1
Food: 4
Service: 1
Jayda Nance
I’m still appalled by my terrible experience with Amber Vigil, the store manager, at the Central and Thomas location. There is no leadership, care, kindness, or respect for customers. I ordered my smoothie to be put in a foam cup. This was messed up, so I asked if it could poured into a foam cup. Amber laughed, taunted my ask, and spilled part of the smoothie in the process. I asked if she could pour the remaining smoothie left in the blender into the cup. I was again met with berating comments. I pointed out that this has become a regular mistake, and she told me, “why do you still even come here then?”. I requested a refund. She continued to laugh and emphasized that she didn’t care how I felt, nor would Smoothie King, and that the feedback about my experience would do nothing. All I can say is I’m shocked and absolutely disgusted by her leadership, customer service, and the way she treated me. Her leadership was distasteful and disgraceful. The culture at this location needs evaluation.
Atmosphere: 1
Service: 1
Chris Javier
I walked in and instantly received poor service from one of the workers there, she was mean mugging me like she didn’t want to be there. I asked what’s wrong with her and she gave me an attitude back and asked what’s wrong with me? Never experienced anything like that and I’ve been to other smoothie kings countless of times. I just left and walked out and really didn’t appreciate the attitude from the young lady.
Service: 1
Ryan Richardson
Phenomenal service from Mikey (I think that's correct, I heard someone else say it). Clean, quick, and my banana protein shake was ???????!!! Mikey was incredibly kind ?
K C
OMG INLOVE the CREW MY BOY JADEN ANGEL AND CHIANN VERY SWEET PEOPLE AND CUSTOMER SERVICE IS AMAZING AND SO ENJOY THE EXPERIENCE. they are BEAUTIFUL PEOPLE AND LOVE GOING IN THERE FOR THE SERVICE AND SMILE. good feeling…
I was there with my 5-year-old son, and after paying for my food, I asked for the restroom key, but they came up with all sorts of excuses not to let us use it.
Next time I’ll just go to Jamba Juice instead.
Atmosphere: 1
Food: 3
Service: 1
Friendly informative staff :)
Atmosphere: 5
Food: 5
Service: 5
Sabrina is an amazing and very kind. They are fast paced and the smoothies were really good! Will be back✨
Atmosphere: 5
Food: 5
Service: 5
I have a nut allergy, and when I asked the young man about whether or not nuts were in certain granolas and what nuts, he looked me in the face and simply said, “I don’t know,” and when I asked him whether or not he could find out he said he, “wasn’t sure.”
He literally pointed to a bag of granola hanging on the wall and I read the ingredients. When I asked if it was the same as the specific granola in what I ordered again I got, “I don’t know.”
This is 0/10 service and plays with the health of others. There was only one person working the front. The young man went to retrieve someone and they proceeded to argue about who needed to do what in front of the customers!
Service: 1
The one thing that would bring me back is if the two people working right now 9/18 1041 had some respect, customer service skills and maybe a swift attitude adjustment. The girl is rude the guy could use a compliment of coaching because there’s to much to say about how bad he was. Regardless I will not come back here again. Unfortunately really how those two can ruin a business. I will find another place to go for the 12 of us every week.
Atmosphere: 3
Food: 4
Service: 1
Today I walked in with 4 girls in the front just laughing and talking to each other while I'm waiting to be helped and i was the only person there. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
The girl working up at front is so rude! I honestly felt bad for her because I thought maybe she was stressed out because she was the only person working. Looking at the comments it sounds like she’s that way all the time. Smoothing was good though!
What happened to Brooklyn?????♀️ The new girl (African American)made my Smoothie horrible. First she tried to give me my smoothie (44oz) cup 2/3 full. Which means she made it wrong. She poured more ice in it which resulted in the smoothie being watered down.Then got smoothie all over the cup used a wet dirty towel to wipe the outsides. Which left the outside of the whole cup wet half full of smoothie and sticky. But the nastiest thing to me was she took my smoothie(the same smoothie that I drank out of) and poured it back in the blender??. First off for a fact I know that's not supposed to happen. She was just supposed to remake the smoothie. And had a stank attitude the whole time. Like this is smoothies. It's not that hard. If she hates her job then she shouldn't work here. I hate to be the one leaving a bad review like this. I love it here. I love the girls and guys you had before. I come in here all the time. multiple times a week. This was one of the worst experience I've ever had here. The young lady working with her. Was attentive and asked me if everything was okay?? and I told her I wanted a refund. and I would just come back on another day. She was very warm and nice and remade my smoothie for me. Miss attitude can learn something from her. 7/30/24 3:20p
Atmosphere: 4
Food: 1
Service: 1
Y’all fell off !!!
Smoothie was nasty what did I spend $10 plus 20% tip on !!!! And it wasn’t even filled to the top !!
Food: 1
Service: 1
Love the best smoothies in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There was one girl working there at 7am on 5/17/24 and I dont think ive ever seen a person as rude as her in my 26 years of patronizing businesses. She looked pissed off at every new customer walking in the door, rudely asked me what I want to order and then threw the smoothie on the counter without saying who it was for. When I asked if it was mine I got a look from her of pure disgust.Smoothie was good though.
Atmosphere: 1
Food: 4
Service: 1
I’m still appalled by my terrible experience with Amber Vigil, the store manager, at the Central and Thomas location. There is no leadership, care, kindness, or respect for customers. I ordered my smoothie to be put in a foam cup. This was messed up, so I asked if it could poured into a foam cup. Amber laughed, taunted my ask, and spilled part of the smoothie in the process. I asked if she could pour the remaining smoothie left in the blender into the cup. I was again met with berating comments. I pointed out that this has become a regular mistake, and she told me, “why do you still even come here then?”. I requested a refund. She continued to laugh and emphasized that she didn’t care how I felt, nor would Smoothie King, and that the feedback about my experience would do nothing. All I can say is I’m shocked and absolutely disgusted by her leadership, customer service, and the way she treated me. Her leadership was distasteful and disgraceful. The culture at this location needs evaluation.
Atmosphere: 1
Service: 1
I walked in and instantly received poor service from one of the workers there, she was mean mugging me like she didn’t want to be there. I asked what’s wrong with her and she gave me an attitude back and asked what’s wrong with me? Never experienced anything like that and I’ve been to other smoothie kings countless of times. I just left and walked out and really didn’t appreciate the attitude from the young lady.
Service: 1
Phenomenal service from Mikey (I think that's correct, I heard someone else say it). Clean, quick, and my banana protein shake was ???????!!! Mikey was incredibly kind ?
OMG INLOVE the CREW MY BOY JADEN ANGEL AND CHIANN VERY SWEET PEOPLE AND CUSTOMER SERVICE IS AMAZING AND SO ENJOY THE EXPERIENCE. they are BEAUTIFUL PEOPLE AND LOVE GOING IN THERE FOR THE SERVICE AND SMILE. good feeling…
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