Sonic messed up my order but when we went back to get it fixed Alex was so pleasant and made it right! The service is excellent here I will always go back!
shiloh .b
They could use a bit better customer service . I've sat at the drive thru so long I finally just left. It wasn't busy. They close random times it's ok, not my fav. But I do like the strawberry slush float, and their double cheese burger is good.
scitulzz66
I strongly believe that it's time for Sonic to update with the times. This company is behind everyone else. Their ordering system that the employees use is way too outdated. The speaker system for ordering sucks.During our visit today, the girl couldn't hear us, the food came messed up. It's just stressful that it's still as complicated and annoying as it's always been.
paris alcala
I ordered 2 drinks and waited 20 minutes. Sent the drinks back twice still unable to provide accurate order. At that point frustration wasn’t a word. Night Shift isn’t equipped to provide proficient customer service or accuracy within order.
Doolin Onion
Ordered the same shake I always do but from this location it was terrible, you can tell they just slapped it together with bare minimum effort.
Stephanie S.
Attempted lunch here today.Parked. Pushed the button. Waited a few minutes. Heard the other stall next to me give their order. Waited more. Called out hello? Hello? Pushed the button again.Gave up after wasting 15 minutes of my lunch break here.No respect for my time, zero service provided.
Glenn Osborne
First of all, it's mainly a drive-in. It's kind of unfair to judge it's atmosphere when you don't have much interaction with staff. Or dining room to sit in. The service was first rate. My big disappointment is how they've gotten to where they don't put much chili on the chili cheese Coney anymore. I stopped buying them because of this. That has always been my all-time favorite thing to get at Sonic. So disappointing. But the sandwich I got was delicious!
Mrs. G (Bored old lady)
Forgot the cheese that goes with the pretzels (again). But other then that....always use the app to order, even if I'm already there. Doesn't take any longer and you can get some deals by ordering off the app.
robert burris
Great stop for cold drinks and hot treats. Love using the app to get all day happy hour half off drinks. Kids love it. So does my wallet
Jeffery Lusk
The manager is incompetent and can't seem to understand simple numbers. I gave him my phone number to call me back after an interview and he wrote my phone number down wrong three times i had to practically hold his hand and walk him through the process of writing down my simple phone number. I don't know how he runs a business and gets orders right if he can't even write down 10 numbers down right. I wouldn't go here for anything, management is way to incompetent.
The guy Chris is so nice and helpful he's young but you can tell he's been raised right went out of his way to make sure our entire family had the best time haven't had customer service like that since I was young really appreciated this guy need more like him
Manny K
Trashy staff the girl basically didn’t take my completely order and just finished it cause she felt like it. Very rude.
Raymond Nichols
Awesome service. The waitress was kind and happy. They made a mistake on the order and had to return to correct it. But they didn't argue and it was on the receipt. They fixed and we dipped out. Thanks sonic!
Jesse Berger
Screwed up my sandwich, then tried to refuse to replace it because I had taken several bites to see if I had somehow missed the bacon. Manager was incredibly rude and rolled her eyes at me, obviously just trying to escape responsibility for messing up a very very simple order. Go here if you like lazy, inept management with an attitude.On the plus side, the server I talked to about it was very polite.
Blake Norman
Yikes, whatever you do, don't order the so- called "jumbo popcorn chicken". It's not anything resembling chicken, but more like an old pile of salted deep fried peach pits, and it's not edible, much like a peach pit is not to be consumed.Attn: Sonic employees, please do not deep fry just anything you have laying around, you're going to hurt someone!
Sonic messed up my order but when we went back to get it fixed Alex was so pleasant and made it right! The service is excellent here I will always go back!
They could use a bit better customer service . I've sat at the drive thru so long I finally just left. It wasn't busy. They close random times it's ok, not my fav. But I do like the strawberry slush float, and their double cheese burger is good.
I strongly believe that it's time for Sonic to update with the times. This company is behind everyone else. Their ordering system that the employees use is way too outdated. The speaker system for ordering sucks.During our visit today, the girl couldn't hear us, the food came messed up. It's just stressful that it's still as complicated and annoying as it's always been.
I ordered 2 drinks and waited 20 minutes. Sent the drinks back twice still unable to provide accurate order. At that point frustration wasn’t a word. Night Shift isn’t equipped to provide proficient customer service or accuracy within order.
Ordered the same shake I always do but from this location it was terrible, you can tell they just slapped it together with bare minimum effort.
Attempted lunch here today.Parked. Pushed the button. Waited a few minutes. Heard the other stall next to me give their order. Waited more. Called out hello? Hello? Pushed the button again.Gave up after wasting 15 minutes of my lunch break here.No respect for my time, zero service provided.
First of all, it's mainly a drive-in. It's kind of unfair to judge it's atmosphere when you don't have much interaction with staff. Or dining room to sit in. The service was first rate. My big disappointment is how they've gotten to where they don't put much chili on the chili cheese Coney anymore. I stopped buying them because of this. That has always been my all-time favorite thing to get at Sonic. So disappointing. But the sandwich I got was delicious!
Forgot the cheese that goes with the pretzels (again). But other then that....always use the app to order, even if I'm already there. Doesn't take any longer and you can get some deals by ordering off the app.
Great stop for cold drinks and hot treats. Love using the app to get all day happy hour half off drinks. Kids love it. So does my wallet
The manager is incompetent and can't seem to understand simple numbers. I gave him my phone number to call me back after an interview and he wrote my phone number down wrong three times i had to practically hold his hand and walk him through the process of writing down my simple phone number. I don't know how he runs a business and gets orders right if he can't even write down 10 numbers down right. I wouldn't go here for anything, management is way to incompetent.
Restaurantji Recommends
The guy Chris is so nice and helpful he's young but you can tell he's been raised right went out of his way to make sure our entire family had the best time haven't had customer service like that since I was young really appreciated this guy need more like him
Trashy staff the girl basically didn’t take my completely order and just finished it cause she felt like it. Very rude.
Awesome service. The waitress was kind and happy. They made a mistake on the order and had to return to correct it. But they didn't argue and it was on the receipt. They fixed and we dipped out. Thanks sonic!
Screwed up my sandwich, then tried to refuse to replace it because I had taken several bites to see if I had somehow missed the bacon. Manager was incredibly rude and rolled her eyes at me, obviously just trying to escape responsibility for messing up a very very simple order. Go here if you like lazy, inept management with an attitude.On the plus side, the server I talked to about it was very polite.
Yikes, whatever you do, don't order the so- called "jumbo popcorn chicken". It's not anything resembling chicken, but more like an old pile of salted deep fried peach pits, and it's not edible, much like a peach pit is not to be consumed.Attn: Sonic employees, please do not deep fry just anything you have laying around, you're going to hurt someone!
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