Sonic Drive-In
6724 W Thomas Rd, Phoenix
(623) 848-0826
Recent Reviews
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Me and my husband ate at this location last night I hadn't eaten all day he had eaten some food throughout the day, within 2 to 3 hours of us consuming food from this Sonic we got really extreme food poisoning and now both of us are in the hospital right now.
Atmosphere: 1
Food: 1
Service: 1
I went on my lunch break to buy a combo meal. as soon as I sat down at work to eat I saw how DISGUSTINGđ€ź MY HAMBURGER LOOKED the meat was so thin it look like somebody has stepped on it or it had exploded in the box đ
Atmosphere: 1
Food: 1
Service: 1
Very disappointing & honestly waste of money . I had order a route 44 blue slushie along with a strawberry slushie a kids meal tender and onions rings with mozzarella sticks they had my order wrong . They took it back and waited another 10-15 mins once received my ânew receipt â nothing was fresh my onion rings were burnt & oily very disgusting my slushies werenât even the right size nor well done put together I wouldnât even recommend this location a lot of teenagers and laziness in the work ethic would rather have refunded my money instead of placing my order.
Ordered a Medium Oreo Sonic Blast. They are currently charging 6.51 with tax. A few minutes later, it was brought out. Server was very friendly and hands me my order. Now here is where the issue lies. All the Oreo toppings are just sitting on the top, no whipped cream either. When I get home, NO Oreo mixed in the ice cream at all! Just the small pile of toppings at the top of the cup. For almost 7 bucks, you don't even bother to mix it and hardly any Oreo. Yeah you've lost a customer, same goes for McDs because their machines are always broken.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Sonic Blast
Gross and Disappointing
The strawberry limeade was made with carbonated water because they didn't bother to load a new syrup box for the softdrinks. It was disgusting; a total waste of time, money, and food. Everything tasted old and was put together carelessly. The chili cheese items were dry and barely had any cheese. The chili seemed watered down and old. The server was a nice kid but seemed overwhelmed. He walked away and forgot to bring give us our drinks. I deleted the app and lost faith in the entire chain. This is the third incident of its kind. These people are poorly trained and poorly managed.
Atmosphere: 1
Food: 1
Service: 1
They always give me the wrong order and mess it up almost every single time plus the sodas are always so watered down.
Best strawberry lemonade slushy around.
Atmosphere: 5
Food: 5
Service: 5
I came at 9:35 to pick up my order and nobody came to bring it out or answered the drive thru so I went 5 minutes away to get gas. I came back at 9:47pm to get my food and the employees lied and said they didn't have my food. Then a young man came outside after I complained and brought out cold food and melted drinks with an attitude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks, Strawberry, Burger, Fries
I have to go through the app to order.
Atmosphere: 3
Food: 3
Service: 3
Car hops should not rush when ordering. Cutting off the customers while they are customizing their order is rude. Also instead of replying âAnything elseâ after each order they should suggest something or hear you out. Food was incorrect due to rushing and also we were given extra items we did not ask for. If youâre going to rush customers in ordering make sure youâre Efficient when being fast! food was cold and incorrect!!!!!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I came here at about 10pm my burger was good but they forgot my other fries and my three piece tenders and no nerds in one of my slushies only one, and after I was done drinking my shlushie I BIT into a huge piece of some type of plastic. I almost feel like I can feel plastic in my throat Iâm so disappointed
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Burger
Watched the carhop gal almost give our order to the car next to us. Not much green chili on the hatch green chili cheeseburger
Atmosphere: 4
Food: 3
Service: 4
Pull up sorry you can't order our system are down ?
Atmosphere: 1
Food: 1
Service: 1
Idk why but you guys never put the sauces tyat are required and selected. You need to pay attention to what youâre doing. Very bad management at this location. This place needs proper management and employees. Very bad
Zelia did a great job taking care of my order and fixing the mistakes
Atmosphere: 5
Food: 5
Service: 5
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