Starbucks
837 N 7th Ave, Phoenix
(602) 253-6907
Recent Reviews
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The girl Dessy is ALWAYS RUDE! She has a snotty attitude. She snatched my personal cup out of my hand. Tried to lift the holder when I was getting it back and when I said have a nice day she just closed the window. Every single time she rude as hell. NOT THE VIBE. Very poor customer service!
Food: 5
Service: 1
Wonderful, happy people work there! Always friendly and the lines go fast.
Atmosphere: 4
Food: 4
Service: 4
Fast and efficient
Parking: Parking can get difficult if busy in the morning
Atmosphere: 5
Food: 5
Service: 5
Had an iced coffee that smelled a little funny I drank the whole thing and tasted a plastic taste in my mouth all day from it
Food: 1
Made an order for the Frappuccino it took them 20 min to do it after they served everyone who was behind me
Also ordered cake pop and sandwich,give them 100$ they telling me they don’t have change ,but that the only payment I had
After repeating me 3 times ,manager come in and easy changing it.
After 5 min they telling me they don’t have cake pop cos they sold it to drive through order
After speaking with a manager she telling me I give you refund whatever.After me saying I don’t need a refund I just wanna be served on time.No smile,super rude.Starbucks is dying as a business
Atmosphere: 1
Food: 1
Service: 1
I was greeted with "what do you want" by desire . Because I came in for some free water for me and my 2 year old child. For a second time along with some popcorn. Jhon the manager explained to me Because I wasn't buying anything they didn't have to give me any good customer service . I called cooperate and made a complaint as well I'm highly disgusted with Starbucks after spending so much money on their services to be treated as if I were less than. (Afternoon crew 2:00pm)
Atmosphere: 1
Food: 1
Service: 1
Ridiculous the wait time in the drivethru just stupid
Atmosphere: 1
Food: 1
Service: 1
They were out of alot of food choices.
Atmosphere: 4
Food: 4
Service: 5
The Baristas know me by name. Always greet you with a smile. Love ❤️ their willingness to help you try something new on the menu. Great customer service. I love starting my day with them. I leave feeling good on my way to work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reduced-Fat Turkey Bacon & Cage Free Egg White Sandwich, Vanilla Bean Crème Frappuccino Blended Crème
Quiet environment for meetings etc.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The batista/cashier at 7th Ave. and Roosevelt was absolutely horrible!!!! She was rude, rude, rude! She was NOT helpful! I do NOT recommend this location to anyone.
Atmosphere: 1
Service: 1
Ordered & paid thru app (waited to tip in cash) didn't spend much for 1st time in long time and so happy I didn't. I walked into lobby, where I grabbed a greasy door, actually dropping the door back onto my own hand, and walked up where my drink sat ready. No one in the store except for a "homeless man" laying across a bench and chair behind a table in the corner. A large coffee spill on the counter where I picked up my drink while I stepped over several pieces of garbage laying on the floor, tables, and counter, including empty cups, straws, and napkins As I walked out, I asked if they had the Potato Chive Bake, I was told "No." I proceeded to leave and say and remark on how filthy the store was, and it would be nice if someone would clean it up. As I got in my car to back up, I watched as they scrambled inside to clean the store. It was disgusting. I frequent this store at least 5-7 times per month, and I've never seen it look like this, and if I had, I would had not been back and I will not at this hour again. 2:30pm. About that cash tip... I took it back with me. I'll give it to the busy breakfast crew who deserves it.
Wheelchair accessibility: There's only 1 space, but it's right in front of the door!
Atmosphere: 1
Food: 4
Service: 3
Wonderful visit got my order right
Atmosphere: 5
Food: 5
Service: 5
Very rude workers. Poor service.
Atmosphere: 1
Food: 1
Service: 1
The magr skipped me.
Atmosphere: 1
Food: 1
Service: 1
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