Starbucks
1311 E Bell Rd, Phoenix
(602) 594-5030
Recent Reviews
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The Starbucks team was so sweet and attentive. They answered all my questions and were very helpful. My drink was made right away and to perfection. My husband had never tried a cakepop before and he was impressed. A big shout out to Kat for all her help.
Atmosphere: 5
Food: 5
Service: 5
The only Starbucks I’ve ever been to that refuses to let you buy a large water. It’s Arizona in the summer and I just get told since it’s free they can only do small. So I tell them it’s okay I am willing to pay I just need a large water and he actually refused and gave me the smallest one possible. Great service!
Atmosphere: 1
Service: 1
Worst experience ever here, the Manager at this Starbucks kiosk yesterday May 10th 2024 at 1230 pm has horrible customer service skills. On top of the worst attitude from a leader our drinks were horrible and my americano was bitter. My order said estimated time for my order would be up inn3 minutes. Because of the manager getting in an argument with My daughter she stood there talking to the coworker while holding my cup in hand. I didn't get my drink until 12 minutes later. There was nobody waiting, my daughters 1 drink was the only drink being prepared ahead of me. And she continued to watch us and ask my daughter did she have a problem with her drink & why we were still standing there. I explained I am STILL WAITING FOR U TO MAKE MY MOBILE ORDER. She called security on my daughter because she told her if u can just make my mom's drink instead of talking about me asking about the 50 percent off deal so we can leave.
Atmosphere: 2
Food: 2
Service: 1
If your merchandise is 75% off then you sell it at 75% off. I don’t care what the “computer “ says. I don’t care the manager went home to Surprise. The sign says 75% off. That’s what you sell it for. This is not higher level math. Walked away. You can keep the stuff. Teach your employees basic math
When you order an iced coffee and they forget to put the coffee in it. Thank you for the 12 dollar sugar milk.
Atmosphere: 1
Food: 1
Service: 1
I love this particular one because the employees are so positive and professional and extremely close to the house, kudos to those who keep this establishment running smooth.
Atmosphere: 5
Food: 5
Service: 5
I love this particular one because the employees are so positive and professional and extremely close to the house, kudos to those who keep this establishment running smooth.
Atmosphere: 5
Food: 5
Service: 5
I love this particular one because the employees are so positive and professional and extremely close to the house, kudos to those who keep this establishment running smooth.
Atmosphere: 5
Food: 5
Service: 5
In a Fry's food, white hot chocolate was made quickly and the employee was friendly.
Atmosphere: 4
Food: 5
Service: 5
I gave it one star because I never went there
Restaurantji Recommends
Closed early with no notice.
The baristas here are top notch, friendly, welcoming, and deserve nothing but respect from people. They keep the place clean, running, and always make my drink made to order.
Atmosphere: 5
Food: 5
Service: 5
Love it
Quick && fast service! Chelsea was my barista she always greats me with a smile and positive attitude. I Always wait for her to make my drinks. I had bad experience with another barista named Adrian she wasn't knowledgeable on the drinks and very slow.
The aroma that hits you when the drive through window opens is amazing
Atmosphere: 5
Food: 5
Service: 5
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