Starbucks
4717 N 7th St, Phoenix
(602) 277-5349
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
All three employees I interacted with were extremely kind and attentive! For as many teens that frequent this location I can't say I wasn't surprised by their good attitude and overall positive energy! If I remembered I'd shout out the girl who took my order because she honestly made my day better and I was so grateful! ❤️
I went in for $3 promo drink and the manger changed the price for less I wasn't able to receive my 3☆ reward points. I received less strawberry 🍓 ingredient at the bottom.
Becca makes the best café
This location needs more training. Even after explaining my order multiple times in the drive through it was delivered wrong.
Y'all don’t even know how to put a lid on a cup
So pissed off. I online ordered my drink with a marshmallow bar. They made my drink and left it on the counter, but communicated nothing about my bar. I asked the girl at the register if they were out all she did was nod. Gave me zero options to get something else, a refund, a coupon- ANYTHING. So stupid and so rude. The staff all stands around literally doing jack shit. I understand that the online system may not always accurately reflect the available product. But to not even leave a note saying “we’re out of this” on the order sticker and giving any options for remediation is ridiculous. This is my home/ comfort starbucks- i am here religiously week after week. Looks like its time to head to another spot- I will literally never come back here again. Lastly I will note that a marshmallow bar is like 2 dollars but the complete lack of care that my money resulted in NOTHING GAINED. Yeah no. Never coming back here.
Staff is always so rude here. It’s usually the girls too. I try to avoid this Starbucks and we decided to go again and you guys just reminded me why I stopped coming to this location. And it’s not that hard to get the correct items. Bakery items are ALWAYS forgotten and then they ask me if I need anything else when they open the window back up again like UH YES my bakery items?! Lol
I can’t comment on food as the staff chose to close the lobby 25+ minutes before closing with multiple groups trying to get in, hide behind machines, and look the other way before making paper signs say lobby is closed but to use the drive thru. The problem is all parties walked over from an event across the street so the drive thru was not an option. So instead of generating sales and working a full shift, staff chose to close early and leave customers out in the cold. I hope whatever plans they had were worth ignoring customers.
If you're just drinking regular coffee, it's always fresh brewed and priced similar to most other places. Plus, you get stars on the app, which get you free stuff.
Partners here at this Starbucks actually care about you and do take the time to talk to you and listen
Restaurantji Recommends
The blonde haired bubbly gal who was working today deserves some recognition! She was so energetic, kind, and fun. I look forward to my morning coffees every day and she made this an exceptional experience for me! I will definitely be back.
Laura is the absolute best. She helped me with my birthday drink, and had phenomenal customer service. She’s a gem, pay her more!
Atmosphere: 5
Food: 5
Service: 5
A bit quicker than most Starbucks with the usual Sbux menu. Cordial baristas, good layout, two accessible entrances make this an easy, quick stop.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato
I always get good service with a smile here ?
Service: 5
Large-ish open style coffee shop with large covered outdoor seating and plenty of parking. Seating includes long table with power strips under, small tables&chairs, and a couch(i think). Staff is engaging and speedy. 2 generic tidy bathrooms. I only had coffee so no food review.
Loading...