Starbucks
221 E Dunlap Ave, Phoenix
(602) 997-1608
Recent Reviews
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Got the order wrong went back and they got it wrong again...
I have never did an review on Starbuck until now and I had to go all the way back just to get her name to see who made my drink for me and (INGRID) you are the best I been all over the world literally 35 states and you actually made my day with the coffee I will be calling corporate asap asap
you deserve a pay raise and I mean asap
Thank you your the best Starbucks maker ever (INGRID)
Go to her she make your day go better I swear
I waited in the drive thru 30+ minutes for one coffee!!! When I asked the guy why it took so long and that I had spotted my coffee just sitting on the counter he made this face and refused to get me a manager. They weren’t even that busy they were just pacing around doing nothing with all these drinks just sitting on the counter without handing them out, the blonde guy with a stache and Hispanic lady were rude and closed the window and wouldn’t come to it to address the situation or get me a manager he just mentioned Xavier is the manager and to come inside if I wanted to talk to someone else. Ridiculous place with rude staff.
The worst Starbucks around.
Why have it say it closes at 8pm if you’re going to shut down everything at 7:52pm.
I am giving this Starbucks a 1/5 stars because I asked for whipped cream yes WHIPPED CREAM and he said NO like what sorry but huh. He would not give me whipped cream for my poor puppies And me so rude
This store is loud, the music is on high, so disruptive during my meeting, we won't come back here...our clients where yelling to be heard over the music. Attendant refused to turn it down... typical
The manager with brown hair and glasses. First off, she will not give out water to anyone who needs it which should be illegal in Arizona. And then the other problem is I'm pretty sure she soiled herself like completely. Really bad.
I waited 18 minutes for a coffee that was made incorrectly & EXTRA HOT… I called the Starbucks corporate, they refunded me and gave me a $30 credit. Thank you!
Atmosphere: 1
Food: 1
Service: 1
Terrible service, the coffee tastes like water, the employees serve you reluctantly
Restaurantji Recommends
Whoever is managing this location needs training and review. This is dismal as an experience. I don’t ever wanna come back here.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience. They were understaffed and behind on everything. Kept focusing only on the drive through and not also on those who ordered in store. I waited over 20 minutes for my drinks, and they were not good about calling out my name when it was ready.
Atmosphere: 1
Food: 3
Service: 1
I wouldn't even give this place a one. So I came in today and was checking out the new cups they had. Displayed by the front counter they had 50% of cups that I wanted to buy. The guy at the counter thought I grabbed them from the display and the pregnant lady told him no they are 50% off. With my cups I got 2 tall java chip one with no whip cause my daughter is allergic when I told the girl making the drinks she scooped the whip off and left some on top. I then told I ordered it with no whip for a reason and if I wanted it scooped off I could have done that myself. The three working the front was very RUDE. Once I started to walk out the pregnant girl decided to taunt us by yelling bye and waving her hand dismissing us. After I went back to give a piece of my mind and some words I felt was right at the time. She made threats to call the police I will never in my life go back to this Starbucks or any Starbucks ever!! I will let ever one I know to go DUNKIN The service is way better and you get more for your money. We mess up an order is gonna be fix. So may people lack Customer service its sad.
Atmosphere: 1
Service: 1
The music in here is always SUPER loud…..
Atmosphere: 2
Food: 5
Service: 5
Came in and ordered a cappuccino. Nice clean and quiet Starbucks location
Atmosphere: 5
Food: 5
Service: 5
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