Starbucks

3549 W Bell Rd, Phoenix
(480) 599-3444

Recent Reviews

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Trey Champagne

Bob sucks! Extremely rude, I won’t be coming back. I’m shocked management hasn’t spoken to him yet. Do better Bob!

wolfie UWU

I was in this location this morning and asked for a hot white chocolate mocha decaf. I ended getting an iced white chocolate mocha . And to top it off some of the people that work here are always rude . For the exception of the girl helping me this morning she did ask if she can remake my drink . I’ll just stick to my location off 59 ave and union hills .

CE StoneCreations

Always happy when we've visited here!

jessica johannsen

Cashier is super rude basically yelled at me. pretty much threw my coffee out to go window, but it was made right so good coffee bad service I guess. Girl had short curly hair . Maybe it’s just a bunch of kids who wanted to leave for Fourth of July probably just a coaching moment ….. won’t be back tho There’s 1 million coffee shops on Bell Road no reason to come back to the one that isn’t great

Lewaa89 Lewaa

Bad service and I try to pay my bill cash and she say we didn’t have a change, Allison or Addison did not take our order properly and was rude

Deja Cloud

Good coffee and cool people but no one ever writes on my cup😭

April Bracy

They don’t even keep there own hours, I wanted to go in and order but they had there doors locked. My toddler needed to use the bathroom but they said drive thru only even thought the store hours said they open for 2 and a half more hours. Horrible experience.

Service: 1

Andrew Dodd

This place finds every excuse in the book to turn off order ahead. The purpose of having order ahead is to make it convenient for the customer. Turning it off is just as bad as closing early! Starbucks is a joke anymore. Thank goodness Dutch bros is up the road. I give this location 1 specific finger rather than 1 star.

Ronald Songco

The drive-thru is too slow

April Miers

I used to love this Starbucks but lately every time my coffee is not made correctly. I ask for sweet cream, which I must say they charge a ridiculous amount of 1.25 for, and my coffee tastes like it doesn't even have any creamer in it at all. This location is awful.

Atmosphere: 1

Food: 1

Service: 3

Jose L Castro Lopez

Who doesn't like Starbucks.

Atmosphere: 5

Food: 5

Service: 5

M. Totman

I’m used to going to a Starbucks where you were greeted by almost everyone that works there when you walk in. I’ve been going to this Starbucks for four months now and the customer service and the atmosphere is so sad. The only one that ever seems to speak is a young girl name Mia.
My coffee is always in the drive-through not at mobile pick up or someone has taken it.
I went to the Starbucks on 67th Ave. and Peoria for 10 years. They were much more busier, but they spoke to me every morning and I never had issues with my coffee.

Atmosphere: 2

Food: 5

Service: 2

Cas

I go to the Starbucks a lot and honestly today I was having a horrible day. I went to Starbucks for my Comfort cookie, lol, and a water. I took a moment to look at my water and I started busting out laughing. Literally put a smile on my face. I really appreciate the staff that works there. You guys are amazing.
“Can I get a agua agua!!!” 💜💜💜💜🤘🏿

Atmosphere: 5

Food: 5

Service: 5

Tilly Stevens

Love the great new fall flavors

Atmosphere: 5

Service: 5

Samuel G

This place is always closing early. Business hours are until 9:30 pm and they are closing 2 hours early. I waste my time driving here, guy Edward that works night is not friendly and is okay to close early. I am not sure how many people it takes to make a drink but I’m sure 1-2 would be just fine and enough not to close early due to “short staff” corporate will be informed. I am tired of them doing this and thinking it’s okay!

Atmosphere: 1

Food: 1

Service: 1

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