Starbucks
6124 S 35th Ave, Phoenix
(602) 654-0301
Recent Reviews
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They don't know how to take what you what to drink they are terrible to do it I will never come back to this Starbucks
Cozy coffee shop that was kind and helpful
Poor customer serviced and low quality drink, not made correctly. This is my third morning having this issue. Will not be going back to this location.
I've been here twice 35th avenue and Southern I do a custom order and I do pay more for it they never do it right I thought maybe someone else doing it next time it would be done right but no everywhere else I do they get it this place just doesn't so disappointing when I'm paying $8.00 for it plus a tip they don't deserve. I'm not going to come back I don't recommend this place they're too busy talking to each other and not getting the job done right.
HORRIBLE, worst starbucks, i’ve come to this starbucks various times and EVERY single time they take up to 30 minutes to give you your drinks, always waiting almost an hour to recieve 2 simple drinks, they have many complaints online and no one cares to bring attention to the fact that their customer service is absolutely trash. y’all need to up your company and get new works or have some sort of meeting with this specific place, it has been like this for years, it should be shut down at this point. -1000/10. place.
live in area this place has the worst service i ever seen have come in several times people standing around don’t acknowledge you or service you HORRIBLE !
Shout out to OLIE for helping me out this morning. She answered all my questions and was so nice about it. That's good customer service! Thank you for being so kind🙂
Atmosphere: 5
Food: 5
Service: 5
I went once again 15 minutes before close and realized that the workers had closed the location early. This is the third time they have done this in fact, I have already left a review with images of them closing earlier than they should.
I order coffee frappe she make like Don't have coffee I taste just only sugar and milk . I'm so 😭
Atmosphere: 5
Food: 2
Service: 4
RUDE! Stood there for 10 minutes without acknowledgement...didn't say a word...not we'll be right with you or give us a minute...I will be calling the corporate office because they hate reports like this!..
Atmosphere: 1
Service: 1
Restaurantji Recommends
The past couple days I have coming here my drinks have been wrong every time somehow. But today I Had it, I ordered a basic White Hot Chocolate and they gave me this drink that tasted like water with the smallest bit of hot chocolate and it was brown? It's usually a milky white and tasted nothing like the White HC that I always get. So I went back, they then gave me a half empty cup with what looked like the hot chocolate but tasted like straight up peppermint, and the amount in the cup was awful, it was so much less in the cup then the first time I went to return it!! Let's not even got in how dirty this place is on the inside and how the workers are constantly stopping what they are doing to talk. This place is horrible and I will definitely never come back.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes in line, got to the window, paid and my drinks were sitting there for an extra 10 minutes dont know where the window worker went. Work service I've ever had.
Atmosphere: 1
Food: 2
Service: 1
Waiting 45min in the drive thru line is ludicrous, if you wanna get Starbucks, make sure to block out your while afternoon.
Atmosphere: 1
Food: 3
Service: 1
The staff is friendly but the training on how to make a drink is lacking. They at least used correct type of tea in my London fog but there’s no steamed milk (just enough regular milk to change the colour) and no vanilla pumps so it’s very bitter. It’s a shame because it’s such a convenient spot but I’m not coming back. The parking lot is always full of trash
Atmosphere: 2
Food: 2
Service: 2
I order 30! Minutes ago and everyone in the drive through are gone and even the ppl that ordered after me and I’m still waiting for my drinks! What’s up Starbucks!! Do better!!! Horrible service!
Service: 1
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