Starbucks

4724 N 20th St, Phoenix
(602) 263-0766

Recent Reviews

Steve Skye

Nice place to hang out while she shops.

Domenic Sanchez

Absolutely atrocious customer service from barista Mia, she was SO rude, just, stared at me when I walked up no greeting at all, just a "what else?" from her after I ordered not even a thank you, I've been in customer service for over 8 years and if I have to fake being nice to people all day, so do you.

Atmosphere: 3

Food: 5

Service: 1

Mike Pena

This new Starbucks was Awesome ? I took my big coffee mug in for a refill and it cost me Under $1 to get filled So Great and Very Clean StoreParking: Plenty of free parking ??

Atmosphere: 5

Service: 5

Patricia Graham

Just to get coffee. Crowded at times. Inside Frys grocery store which is nice.

Atmosphere: 5

Service: 4

Janae X

The girl working Sunday morning 4/9 had a really bad attitude! She messed up my drink, and got mad when I politely asked her to remake it. I’ve been ordering the same iced matcha latte for years from Starbucks, so I know when the proportions are incorrect. She made it 90% milk, 10% matcha powder! It was literally a cup of milk with green tint. Next time I’ll be a Karen since being polite means slamming my drink on the counter so hard it spills everywhere. Very rude & uncalled for.

Haydyn kobbermann

really disappointed in this starbucks. I made an online order around 445pm on saturday afternoon. I got to the store to be told that they already turned their ovens off so I couldn’t get my sandwich and could not offer a refund either. my sister works at starbucks and I know the ovens do not go off till after close which in this case was still 2 hours away. unfortunate I had to spend money on something I didn’t even receive.

Rachel Delgado

I like coming to this Starbucks, I always get helped by a guy and he is very friendly, way better then the starbucks around the corner. Just wish they would be open when they say they are, last two times it was closed around 7am and on there website it would say they were open, maybe I come to early anways still a great place ??

Michelle S

Usually only 1 Barista working in the morning, and she will work on online orders and ignore customers waiting for 15 minutes. If there is a line of customers and only 1 barista, they should turn off the online order option. Very rude.

Ashley T

No cold brew and no coffee base!! Why have the coffee shop open if you can’t make over half of the coffee drinks that you offer?!?

Jubran Behnam

Only one person in the store and it busy

Kathryn L.

A good dose of cheerful customer service to start your day off. Not much seating at this location. Yet the energetic team works well together in keeping the orders going & the line moving.

Carrie C.

They do not make pour overs. I asked for a blond roast and was told they can only make me an americano. Gross.

arlene casillas

Paid almost $6 for a pumpkin spice latte and the cup wasn't even close to being full. It was missing a good 2oz. Didn't even have a pumpkin spice flavor.

Dee Ess

It's always really fast...but they gave me the wrong amount of change and shorted me about 8 bucks. So know that they're rushed but maybe dont pay with cash lol

Savagemiggy2

Wanted to order anything that had coffee with caramel, NOTHING was in stock. UPSET, seemed like the only thing the barista could make was teas

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