Starbucks

2815 N 91st Ave #103, Phoenix
(623) 474-7163

Recent Reviews

Juanita Morales

I order the same thing in all the Starbucks I go and this one I said no more and keep coming back is closer to my home Caramel Frappuccino not made right at all times ?

Atmosphere: 1

Food: 1

Service: 1

YA C

Absolutely horrible remodel and the older Raza make has no customer service. I came here to place a drink at the counter and pick up some one else order and he was rude. This store should close after the remodel.

Atmosphere: 1

Food: 1

Service: 1

Olivia

Manager Rude . Website saIid closed but its open. We ordered a coffee and five workers standing around doing nothing. Waited and manager came out and asked if we got coffee and she toild staff and finally they started to make it after she realized she needed to clean machine first. Two customers walked in and left .

Atmosphere: 1

Food: 1

Service: 1

Alex Udave

Pretty

Atmosphere: 5

Food: 5

Service: 5

Alyssa Peevy

Everytime I come here, I wait 20+ minutes for one drink.

Atmosphere: 1

Food: 1

Service: 1

C. Hernandez

This location always takes forever. Waited for over 20 minutes this morning after ordering ahead. Food is cold every time.

Service: 1

German A

Drea at this store made my drink so great! I get a shaken espresso, which isn't so difficult. I could tell she did full shakes and could definitely tell the difference. Thank you for following standards and thanks to the store manager for teaching standards as well.

Atmosphere: 5

Food: 4

Service: 5

Bouman Seth

Went here about mid morning with my boys, not a particularly busy time, although the driveway line was long. I have to say the in-store customer experience is far from what it used to be. It's like they do not want people in the building at all unless they are picking up a mobile order and then leaving asap.Clearly drive-thru is the priority. I get it, that is wherein the profit lies for this mega-corp, but c'mon to deliberately not have enough places where one can sit down and enjoy a pastry and a beverage is a bit too far.I will take the time to look for a non-chain coffee shop with better atmosphere next time thanks.

Atmosphere: 1

Food: 3

Service: 2

Nichole Hairston

Waited nearly 5 minutes to order, not as much as a greeting from the staff. The excuse was it’s their busy time… ok, idea, hire more people…

Service: 1

Dazz A

Every one here is incredibly nice, especially Drea. Drinks are yummy as well.

Atmosphere: 5

Food: 5

Service: 5

Alla J.

Got dirty cup without a sleeve on plus girls could be more polite. What's the problem people, you pay them too low or you hire people who don't want to work there?

Atmosphere: 1

Food: 3

Service: 1

B Page

Went there the other night and night crew goofs off too much. The whole time I was there this one dark haired girl whose name I tried to catch but only got dian? Kept staring at one of the male employees Josh. Such slow service since the workers just want to converse and stare.

John Smith

Peter has a really bad attitude. I see so many negative reviews here about him. Yet he still hasn't brushed up on his customer service. You could tell the owners and the higher up management obviously don't care. If they keep around an employee like him. After so many complaints.

Atmosphere: 1

Service: 1

Bonnie B

One of the quickest Starbucks drive-thru and the folks who work there are friendly, patient with difficult orders, and good at getting orders correct!!

Atmosphere: 5

Food: 5

Service: 5

Greg Stanley

They have the best baristas ever. Out of all the Starbucks I have ever visited. I went through the drive through this morning and was pleasantly surprised how wonderful the person taking the drink orders was and then even more surprised at the awesomeness of the person that gave us the coffee. The staff is fantastic and they all deserve a raise! Thanks for the good experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Frappucino, Java Chip Frappuccino Blended Beverage, Iced Caramel Macchiato

Load More