Starbucks

4204 W Cactus Rd, Phoenix
(602) 439-9034

Recent Reviews

David D.

Worse Starbucks ever ordered a americano tasted like dirty dish water. Service was horrible person behind the counter made my order put in the pickup area did with other orders did not even bother to tell me it was there and was very rude

Carissa D.

Usually I have really good service when I come here. Today the workers seemed annoyed that I was interrupting their conversation with another co-worker. My bakery goods were not ready with my order. That was fine, but I didn't know the snowman cookie was in a basket. The guy was very dismissive about it. It was not busy at all. I left feeling like i was interrupting gossip time. Makes me wonder why I spend money on a overpriced drink so that I can be treated like a nuisance. My days going to Starbucks are numbered. Do customers even matter anymore?

Ryan S.

took 30 minutes for a drink and a food item. then I'm told they just put it in the wrong spot and its been ready the whole time. poor crew and management would not go again.

Kristin Halley

I was at Frys and saw an employee at the register with a nice refreshing tall water with lemon from Starbucks. I decided I was going to go ask for one. Walked up to the counter and asked the girl if I could bother her for one. She looked slightly annoyed which I didn't get. While waiting for my water I saw a tumbler I really liked so I brought it to the register. I was in a really good mood after working all day. She then went on to lecture me on her being closed and she will do it for me anyway. I had no idea they were closed with all the lights on. Would have taken less time to just sell me the cup. That is the first time anyone at Starbuchs was anything but nice to me. Made me sad.

Service: 1

Ralph “RJ” Hall

Awful. The employees here do not care. They are poorly trained and have no sense of urgency. I understand this is a grocery store location, however there should be the same expectations as a traditional store location. I do not recommend this location.Parking: This is at a grocery store. There's tons of parking.Wheelchair accessibility: The handicap spots are proportionate to the legal requirements.

Atmosphere: 1

Food: 1

Service: 1

Ralph Hall

Awful. The employees here do not care. They are poorly trained and have no sense of urgency. I understand this is a grocery store location, however there should be the same expectations as a traditional store location. I do not recommend this location.Parking: This is at a grocery store. There's tons of parking.Wheelchair accessibility: The handicap spots are proportionate to the legal requirements.

Marshall Jr.

Get coffee and get work done. Nice chill environment.Dietary restrictions: You can get different types of milk in your drink.

Atmosphere: 5

Food: 5

Service: 5

Anthony Henderson

When I arrived I was greeted immediately and was taken care of very professionally. It was only one employee handling all orders but Isaac was on it and was very kind. Thank again Isaac.

Atmosphere: 5

Food: 5

Service: 5

Ryan Berki

Julia has a great sense of humor she put up with my antics for far too long she deserves a raise

Sean Davis

Julia is a GEM!! It's my wife's birthday today and she made her drink extra special for her! Her customer service is superb and you guys are LUCKY to have her! She is the definition of fenominal customer service!! Thank you JULIA for simply being you and brightening up my wife's birthday <3

loww joe

Blond esspeso is out on the app but when I go to the drive up and ask they have it but other than that Wonderful ?? ☕

Gary Parr

Starbucks is a good place to find away from home because you know what you're getting.

Jenn Ivan

I think I was helped by a trainee and I hope she gets the training she needs on customer service and prices

Kassandra O.

This is by far the best Starbucks I've ever been to. The team always greets me with a smile! Julia tends to make my drinks most of the time, and she amazes me every time! No matter if I order something simple or complicated, she does her best! I would leave a 100 star rating if I could :) Thank you Starbucks!

rachel kesler

Super clean, appropriately staffed and welcoming.

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