Starbucks

4123 W Thunderbird Rd, Phoenix
(602) 298-1262

Recent Reviews

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Jayma Superlove

Music was blasting uncomfortably loud. ... The worst customer service. I was treated with contempt, and as if I was inconveniencing them by ordering a coffee. They have their "clique" behind the counter frantically putting orders together without acknowledging the fact that they have a job because there's customers standing there at the counter being ignored. Gal walks past me and says with annoyance "we'll be with you in a moment" . TERRIBLE experience!!!

Atmosphere: 1

Food: 1

Service: 1

Dirty Windows Gone Clean LLC

Sezia is the Divine Feminine đŸ„° we
Go out of our way just for Sezia,so eloquent most beautiful Barista every😍 Everything was perfectly prepared ❀ wish there where more like her ❀

Atmosphere: 5

Food: 5

Service: 5

Monica Stuebe

It's a good place to do some work or meet up with someone. Friendly atmosphere.

Atmosphere: 5

Food: 5

Service: 5

2Cher

I love the baristas here, they’ve always been great, Thank You! My problem is the weak espresso, I shouldn’t need to buy an extra shot for the same drink that I get elsewhere. At a different store I used to check, and calibrate when needed, the espresso machine every morning I opened including the decaf. Granted it was a long time ago, my espresso drinks at 43rd Ave & Thunderbird lack flavor and the baristas are consistent in their order preparation. Please check the calibration! Definitely there’s a problem! Thx!

Atmosphere: 5

Service: 5

Junior

I’ve been to many coffee shops including Starbucks but this is the worst customer service one. I ordered a popping boba refresher with “we’re out of the big boba straw” while she handed me the drink!? Hello?
Also, I ordered 5+ drinks.. no drink holder. What I got was “sorry we don’t have any carry tray” what’s?!? Who’s the manager!! everything is out!! Barbista are lifeless.. no hello! Not inviting at all!!

Stephanie Catrone Tucker

I placed my order in the app and went inside. They were slammed both inside and in the drive-thru. It was almost noon, so they were super busy. I put my order in on 52nd Ave and Thunderbird, and they were just past 43rd Ave and Thunderbird, and despite their being so many customers there, it was all ready to go when I walked in. I have to say I was impressed. I was in and out. My drink was delicious and great in this heat. Caffé Vanilla Frappuccino with a shot of expresso delicious ?

Service: 4

Cynthia Pina

All four of my coffee orders were watered down with no flavor.

Food: 1

Service: 4

Virginia Arnold

Love this,my server is the

Atmosphere: 5

Food: 5

Service: 5

Tanya Escobedo

I walked in and as I was making my way to the counter I was approached by a female (the manager) i asked ... she staited sorry our lobby is closed you have to leave and go through the drive th I said even though I'm already in here she said yes so I left and did not go to drive th

Kevin Stewart

I’ve been to this Starbucks many of time with my personal cup I always order a Trenta and my cup is a Venti. They put the rest to the side. Staff lied and told me that they don’t do it when I just did it the day before we go to Starbucks but this one.wife

Atmosphere: 1

Food: 1

Service: 1

John Fischer

Great deals

Atmosphere: 5

Food: 5

Service: 5

Sadie Groo

Sweetest workers everytime I go

Atmosphere: 5

Food: 5

Service: 5

Robbie Glazner

Post your lobby hours!! Closing at 8pm without so much as hours on the web or on your door is not good customer service.

Atmosphere: 5

Food: 4

Service: 1

Hernandez Ruben

Friendly and kind.

Atmosphere: 5

Food: 5

Service: 5

Lori Williams

Best place for coffee.

Atmosphere: 5

Food: 5

Service: 5

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