Starbucks

5557 N 7th St, Phoenix
(602) 279-1544

Recent Reviews

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Donna D

Tried something new today#2 caramel ribbon crunch’s, grande. It was very little taste to them very little caramel and almost no crunch on top.

Atmosphere: 4

Food: 2

Service: 4

Stephen P

Maybe the worst Starbucks in the area. Drinks are consistently worse than other locations, service is fine. Final straw is (today) the baristas decided to use a paint marker to write on the plastic cups, permanently staining our clothes and hands. We're also pretty sure certain baristas self-tip on the pad through the drive thru - will investigate further.

Atmosphere: 3

Food: 2

Service: 2

Truth Hurts

Good location! Service was quick and friendly!!

Atmosphere: 3

Food: 4

Service: 5

Jeff Dooley

Employees were very helpful to find the perfect beverage container. Everyone was friendly and created a welcoming atmosphere.

Rick Blake

Nice store, lots of people doing good things there

Rich Kingdon

Ordered from the mobile app. Coffee and a grilled cheese on sourdough. Got there, they told me they were out of the sourdough sandwiches. Didn't offer me another item, just gave me a card worth $4 (he told me he put $5 on it!) for a $7.55 sandwich. I assumed the card was for my trouble and the sandwich cost would be credited back to my account. But nope! I went to a different store, and had to pay AGAIN for the sandwich (with a $4 discount from the card). Why should I pay twice (or more correctly, 1.5 times) for the same freaking sandwich???

Jennifer Johnson

I dont know which Starbucks I called, but I stopped back in a few hrs after calling for them to remake my Stars-paid hot chocolate with whip + caramel sauce. I saw the girl pour the hot drink from a trente cup into my personal cup, plus I couldnt taste the caramel. My remake- just a smaller hot chocolate. Did you know milk dissolves stuff? Im getting paranoid about milks. One place I worked- she didnt put them back in the fridge and left them out caps off. The country is now lactose-free gluten-free, for some reasons..

Benjamin Kastelic

Great Atmosphere and the staff is just a delight - great work space with lots of seating and cozy.

J X

Manager went above and beyond when I asked for not warmed croissants and was handed warmed croissants. He fixed it, and them for free. The 3 stars is because I’ve been back a few times after and customer service wasn’t great. Starbucks also changed the matcha recipe and it’s nasty now.. will be going elsewhere for matcha and better service I guess

Torii Cadena

The staff here is always very kind, even when busy. My mobile orders have been correct and timely. I love working here when I have to get out of the house as well.

Atmosphere: 5

Food: 5

Service: 5

Cynthia Reinke

What Starbucks,. I was just at one today, and 6 days ago,? 🤔 Today is November 30th 2024 I thought that I would try this one again, NOT happy, unfriendly & I ordered one of my drinks with No ice & They put ice in it, I spent about $25.00

Wheelchair accessibility: Nice

Atmosphere: 2

Food: 1

Service: 1

Holly Abdoo

I placed an order for a Venti Caramel Brulee Latte. I always ask for the blonde shots because I get a stomach ache from the regular house shots. I got a stomach ache just from drinking a couple sips. I brought the drink in on the following day on my day off. I told the manager nLarrence what happened and he proceeded with a unprofessional and unsimpathetic tone and refused to remake my drink. He said, I should have called the store. I told him I called C.S.. He said, that has nothing to do with us. He also said, I needed to bring the drink in yesterday. I explained that I was working and also had a stomach ache from the drink. I explained Today is my only day off. I brought the drink in a proof because I didn't receive a Receipt. However, I didn't receive a receipt.

Atmosphere: 3

Service: 1

Tereza Fritz

Staff is unfriendly and unhelpful. I waited 10 minutes by the drink pickup and no one acknowledged me or bothered to say the mobile orders are at the register. They were busy making drinks so I thought I would patiently wait. Turns out I was just being ignored. So rude!

Icing on the cake, my ham and Swiss sandwich was cold on the counter.

Queli

It’s trashy and they don’t care. I asked them if they had a broom or something to clean up my space because someone had left a bunch of trash and the guy says “oh no worries we will clean it for you! “ I was there for two hours and they never cleaned it up. Just fake service. Also one median dirty chai late for $7.50 !! And they still want tip !? Disappointed. I used to come here a lot. At least clean up the space .

RichieR Ruocco

The counter person rolled his eyes when another patron politely asked where her coffee drink was after she had been waiting for a good while. He had no reason to react like he did.

Atmosphere: 3

Food: 5

Service: 3

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