Starbucks

1601 E Bethany Home Rd, Phoenix
(602) 274-1024

Recent Reviews

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Lance Lubelski

Not too shabby

Food: 3

Service: 3

Gregory Triandafilou

I don't get excited about Starbucks. Bizarre decor/ ambience, overpriced coffee and so-so service. I only go when meeting a friend or date. I'll stick to Kcups at home. Lol.

Atmosphere: 3

Food: 3

Service: 3

Shelly Rivers

Customers get a crazy in drive thru

Atmosphere: 5

Food: 5

Service: 5

Andy M

Who doesn't love starbucks

Atmosphere: 4

Food: 4

Service: 4

julia vidales

Great customer service the store was clean and orderly the team was very friendly! Thank you all!

Atmosphere: 5

Food: 5

Service: 5

Heather brodhurst

I came in the door I have on many occasions and it was locked. I went in another door an informed one of the staff members tall girl blond coming off of work ( June, 2 nd approx 12:30pm) she seemed put out and said the door was marked its exit only then walked away.
I was really taken back. Attached is the sign for exit only. This is Starbucks which use to be so fast, quick and super happy and kind.
I have seen a steady decline in efficiency and productivity. Not really understanding why other than the fact, maybe they just don’t care. Obvious with the girls reaction when I was confused about the door. She completely put out, but I didn’t understand that door had a sign on it.

15 years ago I had a girlfriend that worked at Starbucks and she said it was the best place in the world to work kind people extremely fast moving and treated so well. Are they still that way I think I would question what is happened not really sure.??????

Atmosphere: 4

Food: 5

Service: 1

Brad Holderman

I had the turkey egg white sandwich. It was really good. Had a nice latte with sugar-free vanilla also well made, You're just really nice and friendly staff

Atmosphere: 4

Food: 5

Service: 5

Vanessa Martinez

Sorry to say but every time I go to this location (which isn’t often) there is some sort of issue. Today, I went through the drive through and ordered a drink and 2 waters. I do business all around the valley and take items to accounts. When I ordered the 2 waters I was asked if there were 2 people on the car? I said no but that I was taking a water to someone and Mike says to me “sorry, there has to be 2 people in the car.” Um, ok, I have never heard of this anywhere in the valley. Get it together Starbucks. This really makes me not want to come here ever again, it’s such a small petty thing to be a stickler about and it’s not like I’m not a loyal customer.

Ellen C

Service is terrible. Honestly rude staff. Like just go home already. I didn't choose to work at Starbucks.

KJO

I love going to this location but today I got a cup that had marker on it, a cute little message but without realizing before it was to late - the ink got all over my hands, bag & my white shirt! Still trying to get it all out!

Baslag

The gal in the morning weekday shifts makes the drinks correctly. It sounds like a small compliment, but I mean it with highest praise. I travel all over the valley during the day for work and I go to lots of Starbucks. I also used to be a barista I still remmeber the recipe for my favorite drink the SCCCB, salted carmel cream cold brew… pour vanilla sweet cream to the 100 line, two packets salt, two pumps carmel… yadayada. Anyway the morning crew here does the best job of any Starbucks in the valley by far.

Stephanie Gonzalez

Customer service at this location is HORRIBLE! I love Starbucks and I have never experienced this behavior. They are in desperate need of training.

Danni Joshua (Nativebeauti50)

Love the new Blackberry Sage Refresher.

Tiffany Bonelli

Didn't get the order correct. Closed before I could get the correct drink. Disappointing because I was looking forward to my chai tea all day

Tommy Figueroa

Customers beware, don't go here! Never have I ever experienced extremely poor customer service from Starbucks. Baristas at this location had unpleasantly rude attitudes and unwillingness to be considerate of others. They also had their service lobby closed to the public, with no access for walk-in customers, nor entry for persons with limited abilities. They definitely do not live up to the Starbucks brand.

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