I just wondered why the website says that this is a drive-thru location when it's inside of a grocery store. Plus it says there's outdoor seating. It's a grocery store there is no outdoor seating. I hope they correct their website.
Melissa Langham
I think for me the coffee was fine but the customer service could be a lot better, I'm not sure who the person working was but I know it was a woman and she was working on a Saturday morning.
Atmosphere: 5
Food: 2
Service: 1
Rupna Datta
Excellent
Atmosphere: 5
Food: 5
Service: 5
Bobby Burkhart
Stood at the registers for five minutes someone said they would be with me in a minute. Waited another 5 minutes a lot. Couldn't even get stare served with two people behind the
Atmosphere: 1
Service: 1
Bob Burkhart
Stood at the registers for five minutes someone said they would be with me in a minute. Waited another 5 minutes a lot. Couldn't even get stare served with two people behind the registe
Ashwanth Reddy Gade
Very rude customer service and not good taste as other locations. Specially Alicia need to look in to her customer service skills at work.
Sonja Spidel
I JUST went to this Starbucks at Safeway and the two young men were very, VERY polite and friendly and professional. Micheal made me the best Starbucks strawberry frappuccino I've ever had, and promises the next one I buy will be even better. We'll be back in 2 weeks. We'll see Micheal.... we shall see....
Nat Burke
Average Starbucks experience. Was a lovely experience except when our barista was Alicia. She was always rude and I would avoid coming to this location if she was there.
Amanda Lee
I have been going to this Starbucks for years now. I typically recive great service here. today I ordered two black cold brews on the ap that said to arrive at 137. this gave me plenty of time to get to my appointment. after waiting until 155 I asked for help since my appointment involved getting my 20 year old cat who was waiting with car with my husband to his last vet appointment. the staff stopped stared at me and offer no assistance. I simply wanted my money refunded since I couldn't wait any longer. not even an apology for the wait. absolutely rude.
Mark B
I walked in on a Tuesday morning. The service was good, and the staff was friendly. One thing that stood out to me was the layout of this location. At almost every bistro table, there was an electrical outlet. I have never seen double sinks located OUTSIDE the gender-neutral restrooms.
I payed $20 worth of drinks and forgot to order a water. Asked for one after the bill was rang up and had to pay the 25 cents for it. My card just worked perfectly and the machine wouldn’t take it. The cashier was incredibly rude about it. Her name is Alicia. I asked her if she was gonna charge for this and she refused to help. It’s 100 plus degrees in Phoenix AZ. This isn’t the first time that me and my coworkers have been treated poorly by her and this specific location. To be clear I have no problem paying for water. I had a problem with her rude tone to me and my coworkers again, and the complete lack of understanding.
Keisha Mullins
Can never get simple orders correct!!!!! This is the 3rd time that I have ordered a Carmel ribbon crunch and was given only a caramel Frappuccino my orders never the way I ask for it to be prepared.! I know it's not a huge deal but when I'm paying 6 to $7 for a cup of coffee I expect it to be the way I ordered it
Arlene Perez
The girl that works there is always moody and rude.. she never gets our drinks right. I wouldn’t recommend going there but it was the only place that was open at the time...
Denise Rodriguez
The girl that made our drinks was rude. I ordered a drink and she just pointed at the sign that says the machine is broken with no explanation. I don’t drink coffee it was for someone else. She made our drinks that we ordered wrong. I feel like she did it on purpose. I would never recommend anyone to this place. The girl was not even wearing a name tag so didn’t catch her name, she had long black hair.
I just wondered why the website says that this is a drive-thru location when it's inside of a grocery store. Plus it says there's outdoor seating. It's a grocery store there is no outdoor seating. I hope they correct their website.
I think for me the coffee was fine but the customer service could be a lot better, I'm not sure who the person working was but I know it was a woman and she was working on a Saturday morning.
Atmosphere: 5
Food: 2
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Stood at the registers for five minutes someone said they would be with me in a minute. Waited another 5 minutes a lot. Couldn't even get stare served with two people behind the
Atmosphere: 1
Service: 1
Stood at the registers for five minutes someone said they would be with me in a minute. Waited another 5 minutes a lot. Couldn't even get stare served with two people behind the registe
Very rude customer service and not good taste as other locations. Specially Alicia need to look in to her customer service skills at work.
I JUST went to this Starbucks at Safeway and the two young men were very, VERY polite and friendly and professional. Micheal made me the best Starbucks strawberry frappuccino I've ever had, and promises the next one I buy will be even better. We'll be back in 2 weeks. We'll see Micheal.... we shall see....
Average Starbucks experience. Was a lovely experience except when our barista was Alicia. She was always rude and I would avoid coming to this location if she was there.
I have been going to this Starbucks for years now. I typically recive great service here. today I ordered two black cold brews on the ap that said to arrive at 137. this gave me plenty of time to get to my appointment. after waiting until 155 I asked for help since my appointment involved getting my 20 year old cat who was waiting with car with my husband to his last vet appointment. the staff stopped stared at me and offer no assistance. I simply wanted my money refunded since I couldn't wait any longer. not even an apology for the wait. absolutely rude.
I walked in on a Tuesday morning. The service was good, and the staff was friendly. One thing that stood out to me was the layout of this location. At almost every bistro table, there was an electrical outlet. I have never seen double sinks located OUTSIDE the gender-neutral restrooms.
Restaurantji Recommends
I payed $20 worth of drinks and forgot to order a water. Asked for one after the bill was rang up and had to pay the 25 cents for it. My card just worked perfectly and the machine wouldn’t take it. The cashier was incredibly rude about it. Her name is Alicia. I asked her if she was gonna charge for this and she refused to help. It’s 100 plus degrees in Phoenix AZ. This isn’t the first time that me and my coworkers have been treated poorly by her and this specific location. To be clear I have no problem paying for water. I had a problem with her rude tone to me and my coworkers again, and the complete lack of understanding.
Can never get simple orders correct!!!!! This is the 3rd time that I have ordered a Carmel ribbon crunch and was given only a caramel Frappuccino my orders never the way I ask for it to be prepared.! I know it's not a huge deal but when I'm paying 6 to $7 for a cup of coffee I expect it to be the way I ordered it
The girl that works there is always moody and rude.. she never gets our drinks right. I wouldn’t recommend going there but it was the only place that was open at the time...
The girl that made our drinks was rude. I ordered a drink and she just pointed at the sign that says the machine is broken with no explanation. I don’t drink coffee it was for someone else. She made our drinks that we ordered wrong. I feel like she did it on purpose. I would never recommend anyone to this place. The girl was not even wearing a name tag so didn’t catch her name, she had long black hair.
Good deals
Loading...