Starbucks

2020 W Baseline Rd, Phoenix
(602) 268-0811

Recent Reviews

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Cerina Rodriguez

VERY NICE PEOPLE

Atmosphere: 5

Food: 5

Service: 5

MAS PHX

Turn the music down, it's not a disco. The music was so loud you could not have a conversation.

Atmosphere: 1

Lavien Rose

I forgave them for the white pink drink they refused to fix, but this is something else. I didn't realize most of the cup was cold foam until I was halfway home, or else I would've requested a new one or a refund.

Service: 2

Tracy BigJohn

Our coffee was good, but our server had a real attitude like we was putting her out for doing her job. Won't go back to this Starbucks again. Very rude!

Atmosphere: 3

Service: 1

G M

Cashier was really nice

Service: 5

Last

No welcome. Then welcome everyone after I enter. Classic childish stuff 😂

Atmosphere: 1

Food: 1

Service: 1

Adrian Swinler

Best drinks

RaeAnn Vasquez

Thankfully this isn't my usual location. Please sit. Waste your time here.

Food: 1

Service: 1

Andee

This location is my daily coffee. Is it because their coffee is amazing? Let's be real, this is Starbucks. I go here because their team is awesome, friendly, and outgoing. Will B sees me pull in and has my cup o joe waiting for me by the time I get to the register. When I was out of town for work for a week, I came back to multiple employees asking if I was ok and mentioning they were worried when they suddenly hadn't seen me for a minute. And that's why I'll continue to go back

Atmosphere: 5

Food: 5

Service: 5

daniela morales

The employee took my order wrong and she had an attitude the whole time, made me wait 20m on standby for a coffee. Horrible customer service from that employee named Helena. Don’t go to work if you can’t deal with your mistakes then take it out on the customer. 👎🏻

Service: 1

Sarah Eldridge

Unfortunately, over the past year we have seen service and quality decline a great deal.
Today we ordered 4 drinks and when we got to the window we were asked to pull forward to an open packing place. After waiting 10 min my husband went and got our drinks. It was obvious that they had been sitting there a while because the blended drinks were melted and the whip cream as well.
We hope there is a management change soon and the high quality service returns

Paul Barreras

Yeaaaasr

Atmosphere: 5

Food: 5

Service: 5

Samuel Ortiz

Thanks again to all the great am shift here at Starbucks my wife drink spilled in car so of course I had to go back to buy another and they hooked it hoop thank to Alex and all the rest their. Live yall

Atmosphere: 5

Food: 5

Service: 5

A Morgan

$9 to never get such a simple thing right on an order. Light ice doesn't mean half the cup with ice. Then you dont even fill it correctly, 2 sips and the drink is only ice left. If you charge 9 bucks at least get it right. Every time at this location something is always messed up.

Best Starbucks in town!

Atmosphere: 5

Food: 5

Service: 5

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