Starbucks

2020 W Baseline Rd, Phoenix
(602) 268-0811

Recent Reviews

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Cody P. Mack

If there was ever a Starbucks that you’d basically expect to fail, it would be this one.

The location is on the same block as a bunch of absolute garbage service fast-food stores, and sits right between two lower-quality neighborhoods… however, the staff here have absolutely stepped it up.

Jeff is such a nice guy and even while customers are getting impatient, he’s there trying to keep the peace with a friendly smile. This is the only real Starbucks within a proximity so it definitely gets busy here. The staff making drinks deserve a little respect and consideration for what they overcome to deliver the goods here.

Will be back.

Bethanee Alston

Forgot about my drink, waited twenty minutes and was late for work as a result

Almond D

Lavender Matcha poorly blended after long wait. Chunks of matcha powder throughout. Extremely bitter. No one picks up the phone.

Lucero Bustamante

Nice people there

Paul Carpena

It took me 30 minutes to pick up a drive thru order.

Austin Blevins

Expresso shots not as strong as usual.

xo

HORRIBLE service from employee and “manager” VERY unprofessional, these people genuinely need to be fired and replaced! Manager mumbles under breath to nice customers lol very childish and disrespectful.

Aaliyah Valles

Manager and employees, very unprofessional, mocking order/mumbling under his breath “oh my god” when we had a separate order.

Sil C Torres

Waited 20 minutes for my drink. Several people came after me and they all left with their drink and when I asked about my drink they responded, “We can make it now.” The place is also very dirty and now well maintained.

MK

Most times I have been to this location the baristas have been rude.

Rosa Flores

Very bs service. I came to order coffee for my family and they told me they were behind on orders. I didn’t see anyone else there. Very bad service.

deanna banana

I haven’t treated myself in a long time but I had a sucky birthday and thought I should, and the person who helped me with my birthday drink was awesome! such good spirits too🫶🏼

Jose Mendoza Soto

Exelent drinks. Great service. Enough said

Linda Ramirez

I order online and waiting 26 min for one of my drinks
Rude employees

Alexandra C

Horrible customer service, got an attitude from an employee at drive thru named Angie. She also rolled her eyes when I asked for a drink carrier by the reviews seems like customer service is a big issue at this location.

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