This is the 3rd time in a row I've ordered delivery, and they messed up my drink. I get a tall iced latte with an extra shot of espresso. The label on my drink always says double. Unfortunately, they fail to put in the extra shot, so my drink ultimately ends up being all milk. For how expensive the coffee is here, it's extremely disappointing not to have your order made right. I prefer the stronger coffee taste in my drinks and like the extra caffeine boost. They never used to mess up like this in the past and I've been to other locations where I don't have this issue. I feel like the staff here now either don't care, aren't paying attention, or need to be retrained. A double means 2 shots, not extra milk. The image attached shows the coffee they gave me (top) and the doubles I'm used to getting (bottom). You can tell with a short glance that the drink is wrong.
Food: 1
sabrina jackson
I freaking love this location ! Always fast, fresh & kind.
Atmosphere: 5
Food: 5
Service: 5
JT Song
This was the iced match latter after 1 sip. It was 6 something. 2nd pic was after 4 sip. It’s gone. I got $6+ cup of ice.
Atmosphere: 3
Food: 1
Service: 5
Shera Roames
isela was so so helpful and kind. But all if the staff was upbeat and welcoming GREAT JOB sometime it feels like customer service is a thing of the past but NOT HERE!!
Atmosphere: 5
Food: 5
Service: 5
Shera Roames,CCE
isela was so so helpful and kind. But all if the staff was upbeat and welcoming GREAT JOB sometime it feels like customer service is a thing of the past but NOT HERE!!
Atmosphere: 5
Food: 5
Service: 5
Melissa Villanueva
This is the only store on my drive to work open at 4:30, I pulled up today at 5 and waited and no one was in the store. 3 employees there all sitting out in their cars. So annoyed and no coffee ?
Hiren Bell
Nice environment, friendly staff and girls were so helpful with making the drink right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Allan Bashah
Working in the area and did a drive through yesterday but decided to stop inside for coffee and some email catch up.
The team at this store take pride in their craft. Store was clean, coffee bar was clean, positive energy, friendly and communicative about my order progress. What a great store.
Atmosphere: 5
Service: 5
Quinn Nelson
The best Starbucks I’ve ever been to!! We were greeted by everyone, and the workers were so kind and lovely to be around. Best Starbucks I’ve ever been in!!?
Angel at the drive through made my whole day. I could not be more appreciative of the kind, fast, and never failing service. I had dropped my coffee not 10 minutes after buying it. I had gone back with full intentions of buying a new one and Angel recognized me and gave me another. Recognizing and being kind to people is what we all need more of. I was having a tough moment but it’s nothing compared to the kindness your employee gave. Thank you soooo so much, Angel.
Drive thru line was pretty long so I came in, was greeted immediately and served within 30 seconds. Barista (I think name was anthony or Antonio) was so nice and didn’t mind taking a minute to make conversation with me. Great customer service and drink was made correctly!
Atmosphere: 5
Food: 5
Service: 5
sarah barnes
I have been wanting to write a review for a while. I never seem to have enough time in the morning. But this is the best location around. They are so friendly and fast. They just zip around that restaurant like they can all read each other’s minds. The drink I get is always perfect and fresh. They put other locations literally to shame.
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time in a row I've ordered delivery, and they messed up my drink. I get a tall iced latte with an extra shot of espresso. The label on my drink always says double. Unfortunately, they fail to put in the extra shot, so my drink ultimately ends up being all milk. For how expensive the coffee is here, it's extremely disappointing not to have your order made right. I prefer the stronger coffee taste in my drinks and like the extra caffeine boost. They never used to mess up like this in the past and I've been to other locations where I don't have this issue. I feel like the staff here now either don't care, aren't paying attention, or need to be retrained. A double means 2 shots, not extra milk. The image attached shows the coffee they gave me (top) and the doubles I'm used to getting (bottom). You can tell with a short glance that the drink is wrong.
Food: 1
I freaking love this location ! Always fast, fresh & kind.
Atmosphere: 5
Food: 5
Service: 5
This was the iced match latter after 1 sip. It was 6 something.
2nd pic was after 4 sip. It’s gone. I got $6+ cup of ice.
Atmosphere: 3
Food: 1
Service: 5
isela was so so helpful and kind. But all if the staff was upbeat and welcoming GREAT JOB sometime it feels like customer service is a thing of the past but NOT HERE!!
Atmosphere: 5
Food: 5
Service: 5
isela was so so helpful and kind. But all if the staff was upbeat and welcoming GREAT JOB sometime it feels like customer service is a thing of the past but NOT HERE!!
Atmosphere: 5
Food: 5
Service: 5
This is the only store on my drive to work open at 4:30, I pulled up today at 5 and waited and no one was in the store. 3 employees there all sitting out in their cars.
So annoyed and no coffee ?
Nice environment, friendly staff and girls were so helpful with making the drink right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Working in the area and did a drive through yesterday but decided to stop inside for coffee and some email catch up.
The team at this store take pride in their craft. Store was clean, coffee bar was clean, positive energy, friendly and communicative about my order progress. What a great store.
Atmosphere: 5
Service: 5
The best Starbucks I’ve ever been to!! We were greeted by everyone, and the workers were so kind and lovely to be around. Best Starbucks I’ve ever been in!!?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Angel at the drive through made my whole day. I could not be more appreciative of the kind, fast, and never failing service. I had dropped my coffee not 10 minutes after buying it. I had gone back with full intentions of buying a new one and Angel recognized me and gave me another. Recognizing and being kind to people is what we all need more of. I was having a tough moment but it’s nothing compared to the kindness your employee gave. Thank you soooo so much, Angel.
Good drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Sausage Cheddar & Egg Sandwich, Cinnamon Caramel Cream Cold Brew
Drive thru line was pretty long so I came in, was greeted immediately and served within 30 seconds. Barista (I think name was anthony or Antonio) was so nice and didn’t mind taking a minute to make conversation with me. Great customer service and drink was made correctly!
Atmosphere: 5
Food: 5
Service: 5
I have been wanting to write a review for a while. I never seem to have enough time in the morning. But this is the best location around. They are so friendly and fast. They just zip around that restaurant like they can all read each other’s minds. The drink I get is always perfect and fresh. They put other locations literally to shame.
Atmosphere: 5
Food: 5
Service: 5
Yummy
Atmosphere: 5
Food: 5
Service: 5
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