Fast easy service. Drive in or walk in. Employees work fast and get your order right. Pleasant and calm atmosphere.
Atmosphere: 5
Food: 5
Service: 5
大洪洪
Nice place with good sunshine in the winter time. Outdoor seat is good and indoor seats is penalty .
Atmosphere: 5
Food: 5
Service: 5
az Hakaman50
Music too loud :) Music volume should be background and not over bearing. Just saying - love the place and staff!
Atmosphere: 3
Food: 5
Service: 5
Henry G
This Starbucks CLOSED at 1pm on Christmas. Google says they're open until 5pm. THEY ARE NOT.
Atmosphere: 5
Food: 5
Service: 5
John Winkle
I ordered a Grande Oatmilk Shaken Espresso and it was excellent. The best one i’ve had at any starbucks before!
Winkle Approved!
Atmosphere: 5
Food: 5
Service: 5
Viktor Godard
Consistent
Atmosphere: 3
Food: 3
Service: 3
Cassandra Shah
I just got home with my latte only to notice that my grande latte was only half full! Never going to this location again, I feel scammed for paying for a grande but really only getting a small.
Atmosphere: 1
Food: 1
Service: 1
Chris Stutzman
Can't redeem points here. Food while hot didn't taste as good as expected. Drinks were as expected though.
I came into this location today and was rudely met by Haley, the store manager. I asked for a cup of water for my daughter — in 114-degree Phoenix heat — I was denied. That’s not just disappointing, it’s dangerous. It’s not just about customer service — it’s about basic human decency, especially in extreme heat where dehydration can quickly become a medical emergency.
I’ve been a loyal Starbucks customer for years and have spent thousands of dollars here over the last few years, so being treated like that — especially when I wasn’t asking for anything unreasonable — was shocking.
I need to know: is it store policy to deny someone water in these conditions? And if it is, is there a fast and hard call to NEVER make exceptions? And if it’s not, then I’d like to know how that situation is going to be addressed — for me, and for anyone else who might find themselves in that position.
I really hope starbucks takes this seriously. I don’t want to stop supporting a company I’ve been loyal to, but this experience left me with serious concerns.
Not to mention, when we drove up to the window, where you could clearly see my two year olds red face and hear her sweet voice asking for a water, we were ignored for over two minutes at the window and was given the wrong number to their area manager!
So shocking, truly.
Atmosphere: 3
Food: 3
Service: 1
Napstab look (SaM)
Crazy how rude these folks are. cant even use the bathroom without them having a snapping attitude
Atmosphere: 1
Food: 1
Service: 1
Zack Kowalski
Worst Starbucks in the PV/Scottsdale area. Avoid if you can. Every little request they make you feel like you asked for the moon and the stars. I’ve been here a few times and have never had a good experience. Not sure what is different with management and training at this location, but they definitely missed some chapters around customer service.
Service: 1
GalinAZta
Messes up an order (hot latte in 100 degree temperature???) and then blames the customer - no concept of customer service on Sunday June 29th at 2pm. Tells me I can't complain and refuses to redo order instead she decides to do refund. Arrogant and disrespectful.
C q
I had a very bad experience. I ordered through the drive thru 06/27/25 at 8:50PM and when i was handed the drink I said thank you and the lady just looked at me without saying a word. She was very rude.
Nice place for coffee time☕ ❤️
Atmosphere: 5
Food: 4
Service: 5
Fast easy service. Drive in or walk in. Employees work fast and get your order right. Pleasant and calm atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Nice place with good sunshine in the winter time. Outdoor seat is good and indoor seats is penalty .
Atmosphere: 5
Food: 5
Service: 5
Music too loud :)
Music volume should be background and not over bearing. Just saying - love the place and staff!
Atmosphere: 3
Food: 5
Service: 5
This Starbucks CLOSED at 1pm on Christmas. Google says they're open until 5pm. THEY ARE NOT.
Atmosphere: 5
Food: 5
Service: 5
I ordered a Grande Oatmilk Shaken Espresso and it was excellent. The best one i’ve had at any starbucks before!
Winkle Approved!
Atmosphere: 5
Food: 5
Service: 5
Consistent
Atmosphere: 3
Food: 3
Service: 3
I just got home with my latte only to notice that my grande latte was only half full! Never going to this location again, I feel scammed for paying for a grande but really only getting a small.
Atmosphere: 1
Food: 1
Service: 1
Can't redeem points here. Food while hot didn't taste as good as expected. Drinks were as expected though.
Atmosphere: 3
Food: 3
Service: 3
Terrible staff
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I came into this location today and was rudely met by Haley, the store manager. I asked for a cup of water for my daughter — in 114-degree Phoenix heat — I was denied.
That’s not just disappointing, it’s dangerous. It’s not just about customer service — it’s about basic human decency, especially in extreme heat where dehydration can quickly become a medical emergency.
I’ve been a loyal Starbucks customer for years and have spent thousands of dollars here over the last few years, so being treated like that — especially when I wasn’t asking for anything unreasonable — was shocking.
I need to know: is it store policy to deny someone water in these conditions? And if it is, is there a fast and hard call to NEVER make exceptions? And if it’s not, then I’d like to know how that situation is going to be addressed — for me, and for anyone else who might find themselves in that position.
I really hope starbucks takes this seriously. I don’t want to stop supporting a company I’ve been loyal to, but this experience left me with serious concerns.
Not to mention, when we drove up to the window, where you could clearly see my two year olds red face and hear her sweet voice asking for a water, we were ignored for over two minutes at the window and was given the wrong number to their area manager!
So shocking, truly.
Atmosphere: 3
Food: 3
Service: 1
Crazy how rude these folks are. cant even use the bathroom without them having a snapping attitude
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks in the PV/Scottsdale area. Avoid if you can.
Every little request they make you feel like you asked for the moon and the stars. I’ve been here a few times and have never had a good experience.
Not sure what is different with management and training at this location, but they definitely missed some chapters around customer service.
Service: 1
Messes up an order (hot latte in 100 degree temperature???) and then blames the customer - no concept of customer service on Sunday June 29th at 2pm. Tells me I can't complain and refuses to redo order instead she decides to do refund. Arrogant and disrespectful.
I had a very bad experience. I ordered through the drive thru 06/27/25 at 8:50PM and when i was handed the drink I said thank you and the lady just looked at me without saying a word. She was very rude.
Service: 1
Loading...