Starbucks

16900 N Tatum Blvd, Phoenix
(602) 867-0662

Recent Reviews

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Carolyn Broe

I love how friendly and caring the servers are at Starbucks. I am a frequent patron at this store. I always get superior service, compliments, and a big warm smile from these sweet young ❤ people. Thanks for making my day so much better!

pratyush kumar

I’ve been to this location multiple times, and they consistently advertise “fresh brewed black pike coffee.” However, they often try to sell old coffee instead of actually making a fresh batch. It’s misleading and disappointing. If you’re promoting fresh coffee, customers should get exactly that—not something that’s been sitting for hours.

A B

Worst customer service ever. Seems par for the course for this location I’m finding, though. Everyone I spoke to was VERY VERY rude this day. Was in the drive thru, asked for ONE MINUTE. 30-45 seconds maybe went by they asked if I was ready, I said just getting the last order, the rude lady said okay well we like to get your order going to ensure there is no one behind you. I said there isn’t and ordered in a rush to accommodate the staff. I wouldn’t have asked for a minute if there was ANYONE behind me. Got to the window and asked for stickers on the lids so they don’t spill, was again very rudely told that they cannot do that it’s only for door dash and to tell her if some one has done that for me. I said I’m not sure it’s fine I’ll take the drinks i don’t have time. She snapped back at me and said again very rudely, “if you can give me a minute I’m wiping off the tops!”I said okay thank you. Could also see all the staff inside look over at the window with dirty looks the whole time I was waiting. Just plain rude. I
Yes, I absolutely had an attitude to the way I was spoken to. I work around the corner and this is normally the location we pick up from for the office- not any more.

Debbi Stockham

Asked for caramel macchiotto, it was made with almond milk. Gross. Didn't know until I got home. Was drinking it on the way home and wondered why it was terrible. Label said made with almond milk. Know now to clarify....NO ALMOND

Marcus Milam

Usually, the service in here is really good. Today, however, people were getting their order before I did when they came in after I did and ordered after I did. The barista at the window basically told me that was my fault, that since I didn’t check in, they didn’t make my order before they made everyone else’s. I’ve never had to check in at any other Starbucks when I order ahead, nor have I had anyone blame me for their delay in getting orders up. At every other Starbucks, I have ever ordered a head at, my order is waiting for me when I arrive, which I am deeply grateful for.They should make the orders as they receive them, I shouldn’t have to check in to get a basic level of service. Really disappointed in how I was treated here today.

Noelle D

Ordered a coffee in a mug cup and this is what I got. Wasn’t expecting it to be half full and no effort put to make it look good..

sree balaji Narayanan

Orders cappuccino mid size after open I have 25 percentage of coffee and 75 percentage of bubbles. I asked the stuff she said cappuccino is like that ha ha ha ha ha ha ha ha 7 $ dollars

Atmosphere: 5

Food: 1

Service: 1

Narayanan Balaji

Orders cappuccino mid size after open I have 25 percentage of coffee and 75 percentage of bubbles. I asked the stuff she said cappuccino is like that ha ha ha ha ha ha ha ha 7 $ dollars

Yessica Rincón

The worst service in the chain, I don't understand why it has a person in front who obviously doesn't want to treat customers well. The barista was rude and didn't look me in the face.

Service: 1

Not MobbN

Latte tasted terrible

Service: 1

Heather B

The employees are wonderful at this location

Atmosphere: 5

Food: 5

Service: 5

Purva Solanki

I really enjoyed Starbucks coffee

Atmosphere: 5

Food: 5

Service: 5

Heather H

The employees are wonderful at this location

Atmosphere: 5

Food: 5

Service: 5

R C

I come to this starbucks every few days and never had an issue with my drink. Why when I order a drink with no ice I get less drink. It's a known fact that when you order no ice you expect more drink! It's a $.50 coffee you already charge $5 for you can afford to give the extra 8 ounces without me as a customer having to ask for more or argue with you. Very disappointed this time! I guess this explains the stock value of Starbucks!

The girl behind the window, NOT the one who filled my drink or took my order and told me I was not going to get a full drink when I ordered it. The other girl who is always at the window, I love her she is always very nice and amazing.

Atmosphere: 2

Food: 2

Service: 1

shubham jain (Shubham Jain)

This is not the review for particular store for all Starbucks store. The best drink you ever had was matcha lavender and you guys stopped it. I mean really. You guys should really need to check the stats and the order that used to get placed. Request it to start it again a feedback from a valuable customer

Food: 2

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