The service here is consistently disappointing. The staff, including the manager, often struggle to make drinks correctly and frequently overcharge for modifications compared to every other Starbucks. However, the most frustrating part isn’t just the mistakes—it’s the lack of effort to correct them. Don’t expect an apology or any sense of accountability.
Mark Bonjean
Not open during scheduled business hours
Jacquelyn Bryant
I waited for about 8 mins and she did not even acknowledge me. I assumed it was because she was making drinks. However as soon as I walked away she immediately helped the next customer without hesitation. I grabbed some ready to go food and won’t be wasting my time at this location.
Atmosphere: 1
Food: 1
Service: 1
Miguel Tzompantzi
I asked to scan my rewards and always they can't
Atmosphere: 4
Food: 4
Service: 1
The Insane
Every time I go there they are always out of something and so I order something else usually but today the drink was terrible half of it was whipped cream and the drink just tasted like straight up mocha syrup and had a bunch of ice chunks in it (I ordered the double chocolate chip frap)
Atmosphere: 3
Food: 1
Service: 3
Hearth Likn
I recently started going to this Starbucks, I’ve been treated rudely the past few times so I started asking for my receipt to see the name of my barista. last week I went and asked for a fairly complicated drink. A barista ( her name was malak or maleeka not sure exactly but she is fairly young with black hair and was wearing a Palestine necklace ) I never met before took my order and she was the kindest soul. She actually greeted me and smiled the whole time . She made my drink quickly and the whole experience made my day as I wasn’t expecting to be treated this way after my bad experience. This is how people who work in customer service. I hope everyone at this Starbucks starts acting like this. I will be coming more often
Barry H
After going there the last 15 years and being treated kindly by the staff I had to stop. For the past year I was treated rudely by Veronica. Yup, put her on blast. I now go out of the way to get coffee. And I see several others at the new place now too for same reason.
Atmosphere: 1
Food: 4
Service: 1
R.G. Pierce
I don't buy coffee at
Atmosphere: 1
Food: 1
Service: 1
Adam B
It's a Starbucks. Like all other Starbucks.
Atmosphere: 4
Service: 4
Dustin Rimel
Thanks wonderful Starbucks staff at Safeway for the medium latte in a large cup. Can you at least charge me for a medium.
This place has suffered greatly since the pandemic, short-staffed never on time to open and always a difficulty in making drinks correctly. I would go elsewhere.
Martin Lopez
What can we say. Starbucks knows how to service the public
Steve Fairbank
New Update: Used the card the district person gave us in the store with everyone standing around, took 30 minutes but we got a new card that the person verified, "supposedly". SURPRISE, went to Carrabba's tonight and they said the card had no money on it. Freaking disgusting! We paid cash instead and have told the kids not to give us any more of these invalid cards
Update: Safeway gave me a new, verified on-site card to replace the bad card after some amount of research yielded no results. The squeaky wheel gets the grease
UNBELIEVABLE!!! For the 2nd time in 2021, June (Father's Day) and December (Christmas), I've received $100 gift cards sold by Safeway that have no money on them. So, this time, accompanied by the receipt and the still-sealed card package, I was told by the store manager that I'm out of luck. They sell them but if they are bad cards Safeway company policy is to say 'sorry' and tell you to go home and call the card company. I did this and after 30 minutes of waiting hung up, I'll try it another day. SAFEWAY CORP. 'DOES NOT' BACK THE GIFT CARDS THEY SELL. They'll just blow you off and send you home... We've been coming to this Safeway at 1334 E Chandler Blvd since they opened but it'll be for quick convenience items only from now on, NO MORE Safeway for us, friends, family, and whoever reads this post.
Jay Sallons
Staff is always super friendly, they seem to really enjoy being there.
The service here is consistently disappointing. The staff, including the manager, often struggle to make drinks correctly and frequently overcharge for modifications compared to every other Starbucks. However, the most frustrating part isn’t just the mistakes—it’s the lack of effort to correct them. Don’t expect an apology or any sense of accountability.
Not open during scheduled business hours
I waited for about 8 mins and she did not even acknowledge me. I assumed it was because she was making drinks. However as soon as I walked away she immediately helped the next customer without hesitation. I grabbed some ready to go food and won’t be wasting my time at this location.
Atmosphere: 1
Food: 1
Service: 1
I asked to scan my rewards and always they can't
Atmosphere: 4
Food: 4
Service: 1
Every time I go there they are always out of something and so I order something else usually but today the drink was terrible half of it was whipped cream and the drink just tasted like straight up mocha syrup and had a bunch of ice chunks in it (I ordered the double chocolate chip frap)
Atmosphere: 3
Food: 1
Service: 3
I recently started going to this Starbucks, I’ve been treated rudely the past few times so I started asking for my receipt to see the name of my barista. last week I went and asked for a fairly complicated drink. A barista ( her name was malak or maleeka not sure exactly but she is fairly young with black hair and was wearing a Palestine necklace ) I never met before took my order and she was the kindest soul. She actually greeted me and smiled the whole time . She made my drink quickly and the whole experience made my day as I wasn’t expecting to be treated this way after my bad experience. This is how people who work in customer service. I hope everyone at this Starbucks starts acting like this. I will be coming more often
After going there the last 15 years and being treated kindly by the staff I had to stop. For the past year I was treated rudely by Veronica. Yup, put her on blast. I now go out of the way to get coffee. And I see several others at the new place now too for same reason.
Atmosphere: 1
Food: 4
Service: 1
I don't buy coffee at
Atmosphere: 1
Food: 1
Service: 1
It's a Starbucks. Like all other Starbucks.
Atmosphere: 4
Service: 4
Thanks wonderful Starbucks staff at Safeway for the medium latte in a large cup. Can you at least charge me for a medium.
Restaurantji Recommends
This place has suffered greatly since the pandemic, short-staffed never on time to open and always a difficulty in making drinks correctly. I would go elsewhere.
What can we say. Starbucks knows how to service the public
New Update: Used the card the district person gave us in the store with everyone standing around, took 30 minutes but we got a new card that the person verified, "supposedly". SURPRISE, went to Carrabba's tonight and they said the card had no money on it. Freaking disgusting! We paid cash instead and have told the kids not to give us any more of these invalid cards Update: Safeway gave me a new, verified on-site card to replace the bad card after some amount of research yielded no results. The squeaky wheel gets the grease UNBELIEVABLE!!! For the 2nd time in 2021, June (Father's Day) and December (Christmas), I've received $100 gift cards sold by Safeway that have no money on them. So, this time, accompanied by the receipt and the still-sealed card package, I was told by the store manager that I'm out of luck. They sell them but if they are bad cards Safeway company policy is to say 'sorry' and tell you to go home and call the card company. I did this and after 30 minutes of waiting hung up, I'll try it another day. SAFEWAY CORP. 'DOES NOT' BACK THE GIFT CARDS THEY SELL. They'll just blow you off and send you home... We've been coming to this Safeway at 1334 E Chandler Blvd since they opened but it'll be for quick convenience items only from now on, NO MORE Safeway for us, friends, family, and whoever reads this post.
Staff is always super friendly, they seem to really enjoy being there.
Emperor's Clouds of Mist and it is very good.
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