so dirty . bugs and nats ALLL over the food and drink station , ive never gone to such a dirty subway. nothing ever works and theres one a variety of stuff u can get cause its either broken or not ready or they havent got food in. manager rushes you out & its just bugs EVERYWHERE
Atmosphere: 1
Food: 1
Service: 1
Vicki Reynolds
I ordered two subs on Oct 1 around 930 on the subway app and I got my food late due to this being my fault my ride didn't show up so I had to walk but I did call the store to tell them I was walking there and I still wanted my food they said ok when I got there I then walked home with it figuring it was right they had the sandwiches bagged and stapled shut so when I got home I was extremely hungry I took out my sandwiches and was so mad they gave me a sandwich I would never order I ordered a spicy Italian with everything on it and vinegar and oil what they sent me home with was turkey and tons of mayo with was soaking the bread barley any lettuce that's it it was so horrible of a sandwich infeed it to my three dogs I couldn't eat it and I sure as heck wasn't walking all the way back to them I called to complain yesterday Oct 2 and still haven't got a response back from them the second sandwich was just as bad as the first one the meat was right but the toppings were all wrong and it also was drenched in mayo and again I had no way to eat this sandwich had really nothing but picked and mayo on it. I want my money refunded or two subs credited to me to get the. Replaced I love subway but this was just so bad I think it was done on purpose that's how bad they made these sandwiches They didn't even use the correct bread I asked them to give me and here it is the 3 and still haven't heard back from subway I'm very mad will turn this into bbb if they don't fix this I work hard for my money not to be taken advantage of. Because I got someone who wanted to play games with my food
Kyle
I'm so damn tired of every employee of every restaurant having a crappy attitude. The girl who got my order didn't even acknowledge my existence, no greeting no eye contact nothing. Rude as hell
Atmosphere: 1
Service: 1
Theresa Musarra Rody
Don't walk alone at nite in this neighborhood.
Atmosphere: 3
Food: 3
Service: 2
maria martinez
I’m 8 months pregnant and have a harder time holding my bladder. I asked if I could use the restroom before ordering as I know it will take a while between two orders and was having a hard time containing myself. They denied me any access to the restroom until I paid. The older white lady interrupted her male coworker and told me the code would print out on the receipt and that’s how I would have access to the restroom, however the gentleman helping me out just told me after I paid so she lied. I spend 36 dollars if I didn’t have to use the restroom I would have taken my business somewhere else.
Atmosphere: 1
Food: 5
Service: 5
Evangelina Quezada
I have never been to a subway were they are so rude like these people!! The 2 colored people (black) that work the night shift a young man with glasses and a older lady. Were so rude and didn't make the sandwiches right. Mean faces and rushing to make the sandwiches. No patience. You could barely say what you want on the sandwich because everything to them was like they were getting annoyed. It was written all over them. Very disrespectful, no customer service experience, bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Joel Russell
I ordered food from here from door dash one sandwich was tuna and the other turkey the tuna was not how I ordered it the sandwich was not at all how I ordered it same with the other sandwich I ordered two bags of chips soda and cookies all where missing except the hot and nasty sandwichs I wouldn't not order here again I filled a complaint to door dash but they didn't. Refund my money shame
Atmosphere: 1
Food: 1
Service: 1
Ronald Jennings
Was expecting Coke. Expensive....
Atmosphere: 4
Food: 4
Service: 4
Andrew Montaño
I really don't appreciate the workers there really unprofessional they need retraining
I ordered a Footlong spicy Italian and there was a long piece of hair In sandwich both the workers have no hair net on it’s disgusting and then they tell me that I can get my refund back in 3 days by far the worst experience at a subway in Phoenix DONT COME HERE UNLESS YOU WANT HAIR IN YOUR
Atmosphere: 1
Food: 1
Service: 1
Nate Watson
Food was ok, veggies seemed to not be all that fresh, and bread was sort of gummy... I would have given a better review if the food was fresher.
Matthew
Got off a 10 hour shift and decided to go back after a terrible experience in person the day prior because it’s the only thing open in the area at 10 pm and I had rewards through the app. 50 minutes later they took my money and didn’t give me anything because “I didn’t see no mobile order”. I could go on for a paragraph about everything wrong with this store but just go see for yourself, or better yet go to the QT next door and you’ll get a better sub for half the price and not have to worry about the addicts outside or behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Joce Bowman
Wasn't aware the restrooms would be closed to the paying public until 5am. (This instance was around 1 am)
Thanks for letting me know but I wish you had a clear sign. I offered to pay for an item to use the restroom and was denied. All good, I understand it's for safety but still a lil miffed.
Parking: Weird amount of cars parked here around 2am
Atmosphere: 1
Food: 1
Service: 1
gritzdawg
Made an order online. Go to pick it up and, evidently there was no one in the building as the lady says, sorry I was outside taking out the trash. I giver her my name and she says there is no order for you. I 3xplain to her, I have been charged for the sammich. She says she will get help kuz there is nothing ordered. Next lady, who was obviously in the building but just let me effing stand there like an idiot, comes out, says there is no order for me. There must have been a mistake, they were just closed, but they are open now and have no orders. She asks when I put the order in, well after she says the store was opened. She says they cannot offer me my food, cannot offer me a refund. Now I have to go back to work, no lunch, effing starving, just so I can sit on hold for an hour with my bank, argue with them about the charge and ultimately not eat a dang thing. I'm so effing frustrated with this bs.
Horrible service, food and overpriced
Food: 1
Service: 1
so dirty . bugs and nats ALLL over the food and drink station , ive never gone to such a dirty subway. nothing ever works and theres one a variety of stuff u can get cause its either broken or not ready or they havent got food in. manager rushes you out & its just bugs EVERYWHERE
Atmosphere: 1
Food: 1
Service: 1
I ordered two subs on Oct 1 around 930 on the subway app and I got my food late due to this being my fault my ride didn't show up so I had to walk but I did call the store to tell them I was walking there and I still wanted my food they said ok when I got there I then walked home with it figuring it was right they had the sandwiches bagged and stapled shut so when I got home I was extremely hungry I took out my sandwiches and was so mad they gave me a sandwich I would never order I ordered a spicy Italian with everything on it and vinegar and oil what they sent me home with was turkey and tons of mayo with was soaking the bread barley any lettuce that's it it was so horrible of a sandwich infeed it to my three dogs I couldn't eat it and I sure as heck wasn't walking all the way back to them I called to complain yesterday Oct 2 and still haven't got a response back from them the second sandwich was just as bad as the first one the meat was right but the toppings were all wrong and it also was drenched in mayo and again I had no way to eat this sandwich had really nothing but picked and mayo on it. I want my money refunded or two subs credited to me to get the. Replaced I love subway but this was just so bad I think it was done on purpose that's how bad they made these sandwiches They didn't even use the correct bread I asked them to give me and here it is the 3 and still haven't heard back from subway I'm very mad will turn this into bbb if they don't fix this I work hard for my money not to be taken advantage of. Because I got someone who wanted to play games with my food
I'm so damn tired of every employee of every restaurant having a crappy attitude. The girl who got my order didn't even acknowledge my existence, no greeting no eye contact nothing. Rude as hell
Atmosphere: 1
Service: 1
Don't walk alone at nite in this neighborhood.
Atmosphere: 3
Food: 3
Service: 2
I’m 8 months pregnant and have a harder time holding my bladder. I asked if I could use the restroom before ordering as I know it will take a while between two orders and was having a hard time containing myself. They denied me any access to the restroom until I paid. The older white lady interrupted her male coworker and told me the code would print out on the receipt and that’s how I would have access to the restroom, however the gentleman helping me out just told me after I paid so she lied. I spend 36 dollars if I didn’t have to use the restroom I would have taken my business somewhere else.
Atmosphere: 1
Food: 5
Service: 5
I have never been to a subway were they are so rude like these people!! The 2 colored people (black) that work the night shift a young man with glasses and a older lady. Were so rude and didn't make the sandwiches right. Mean faces and rushing to make the sandwiches. No patience. You could barely say what you want on the sandwich because everything to them was like they were getting annoyed. It was written all over them. Very disrespectful, no customer service experience, bad attitude.
Atmosphere: 1
Food: 1
Service: 1
I ordered food from here from door dash one sandwich was tuna and the other turkey the tuna was not how I ordered it the sandwich was not at all how I ordered it same with the other sandwich I ordered two bags of chips soda and cookies all where missing except the hot and nasty sandwichs I wouldn't not order here again I filled a complaint to door dash but they didn't. Refund my money shame
Atmosphere: 1
Food: 1
Service: 1
Was expecting Coke. Expensive....
Atmosphere: 4
Food: 4
Service: 4
I really don't appreciate the workers there really unprofessional they need retraining
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a Footlong spicy Italian and there was a long piece of hair In sandwich both the workers have no hair net on it’s disgusting and then they tell me that I can get my refund back in 3 days by far the worst experience at a subway in Phoenix DONT COME HERE UNLESS YOU WANT HAIR IN YOUR
Atmosphere: 1
Food: 1
Service: 1
Food was ok, veggies seemed to not be all that fresh, and bread was sort of gummy... I would have given a better review if the food was fresher.
Got off a 10 hour shift and decided to go back after a terrible experience in person the day prior because it’s the only thing open in the area at 10 pm and I had rewards through the app. 50 minutes later they took my money and didn’t give me anything because “I didn’t see no mobile order”. I could go on for a paragraph about everything wrong with this store but just go see for yourself, or better yet go to the QT next door and you’ll get a better sub for half the price and not have to worry about the addicts outside or behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Wasn't aware the restrooms would be closed to the paying public until 5am. (This instance was around 1 am)
Thanks for letting me know but I wish you had a clear sign. I offered to pay for an item to use the restroom and was denied. All good, I understand it's for safety but still a lil miffed.
Parking: Weird amount of cars parked here around 2am
Atmosphere: 1
Food: 1
Service: 1
Made an order online. Go to pick it up and, evidently there was no one in the building as the lady says, sorry I was outside taking out the trash. I giver her my name and she says there is no order for you. I 3xplain to her, I have been charged for the sammich. She says she will get help kuz there is nothing ordered. Next lady, who was obviously in the building but just let me effing stand there like an idiot, comes out, says there is no order for me. There must have been a mistake, they were just closed, but they are open now and have no orders. She asks when I put the order in, well after she says the store was opened. She says they cannot offer me my food, cannot offer me a refund. Now I have to go back to work, no lunch, effing starving, just so I can sit on hold for an hour with my bank, argue with them about the charge and ultimately not eat a dang thing. I'm so effing frustrated with this bs.
Atmosphere: 1
Food: 1
Service: 1
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