Subway

9014 W Thomas Rd Suite 108, Phoenix
(623) 872-7823

Recent Reviews

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Philip Marquis

The only reason for the 2 2stars is the taller woman behind the counter attitude. While telling what veggies I wanted on one sandwich to another worker she interrupted for the last sandwich. She was impatient and at the end just pushed my bag of sandwiches at me. If not for her it would of been all 5 stars. 91st ave and thomas

Atmosphere: 2

Food: 4

Service: 2

Alvarez Susana

I wish I could give it zero stars DO NOT GO TO THIS LOCATION. Always a problem. They either close earlier than what their hours actually are, they don’t take card or they have slow workers that don’t know how to do their jobs well

Atmosphere: 1

Service: 1

Internet Intellectual

Was denied seating and a sandwich for seemingly no reason and zero explanation. The woman was extremely aggressive God bless her. Come here if you want to walk out feeling bullied. Or call corporate based on the consistent reviews about the same lady. Went to raising canes chicken instead such an energy boost!

Atmosphere: 1

Food: 5

Service: 1

Sage

Went inside for a sandwich. Set my table went to order a sandwich and was told to leave or else cops would be called. What in the subway?

Atmosphere: 1

Food: 5

Service: 1

Roy Serventi

Store closed 15 mins early. Was supposedly open till 8:30. At 8:10 pm doors were closed.

Ralph Bankhead

When did they start putting a limit on veggies on sandwich.

Atmosphere: 1

Food: 1

Service: 1

Brittany P

They “actually close at 8:30 so they can be out of there by 9” per employee as we walked in at 8:40pm I’d give it zero stars if I could

Diana Gonzalez

THE CUSTOMER SERVICE HERE IS HORRIBLE!!!! Always the same people, and the same complaints and all the bad reviews going on for years and management or corporate does nothing about! I went in today to get lunch because i thought maybe things had changed but nooooo.... the heavy set girl with glasses was so rude she totally ignored me when I was ordering. Its horrible there I don't care if I have to drive further but never going there again. I don't have the names of the workers because they don't have a badge with their name on it but i do have their host number on the receipt.

Atmosphere: 1

Food: 2

Service: 1

Tyler Smith

I promise you I will never get lunch here ever again. I went in to this Subway on my lunch (I work across the street) as I have maybe a dozen times since I started at this job. There was 2 women working behind the counter on 3/31/25 around 12:15 p.m. when I went in. Neither of them smiled, greeted me, ANYTHING. They basically stared at me until I told them what I wanted. After giving them my order, they made my sandwich the saddest sandwich I have ever seen. There was barely any meat and WAY too much lettuce and it was just crazy. I'll never go back here again.

Atmosphere: 1

Food: 1

Service: 1

Maritza Colin

Bad customer service. The girl with black and blonde strip hair had really nasty attitude. Anytime I was telling what I wanted in my sandwich she kept rolling her eyes. I had to repeat that I had a ham sandwich 4x. Honestly she need to have a better customer service skill

bianca carrillo

Very bad customer service rude employee

Randy Lowery

Had a foot long tuna that was excellent.

maria nelson

They don't change their gloves. When I was there the girl touched the microwave, open a bag salad with the same glove. Another employee Touched the Microwave, wipe the counter by meat and rung up another customer all with the same gloves. When she got to me I left. This not the first time I have seen Subway employees use the same gloves they Touch the Microwave with or other things. They need to be taught to change their gloves more frequent. #1 Cross Contaminated.. SUBWAY DO BETTER!!

Jonathan Arnold

Placed an online order, service was lacking, and Ill prepared (didn't have the things to make certain sandwiches and had a new person that didn't know how to make a specialty iteam customer service was poor, The workers were very confrontational to customer.

jaz

they don’t honor coupons and night staff are rude, specifically the girl with blonde and black hair

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