Subway

455 N 3rd St Suite 1015, Phoenix
(602) 675-0564

Recent Reviews

June Peterson

Delicious & Authentic Argentina food! The staff is friendly. Professional service! Do recommend if you want to have good steaks. It is pricey!!

Karlee Cruz

This place is delicious! Great appetizers, steak, and more importantly the service! Love Patricio and the rest of the team. Everyone is so kind and takes care of you like family! Can't wait to be back!!

Alicia Fumich

I ordered a sub for pickup. I arrived at the store to find nobody behind the counter and a long line around the dining room waiting to order. I assumed someone went to the back to get something and went to the express pickup by the register. About 5 minute in someone in line had enough, grabbed a bag of chips and a bottled drink and left. Another guy came in for a pickup order and asked where everyone was. I told him I hadn't seen anyone since I walked in 8 minutes ago. He then pointed out that his sub and my sub were sitting on the counter, half prepared with a fly on each one. He then decided to go through the door to the employee area and see if he could find someone. There was nobody back there. He then went out the back door and found the employee sitting outside. They both came back inside, and him and I promptly asked the employee if he could re-make our subs because they were sitting out for so long and had a fly on them. The employee said "yeah" and threw them away. He then went to the register, keyed in some things and printed off some things, mumbled about quitting and left out the back again. I could not wait any longer and had to leave to get back to work, no sub and my money gone because I already paid when I ordered. This location is always understaffed, and with the lunch crowd, 3 people should really be there. There is no way one person alone could take care of this, and I understand being burnt out, but I have never had such a terrible restaurant experience.

Wanda Moran

Slowest location I’ve ever experienced. Student conference happening and 1 person working then 2nd employee arrived moving slower than ever and 10 people in line. Took 1 hour to get food. Stayed only because my students were all in the area and I had to stay close. Then they tan of of items and never announced it while in line

Braden Gaines

So dirty. Just dirty. Nats all over the display case and soda machine. Smells like it has not been cleaned in ages. Its very disappointing. Customer service is not there. I mean who serves food with ear buds in...

Weston M.

Absolutely terrible. This has to be the worst subway on earth. Bugs flying into the sandwiches, terrible service, broken drink fountain, only had quarters, no bills, 2 employees working, and this is only what i saw. Save your time and money and never come there

Bethany Resendez

Honestly If i can give it 0 starts i would the staff was rude when i called in to check the status of my food order because it was taking longer than usual . Someone had answered the phone and starting yelling and cussing at me . And i will never order from this place again. That is no way to treat a customer . This was the worst customer experience i have ever experienced. I do not recommend this place to anyone .

David R.

Waited 5 mins and the one worker never came out from back room. Half made online order behind glass prep area. Sad.... probably can't find anyone to work.

Mark B.

This is the worst Subway I have ever been to. I was unhappy 3 weeks ago, but thought I would give it one more try. Today, I felt like I was served by robots....very very slow robots. They did not have any communication or customer service skills. I was also told this location does not sell roast beef. The line where the food is was half empty. They had two people working today, and I understand it is difficult to get people right now, but one of the workers continued doing her tasks while we were waiting in line just looking at her. She did not acknowledge us or even say, "I will be right with you". I will not be back.

M G

Went in for lunch today and there was one poor lonely worker handling a lunch rush. Wait was over 30 minutes for a sandwich. The vegetables looked moldy. One of the worst experiences I’ve ever had. Will never return here

Amanda Rios Nollola

Did an online order. Come to pick up at the time it said. Which was 17 after I placed online order. Still had to wait an additional 13 minutes. The lady was very helpful and apologizing while the other worker did not seem to care or help his Co worker.

daniel tirsoreanu

You guys are losing so much profit, by being understaffed. There’s only 1 employee and at least 8 people waiting and several other food-seeking individuals came to the restaurant checked the line and walked away. That’s $60 gone in the busy rush hour of lunch alone. Not to mention 20+ minute waiting time to begin asking what you would wish on the sandwich. Not a smart move, Subway.

doug novak

Don't come during lunch if you have a time constraint. Employees weren't fazed by the 20+ person line. People walking in and walking out seeing the line. Pace of employees was infuriatingly slow. Probably won't return unless I see no line prior.

Charisse Mulherin

Workers are rude, stand-off to customers. Both workers didn’t say one word to me when I went in there. Didn’t even tell me my total when checking out.

Stephen R.

Nasty. Employee wore no face mask. Was so offended i just paid and left. Then threw food away. Disgusting lack of hygiene especially with new covid strains. Asked if masks were required. He said yes. But didn't wear one. Was he vaccinated? Didn't ask just wanted to leave. Never returning

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