Subway
6825 N 16th St A6, Phoenix
(602) 277-2773
Recent Reviews
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Worst Smell Ever…
Only one employee working at lunch time. Standing in line for 20min and no one shows up to take order. Employee keeps on talking on the phone for 30+minutes from what the other people in line said behind the kitchen area. I left.
Atmosphere: 1
Food: 1
Service: 1
I didn’t catch his name but the guy who helped me was amazing! Definitely went above and beyond!
This store opens late n closes so early before any other store closes. I understand if it not busy but at least close along with the other stores times. 10am to 3pm really minus just shut it down
Saturday, September 20th 1:00pm. Came in to get a sandwich. Kid working there with a couple tattoos on his neck whats so ever never greeted me nor the people that came in after me, just no effort in even working there or asking people what kind of sandwichs they would like. Counter tops where the sandwiches were made weren't clean.They were out of avocado, pepper jack cheese, onions, barely had any other veggies available, no dressings available. Who's running this place????
Atmosphere: 1
Food: 2
Service: 1
Music does not need to be this loud and what is wrong with their system???
Atmosphere: 1
Food: 3
Service: 2
this is literally the worst subway i have every had to go to. it smells everytime, the soda machine is always flat, every single time i have gone it has gotten worse. my subs are constantly messed up, if im even able to order what i want. the previous time they told me they had no white bread because they had to save it for mobile order. cant have wheat or cheese but that didnt matter to him. they are constantly out of ingredients or products or will simply refuse to serve it. the employees always have earbuds in, will ignore you, and don’t practice any basic hygiene standards. today the ebt machine was down and there was no signage anywhere nd i didn’t find out until i went to pay, if something isn’t working tell people. i dont drive and this is the only subway i can access easily and i can’t wait for it to get shut down. it’s a sad excuse for a subway and is a waste of everyone’s time and money. said the last time i was never going to go back and i am going to say the same thing after trying again two months later.
Atmosphere: 1
Food: 1
Service: 1
I went on my lunch time to get subway. And it says its open at 9 am . when I try to go in. The door was locked and there were too ppl talking in there . the guy told me to wait 1 minute . but it past more then 1 minutes and no one came to open the door . why say your sing says open at 9 . ..... Very disappointed
Service: 1
Crazy attitude by this guy! Only one type of bread? What? Please get him help. 7:56 pm 7/27/25.
Atmosphere: 3
Food: 5
Service: 1
The guys working there on 7/7 we’re great!
Service: 5
Restaurantji Recommends
Went in to get subs for the office no one was in the front .so decided to go to the restroom since on break from work .person comes out it was a employee I thought to find out his name was Mike the store manager. So I went in wield the sink was dry . So when I come out before ordering I ask Mike weird the sink was dry did you wash your hands . He looked at me said no didn't have time I was coming out to help you .but I can do it now I looked at him said no thanks I am going somewhere else ask Mike you say your a manager.he applied yes gen manger that runs the store said just got here 5 days ago as a manager .I asked him for the main office number he said don't have one.si ask him why he doesn't have help he said company is to cheap to have extra and if I think I can do it better come on back and help him well fyi I am not spending money for 8 footlongs avg order be$100 to help never again stay away before you get sick and waste your time
Atmosphere: 1
Food: 2
Service: 1
Ordered a blt online, the guy didn’t put lettuce on it.
Atmosphere: 1
Food: 1
Service: 1
We came in Sunday night at 8:00. Open sign want on and guy working said they closed at 9:00. I wanted Spicy Italian and was told the items needed where put up for the night. My friend ordered 1 of the 3 sandwiches he could make. He told another couple he had 4 online orders to make and it would be 30 minutes till he could make them anything. But told them where another Subway was!!! They left angry. This man should be fired! I didn't get a sandwich.
The worst subway sub I've ever had... I literally could count the shreds of lettuce on one hand. 1 tomato, no cheese, requested it to be cut into 3- I was expecting equal thirds but got it cut in half and then 2 quarters. Will never order from this location again.
Food: 1
Did you get a footlong today? I did thank you to Madam Angel, who was patient with me and caring about the delay with the subway system, not giving my order early to prep. She was so cool and caring. I appreciate you and thank you for chatting with me, I'm sorry your coworker hasn't shown up for their 4pm shift. Hope you don't get left alone.
She is super cool and even made her first rsck of fresh bread, rock on girly, ?
Atmosphere: 5
Food: 5
Service: 5
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