Subway

2020 W Baseline Rd Suite C166, Phoenix
(602) 276-9968

Recent Reviews

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T. Turner

Food is barely okay at best but the service is awful. I would avoid this location like the plague. Watched 2 employees tag team cursing a paying customer out with a store full of customers. I will NEVER come back to this location.

Atmosphere: 1

Food: 2

Service: 1

Eric Currier

7/13/24 went here right before closing at 8:45 both employees where very friendly and kind would drive the 45 minutes just to have them serve me again.

Kid-friendliness: Both employees that where there was so great would drive 45 min just to have them again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Aqua Satellite

Time to close this subway location. Since they wanna be ghetto about how they operate, not much surprise for south phoenix.

Says they close at 9:30, i walk up at 8:45 and the door is locked, employees wont pay attention to me. I placed an online order. The website said it wouldn’t accept orders after 9, it was 8:30. Placed the order and it was immediately cancelled. Manager or owners should be aware that their employees are closing early, on their own decision apparently. This has happened multiple times. And is why we cant never have nuthin good in tha hood ??‍♂️. Guess ill just go across the street to chipotle which is probably much better anyways.

Service: 1

Katrina Acevedo

Great customer service! Went in 15 minutes before close, wasn’t sure on what I wanted but the employees had patience and were super polite..

Atmosphere: 5

Food: 5

Service: 5

Tom

I placed my order online. And once again I have learned my lesson from other subway locations in the area, to never do this! You need to watch them prepare your food or it will likely be done incorrectly, even if you tip ahead of time. Maybe they don't know I tipped? I got the wrong cheese on my sub so I had to peal sticky American cheese off my sub. My sub also was not toasted as requested. The online ordering system is very convenient but order accuracy is never ever correct for me. This is why I never go to subway anymore. I prefer to order online but if I can't get an accurate order probably never will go back again.

Atmosphere: 3

Food: 3

Service: 4

Destiny Anzaldua

Came here at 9:10pm on Monday April 29th and sign said open but the door was locked and the male working mopping hid in the back from us. They close at 9:30 pm.

Atmosphere: 1

Food: 1

Service: 1

Michael Gurule

This place needs new ALL NEW CREW MEMBERS except for Ricardo Ruiz......this entire place was disguisting and floor was FILTHY. The meat was left out of refrigerator And flies we're all over it. They had NO CRACKERS ON SOUP DAY AND THERE TONS OF FLIES FLYING AROUND...

Joann Scott

Ordered footlong Spicy Italian Sub. Sub was terrible. Back in the 80's their subs were the best, they are now the worst. Tasteless, portion was so small and cost was not worth the product. I would not recommend.

Atmosphere: 3

Food: 1

Service: 4

M D

I was refused service...simply because they are closing 3 hours earlier than posted, because they claim they are too busy to take more customers, only 3 people were in line. The door wasn't even locked, They told me to leave the building, 3 HOURS BEFORE STORE CLOSING. ???.

Vincent Castro

Just moved into the area and came in for lunch. The bread was fresh, the food was good and the restaurant was clean.

Atmosphere: 5

Food: 5

Service: 5

Hailey Guerra

the food was mediocre, the employees were on an attitude trip, and the place was just disgusting. definitely won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Kiara Brown

I ordered online pickup and when I arrived the doors were locked. A bigger man was sweeping and a younger girl behind the counter. He screamed through the door online !? For who ? I told him my name and he screamed It to the girl incorrectly and locked the door behind him not allowing me to come in while the girl rolled her eyes. It was 30 minutes before closing. I say back in the car and after waiting he stand in the door way waving his arm saying it’s right here. Luckily I checked my sandwiches before I drove off. They condiments were on the wrong sandwiches switched. Went back to the door told him how they were incorrectly made and he said are you sure did you check the other one too. They were both wrong. I asked to sit inside and what time the closed and he said they closed early to catch up on some things. Idk what that means but if I would’ve came any later would’ve I have gotten my food ? He hesitated before letting us and locked us in while they remade the sandwiches. Then promptly locked the door behind us

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Rudy Contreras

This place closes earlier every day I showed up twice more than an hour before close (Sign on door said 930 close but door was closed at 820pm)

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Sweet Onion Chicken Teriyaki, Spicy Italian, Meatball Marinara Footlong Pro Double Protein, Italian B M T 6 Inch Regular Sub, The Mexicali Footlong Regular Sub, The Outlaw 6 Inch Regular Sub, The Philly

William Deatherage

The person before me ordered five foot long meatball subs so I had to wait for them to cook more meatballs. That's not really on

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Spicy Italian, Meatball Marinara Footlong Pro Double Protein

PauL Figueroa

Craving a sub

Atmosphere: 4

Food: 4

Service: 4

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