Subway

3424 W Southern Ave #171, Phoenix
(602) 243-4216

Recent Reviews

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Angelita Lopez

Yummy and delicious

Atmosphere: 5

Food: 5

Service: 5

Maria Pinon

the 2 ladies that are always on the afternoon shifts they always have a bad actitude not recommended this place

Atmosphere: 1

Food: 4

Service: 1

James D Myrick

I go to this store all the time. I have been to many subways and this one is the best hands down. The two ladies are always very nice and helpful. To see a bad review here is someone just being rude.

Atmosphere: 4

Food: 4

Service: 4

Donald Sanders

I had to appreciate people's hospitality so we must calm down.

Atmosphere: 5

Food: 5

Service: 5

Elize B

Definitely one of the better subways in the area. It's depends on who's working tho- sometimes you get someone who clearly just doesn't give a shit

Atmosphere: 4

Food: 4

Service: 4

Jesse Moreno

ORDER ONLINE ALERT DONT EVEN TRY IT. YOU HAVE BEEN WORN. THEY MAKE AND GIVE WHAT THEY WANT SO RUN. Wow, I wish i had read the reviews before I made the mistake, plus the warning. Sign they were out of alot of stuff tuna was one. But that wasn't the issue paid extra for extra meat didn't get that then it was like onevlayer of meat i only can what was in by description not by taste the toast was super hard then they don't tell that subway crush didn't see that it cost to 2 dollars would have never paid for but how could all three breaks be that hard as croutons I had them toasted they should have soften them none I was wrong they were hard so i was going to record me hitting my counter top but with a sub but I about thought it i didn't want to fix my counter too. So if have a couple of min more keep driving to 51 ave and baseline there better place there theirs a better subway there jersey Mike plus fire house.

Atmosphere: 1

Food: 1

Service: 1

rocky vasquez

As soon as i walked in the two girls were very rude. Answered all my questions with sarcasm, heated my sandwich up for 5 seconds & it was still very cold & then when it was time to give me my sandwich the girl ringing me up slid me my sandwich aggressively instead of handing it to me. i’ll definitely never eat here ever again. do better and hire better people.

Atmosphere: 1

Food: 1

Service: 1

Caitlin Guenther

The girls working this lunch shift were clearly in sync, everyone was greeted, they were quick and helpful. I watched one get a large order out while the other did both a pickup and my order at the same time. Very efficient and kind

Atmosphere: 4

Food: 5

Service: 5

jerry joiner

The manager and staff are an amazing team. They are always fast pleasant and welcoming. I’m here a lot and the quality always a 5/5 ask for AJ the manager he is the best!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Footlong Cookie

shadowfox662

Didn't order online here. Walk-ins get priority an you'll wait an extra 40 minutes for your order

dennis curry

Great place friendly staff and the store is always clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lays Baked Original, Raspberry Cheesecake Cookie

Yuliana Valdez

Ordered my food for pick up and this does not look like 33% more ham or 2x more cheese.

Enrique Ortiz

Ingredients always fresh

Atmosphere: 5

Food: 5

Service: 5

B. Badilla

Staff was fast and courteous.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chocolate Chip Cookie

Brian Johnson

A TALE OF TWO SUBWAYS

May 12th

Two days prior, I visited this Subway. I showed up early, right after it opened, hoping that I'd be the first customer. I wasn't. Not a problem. I was the third. The clerk/manager (the only reason why I know he's the manager is because he introduced himself as such on 2 or 3 prior visits) spent an extraordinary amount of time on his first customer. This is mostly because the first customer was inquiring about working there. I do NOT recall the manager's name. In short, the manager was conducting a pre interview when he could have served that customer and me. This is a waste of time.

Anyway, once the manager finally got to me, he acted as if he was in a hurry. I asked "what's on your Subway sandwich number 23?" I think it's the Spicy Italian or something. His reply was, "it's right up there." When I explained WHY I was asking, he gave me half of a response. I didn't know that asking a question was time consuming. There were NO other customers behind me.

Anyway, the manager seemed perturbed. I asked, "are you in a hurry?" His response was "well, if you're going to give me a hard time, I will be." When I asked WHY he thought I was giving him a hard time, his response was, "why did you ask me what came on our number 23 sandwich when you're going to order the same thing?" Wow!!! This is a hypothetical question. So, when a regular customer asks 2 or 3 questions, when there are no other customers, that results in giving an employee a hard time? I answered his question AGAIN, yet, I didn't have to. I then determined that I didn't want to be treated that way, told the manager that he must be going through something, (didn't point out the fact that he took up a lot of time with the first customer), I laughed and left. In short, the manager was rude, unprofessional and wasted my time as well as his. If this Subway needs manpower, let it conduct an employee search while other customers AREN'T waiting.

A few hours latter, that same day, I visited the Subway inside the Walmart store located at 35th Ave. and Southern. The person, Jonathan, was courteous, cheerful and pretty fast. Here's the wild thing - there were OTHER customers at the Subway located inside Walmart. The Subway at 3424 W. Southern Ave.., had NO OTHER customers and the "manager" was rude. Thanks, Jonathan, for a good experience.

As far as the FIRST Subway, at 3424 W. Southern Ave., goes, I can only guess that that "manager" was going through something that day. I KNOW it is understaffed since that's the "manager's" face is the only one I've seen at that Subway. Not my problem.

I acknowledge that both Subway outlets that I have listed in this review are owned/controlled by the same parties. One suggestion to the owners - based on my and other reviews listed here, many of the other reviews voicing the same complaint - consider closing the 3424 W. Southern Ave.

Food: 1

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