Arson and Kelbey were awesome best customer service I’ve experienced in a long time I will back to this location every time because of them
Atmosphere: 5
Food: 5
Service: 5
Leighton Romero
Kelby was great!!..even took me last minute with a smile even though I felt bad coming by last minute.i like how she went above and beyond so I’ll be back for more 👍
Atmosphere: 4
Food: 5
Service: 5
Kenna Leis
Drove 30 minutes to get all our orders messed up
Atmosphere: 1
Food: 1
Service: 1
Lucinda Brunner
Good service clean
Atmosphere: 5
Food: 5
Service: 5
N S
Very attentive, my sandwich was made just how I wanted it, she asked me before adding each item. Special labeled my sandwich so I can tell the difference between me and my sons sandwich. Great service! Great sandwich!
Atmosphere: 5
Food: 5
Service: 5
Miguel Marin
Julie was very informative about the Subway app. Opened early with a positive atmosphere. Thank you for making my morning 🙌
Atmosphere: 5
Food: 5
Service: 5
Jeannine Parker
There was only 1 person behind the counter. He was not able to keep up, apparently 2 people had called out. The store was very busy. When help finally arrived I had already been waiting for 20 mins. The couple in front of me got half off their order due to the long wait. I waited another 10 mins before getting the attention of the employee. He said he wasn't going to charge me for the order because of the long wait time. He didn't tell the cashier about the discount and disappeared to the back I was charged full price for my order. I was disappointed and felt he wasn't being honest with me. I don't have a problem paying for goods and service. But don't tell me your going to do something and then don't follow through.
Rachel S
Nasty. Place is filthy. Veggies behind counter are all mixed together with sauces and crumbs. Sick. The bread was hard and crusty. We paid $31 for a footlong and a kids sandwich??? No itemized receipt. Would highly recommend against. We will not be back.
Steve Oberaigner
Most are quick to review bad service. Tonight Kayla worked her butt off. The other employee called out sick and Kayla was left alone. Between walk ins, call ahead orders, online orders she handled it all with grace and humor! You have a great employee with Kayla! She killed it tonight. And those of us in line were amazed watching her work!!!
Jon Wyllie
Went in (one person. One sandwich) at 8:32 pm. They said they were closing. I get not wanting to serve customers right before closing, but this was almost 30 minutes before closing. Terrible customer service
15$ for a footlong that had nothing in it and the other one was old and stale asked for cheese dipping sauce we got some random fluid taste funny it seems all the fast food in this small area is bad or horrible customer service pretty said that jack in the crack is the best service and quality by carefree hwy
Food: 1
Recommended dishes: Sandwich
Endeavored H3
As I sit, waiting in the parking lot for my wife to order a sandwich for herself (dogs are in the car). I counted 6 mobile orders in a row come through AND being made prior to them serving the people already in line at the store. Keep in mind these mobile orders were submitted after the line developed.
If this is how subway is conducting business in 2024 then they deserve the downfall they’ve put themselves in.
Update: they can’t fold sandwiches properly either.
Service: 1
Melanie Guzman
15 minutes to make two sandwiches🤦♀️! And has the nerve to snap about me needing to have patience smh it’s a sandwich ..slow service
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Bryan Vincent
I have always enjoyed Subway but my most recent experience was most disappointing. The sandwiches have gotten smaller and most disappointing is they added 20% to my charge without telling me. I will not be back.
Atmosphere: 1
Food: 5
Service: 3
Linda K
Ordered the buy one get one free sub. Ordered extra lettuce, didn't receive, ordered toasted bread, wasn't done. Ordered specific cheese, sandwich didn't have ANY cheese. Tomato was sliced so thin and only included 2 slices in a foot long sub. Free sub lol. Stars were for the great pretzels which is the only item I would order again.
Arson and Kelbey were awesome best customer service I’ve experienced in a long time I will back to this location every time because of them
Atmosphere: 5
Food: 5
Service: 5
Kelby was great!!..even took me last minute with a smile even though I felt bad coming by last minute.i like how she went above and beyond so I’ll be back for more 👍
Atmosphere: 4
Food: 5
Service: 5
Drove 30 minutes to get all our orders messed up
Atmosphere: 1
Food: 1
Service: 1
Good service clean
Atmosphere: 5
Food: 5
Service: 5
Very attentive, my sandwich was made just how I wanted it, she asked me before adding each item. Special labeled my sandwich so I can tell the difference between me and my sons sandwich. Great service! Great sandwich!
Atmosphere: 5
Food: 5
Service: 5
Julie was very informative about the Subway app. Opened early with a positive atmosphere. Thank you for making my morning 🙌
Atmosphere: 5
Food: 5
Service: 5
There was only 1 person behind the counter. He was not able to keep up, apparently 2 people had called out. The store was very busy. When help finally arrived I had already been waiting for 20 mins. The couple in front of me got half off their order due to the long wait.
I waited another 10 mins before getting the attention of the employee. He said he wasn't going to charge me for the order because of the long wait time. He didn't tell the cashier about the discount and disappeared to the back
I was charged full price for my order. I was disappointed and felt he wasn't being honest with me.
I don't have a problem paying for goods and service. But don't tell me your going to do something and then don't follow through.
Nasty. Place is filthy. Veggies behind counter are all mixed together with sauces and crumbs. Sick. The bread was hard and crusty. We paid $31 for a footlong and a kids sandwich??? No itemized receipt. Would highly recommend against. We will not be back.
Most are quick to review bad service. Tonight Kayla worked her butt off. The other employee called out sick and Kayla was left alone. Between walk ins, call ahead orders, online orders she handled it all with grace and humor! You have a great employee with Kayla! She killed it tonight. And those of us in line were amazed watching her work!!!
Went in (one person. One sandwich) at 8:32 pm. They said they were closing.
I get not wanting to serve customers right before closing, but this was almost 30 minutes before closing. Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
15$ for a footlong that had nothing in it and the other one was old and stale asked for cheese dipping sauce we got some random fluid taste funny it seems all the fast food in this small area is bad or horrible customer service pretty said that jack in the crack is the best service and quality by carefree hwy
Food: 1
Recommended dishes: Sandwich
As I sit, waiting in the parking lot for my wife to order a sandwich for herself (dogs are in the car). I counted 6 mobile orders in a row come through AND being made prior to them serving the people already in line at the store. Keep in mind these mobile orders were submitted after the line developed.
If this is how subway is conducting business in 2024 then they deserve the downfall they’ve put themselves in.
Update: they can’t fold sandwiches properly either.
Service: 1
15 minutes to make two sandwiches🤦♀️! And has the nerve to snap about me needing to have patience smh it’s a sandwich ..slow service
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
I have always enjoyed Subway but my most recent experience was most disappointing. The sandwiches have gotten smaller and most disappointing is they added 20% to my charge without telling me. I will not be back.
Atmosphere: 1
Food: 5
Service: 3
Ordered the buy one get one free sub. Ordered extra lettuce, didn't receive, ordered toasted bread, wasn't done. Ordered specific cheese, sandwich didn't have ANY cheese. Tomato was sliced so thin and only included 2 slices in a foot long sub. Free sub lol. Stars were for the great pretzels which is the only item I would order again.
Atmosphere: 3
Food: 2
Service: 2
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