Subway
715 E Bell Rd, Phoenix
(602) 607-5006
Recent Reviews
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Justin was an excellent server/ sandwich artist. Very patient and caring to make an unbelievably excellent sandwich. Thank you Justin.
Atmosphere: 5
Food: 5
Service: 5
Val is extremely rude . She rolled her eyes multiple times at me while making my order then got an attitude because she had to call her manager since they were out of something I paid extra for . Waited over 15 minutes for my food and then had to wait 15 more minutes for her to wait for her manager to call back and she never even called back so I left without the item I paid extra for and then by that time my food wasn’t even good anymore . Ridiculous.. I should have just went to another location .
Wouldn’t take my order 10:11pm and manager agreed on not taking my order only online orders.
Atmosphere: 1
Service: 1
Missing several toppings and female manager was yelling at a lady not to eat pizza in there and causing a scene. Never coming back, this location is scary..
Atmosphere: 1
Food: 1
Service: 1
Staff rude! 10:20 pm they said they are closed , they show open till 11pm .
Service: 1
Went in tonight to order two footlong subs at around 9:45 PM. Far before any closing procedures had even commenced. Regardless of that being the case, we were still met with lots of distaste from both employees working one particularly worse than the other. The women preparing our sandwich's was named if I remember correctly Kassie. She was very rude and looked like she was upset for having to make our sandwich's. She went out of her way to deliberately make our sandwich's not to the best of her ability. Putting minimal effort and food in our sandwich's. Overall just a bad experience would not recommend going here if you are looking for a good sandwich JERSEY MIKES IS BETTER!
Atmosphere: 3
Food: 2
Service: 1
Lady behind the counter was extremely slow and continued helping other people who came in after me. I spent almost $20 for a footlong with a drink. I asked if they had iced tea, and the lady seemed annoyed when I asked saying they didn't have any. The money spent was not worth the customer service or food I received. I think I will just avoid this location in the future.
Both of the young ladies working tonight were OUTSTANDING! The service was super fast and incredibly friendly. Amber, who took our order, is such a bright light. She gave us a recommendation of her favorite sub and it was incredible. She hyped us up for our sandwiches and was just overall amazing. I have been a manager for a long time and I would love to have her as an employee. Keep up the great job ladies☺️
Atmosphere: 5
Food: 5
Service: 5
Request for bologna only sandwich, paying full price for cold cut combo, was declined with mockery. Employee expressed much annoyance for interrupting whatever was happening in the back. Employee also expressed confusion as to which meat was salami, or bologna, or ham???
Very odd behavior all around and I’m glad I left without ordering food made with hate. Yikes.
Worth noting that neither website nor app have any means to provide private feedback. “Contact us” leads to an endless loop of FAQ pages.
Atmosphere: 1
Food: 1
Service: 1
Very bad service today 7/30/2025 at 5:12pm it took more than 5 minutes to be served and the person came out with a bad face, annoyed and rude attitude with me because of her attitude I left the restaurant if you are having a bad day or feel bad do not come to work so as not to serve customers reluctantly and her colleague was having lunch and did not want to help her
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Staff is very rude. And cussed at me. Needs to be fired A.S.A.P
Atmosphere: 1
Food: 1
Service: 1
The lady working dislikes her job, wasn’t friendly in anyway. I didn’t catch her name or else I would be adding it here but she rung up my order before finishing my sandwich. I asked for avocado and she proceeds to tell me that it’s extra and that she already rung me up. Subway maybe hire friendlier workers.
Atmosphere: 1
Food: 4
Service: 1
Bomb.com. good subway
I wish there would be more employees like her. I did not catch her name. But her customer service was beyond excellent. She prepared the sub-sandwhich right too. Thank you to this employee...
Atmosphere: 5
Food: 5
Service: 5
The absolute worst sandwich making skills I have ever seen at a subway, the man working didn’t even try!!! He loaded everything in like a taco, didn’t even fold my sandwich shut! He cut it and wrapped it while it was wide open!! Just save yourself the trouble and go to any other subway but this one!!
Service: 1
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