There weren't any other customers in the store when we got there. However, the male that was working stood between the counter area and the kitchen and did not look at us, acknowledge us, or ask to start our sandwich. After a short amount of time, the girl came out from the back kitchen area and asked what we wanted. While she did help us, she would forget what we just answered to her questions. Neither had a friendly face of any sort. Online orders started coming in, which is when the male started making sandwiches. Another guest came in and waited for a couple of minutes, standing at the counter while they weren't acknowledged. The male was fixing a sandwich and the guest asked if he was making online orders. He either didn't hear or chose to ignore her. I answered her. She was already irritated by not being acknowledged and then chose to leave, clearly irritated. Both employees were pretty slow and appeared to be doing the bare minimum to be a warm body. The food was fine although a lot of the vegetables didn't look as fresh as what we have come to expect. This is a local store to us and we have been here for 13 years and almost always have had good or great service. We will be wary before going to this location again.
Atmosphere: 2
Food: 4
Service: 1
Francella
151600012026 Thursday, just called to Inquire on Today's Special!., Employee was answered all my questions accordingly!. Thank You Staff for an Outstanding Customer Service. Keep Up the Good, Great Work!...
Service: 5
Bere Toledo
Franke told me to sit down because he said he’d get to me when he was done with online orders, i sat down a line of people proceeded to come in, he attended absolutely everyone and forgot about me. I was attended last and was the first one to get here
Atmosphere: 1
Service: 1
Ashley Russell
Stopped by Subway with my daughter after picking her up from school for an early dinner, and we were so impressed by David! He was working completely on his own and handled everything like a total pro — fast, efficient, and totally in tune with what customers wanted. You could tell right away he’s got amazing common sense and really takes pride in his work.
He even went out of his way to give my daughter and me extra great service, which made our quick stop feel extra special. Subway is lucky to have such a hardworking, intelligent, and thoughtful person like David on their team!
Atmosphere: 5
Food: 5
Service: 5
Tawnney Bowman
STAFF IS EXCELLENT. THEY LISTEN TO WHAT I WANT!!!! SO FRIENDLY AND KIND!!! LOVE THE MANAGER SHES ABSOLUTELY EXCELLENT AND HANDLES EVERYTHING THAT COMES HER WAY!!! WILL ALWAYS COME BACK
Atmosphere: 5
Food: 5
Service: 5
Kika R
Best customer service ever! Friendly kind and even offered cookies for our family. Everything was fresh and fast. Might even beat Jimmy John’s 😬 We will be back!!! Thank you staff!!!
eduardo lopezz
No greeting walking in, guy barely knew any customer service, very unfriendly and also, started to make my sandwich without asking me anything? I still was nice and took the sandwich even tho it wasn’t what I told him to. The girl was nice.
Atmosphere: 3
Food: 3
Service: 1
Brian Wisniewski
Only 1 employee during lunch hours so took 15 min to order, then they only gave half the meat and the bread was hard..
Food: 1
Service: 1
Justin Tabio
Place was closing 25 early when they close at 9pm not sure if the workers there like their job but I guess not thanks for no service but thanks for closing early.....
Atmosphere: 1
Food: 1
Service: 1
Vanessa Blaha
I don’t know the gentleman‘s name, but he seemed to be new. He did a half scoop of tuna for my sandwich (instead of 2 scoops) before the woman who was helping him showed him how to do it properly. My total was $9.11. I gave him $10.11 and he tried to give me $.83 in change! Not sure how that math works, but clearly he did not know what he was doing at all. I will be going to the other location near me versus this one moving forward. Terrible experience.
The new oreo footlong cookie was impressive. Came out warm and had good gooey center and crunchy top of cookies.
Atmosphere: 4
Food: 4
Service: 4
Lisa Dummel
This place has a great customer satisfaction they have a great personality friendship the car is absolutely awesome it's not like it is on the picture they have really changed everything into 1% investment for satisfaction anybody the people of very very friendly
Atmosphere: 5
Food: 5
Service: 5
Evelyn Coney
Hair on my number 11 sandwich. Short guy with short black hair was arguing with me about it. Had on red shirt.
Said it could have been my hair or some one on the bus.
Food: 1
Service: 1
Jeff Cartwright
Besides looking just like my car? Awesome folks awesome friendly atmosphere. Thanks y'all.
Frank Vargas
$20 For a smashed sandwich with little meat. RIP OFF!
There weren't any other customers in the store when we got there. However, the male that was working stood between the counter area and the kitchen and did not look at us, acknowledge us, or ask to start our sandwich. After a short amount of time, the girl came out from the back kitchen area and asked what we wanted. While she did help us, she would forget what we just answered to her questions. Neither had a friendly face of any sort. Online orders started coming in, which is when the male started making sandwiches. Another guest came in and waited for a couple of minutes, standing at the counter while they weren't acknowledged. The male was fixing a sandwich and the guest asked if he was making online orders. He either didn't hear or chose to ignore her. I answered her. She was already irritated by not being acknowledged and then chose to leave, clearly irritated. Both employees were pretty slow and appeared to be doing the bare minimum to be a warm body. The food was fine although a lot of the vegetables didn't look as fresh as what we have come to expect. This is a local store to us and we have been here for 13 years and almost always have had good or great service. We will be wary before going to this location again.
Atmosphere: 2
Food: 4
Service: 1
151600012026 Thursday, just called to Inquire on Today's Special!., Employee was answered all my questions accordingly!. Thank You Staff for an Outstanding Customer Service. Keep Up the Good, Great Work!...
Service: 5
Franke told me to sit down because he said he’d get to me when he was done with online orders, i sat down a line of people proceeded to come in, he attended absolutely everyone and forgot about me. I was attended last and was the first one to get here
Atmosphere: 1
Service: 1
Stopped by Subway with my daughter after picking her up from school for an early dinner, and we were so impressed by David! He was working completely on his own and handled everything like a total pro — fast, efficient, and totally in tune with what customers wanted. You could tell right away he’s got amazing common sense and really takes pride in his work.
He even went out of his way to give my daughter and me extra great service, which made our quick stop feel extra special. Subway is lucky to have such a hardworking, intelligent, and thoughtful person like David on their team!
Atmosphere: 5
Food: 5
Service: 5
STAFF IS EXCELLENT. THEY LISTEN TO WHAT I WANT!!!! SO FRIENDLY AND KIND!!! LOVE THE MANAGER SHES ABSOLUTELY EXCELLENT AND HANDLES EVERYTHING THAT COMES HER WAY!!! WILL ALWAYS COME BACK
Atmosphere: 5
Food: 5
Service: 5
Best customer service ever! Friendly kind and even offered cookies for our family. Everything was fresh and fast. Might even beat Jimmy John’s 😬 We will be back!!! Thank you staff!!!
No greeting walking in, guy barely knew any customer service, very unfriendly and also, started to make my sandwich without asking me anything? I still was nice and took the sandwich even tho it wasn’t what I told him to. The girl was nice.
Atmosphere: 3
Food: 3
Service: 1
Only 1 employee during lunch hours so took 15 min to order, then they only gave half the meat and the bread was hard..
Food: 1
Service: 1
Place was closing 25 early when they close at 9pm not sure if the workers there like their job but I guess not thanks for no service but thanks for closing early.....
Atmosphere: 1
Food: 1
Service: 1
I don’t know the gentleman‘s name, but he seemed to be new. He did a half scoop of tuna for my sandwich (instead of 2 scoops) before the woman who was helping him showed him how to do it properly. My total was $9.11. I gave him $10.11 and he tried to give me $.83 in change! Not sure how that math works, but clearly he did not know what he was doing at all. I will be going to the other location near me versus this one moving forward. Terrible experience.
Restaurantji Recommends
The new oreo footlong cookie was impressive. Came out warm and had good gooey center and crunchy top of cookies.
Atmosphere: 4
Food: 4
Service: 4
This place has a great customer satisfaction they have a great personality friendship the car is absolutely awesome it's not like it is on the picture they have really changed everything into 1% investment for satisfaction anybody the people of very very friendly
Atmosphere: 5
Food: 5
Service: 5
Hair on my number 11 sandwich.
Short guy with short black hair was arguing with me about it. Had on red shirt.
Said it could have been my hair or some one on the bus.
Food: 1
Service: 1
Besides looking just like my car? Awesome folks awesome friendly atmosphere. Thanks y'all.
$20 For a smashed sandwich with little meat. RIP OFF!
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