Subway
3230 E Union Hills Dr Suite B-125, Phoenix
(602) 765-4341
Recent Reviews
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Place was closing 25 early when they close at 9pm not sure if the workers there like their job but I guess not thanks for no service but thanks for closing early.....
Atmosphere: 1
Food: 1
Service: 1
I don’t know the gentleman‘s name, but he seemed to be new. He did a half scoop of tuna for my sandwich (instead of 2 scoops) before the woman who was helping him showed him how to do it properly. My total was $9.11. I gave him $10.11 and he tried to give me $.83 in change! Not sure how that math works, but clearly he did not know what he was doing at all. I will be going to the other location near me versus this one moving forward. Terrible experience.
The new oreo footlong cookie was impressive. Came out warm and had good gooey center and crunchy top of cookies.
Atmosphere: 4
Food: 4
Service: 4
This place has a great customer satisfaction they have a great personality friendship the car is absolutely awesome it's not like it is on the picture they have really changed everything into 1% investment for satisfaction anybody the people of very very friendly
Atmosphere: 5
Food: 5
Service: 5
Hair on my number 11 sandwich.
Short guy with short black hair was arguing with me about it. Had on red shirt.
Said it could have been my hair or some one on the bus.
Food: 1
Service: 1
Besides looking just like my car? Awesome folks awesome friendly atmosphere. Thanks y'all.
$20 For a smashed sandwich with little meat. RIP OFF!
Over $16 for a basic subway club foot long. No
Atmosphere: 4
Food: 2
Service: 4
Had a coupon for a $6.99 footlong. Found out at the register that the sandwich they recommended was excluded. It was $19.00 for just a sandwich on dry bread. No chips, no drink, just a regular subway sandwich for almost $20. I used to love Subway, but never again.
Atmosphere: 3
Food: 1
Service: 1
HAIR IN THE TUNA! Although mistakes like this should never happen in a food environment, the fact that the server denied it was their fault because "nobody working there has blonde hair", no apology, and attitude as well. Lost me as a frequent customer.Update... after reading reviews below, seems a blonde person does work there and lack of hair nets has been pointed out before.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Mikey hates life itself. Took my baby for breakfast we were both recovering, him from an ear infection, me from a cold. Mikey informed us the eggs weren't ready and would take 10 minutes. After 10 minutes I check and as I am asking him 'A' which was if the eggs were ready yet, he was answering '5.' When I finally got him on the correct subject he tells me it would be 10 minutes. When I asked if it was accounting for time already elapsed, he slsaid he would just give me what was in the back. I politely asked if a manager was around to which he, as any 20 something, first time job, made manager purely because easy to manipulate due to young age would, puffs out his chest and proudly proclaims "I am the supervisor!" I asked if there was someone else I could speak to. As the easily manipulated, title only, he immediately sprouts the only line in his power, "do you want to talk to the owner?" I informed him I did. I left my name and number on a piece of paper which he assures me he would pass on to the owner but first he had to remind me again he was the supervisor. I informed him that really meant nothing. Hopefully it does get passed onto the owner.I do not recommend going to this location. They are not prepared, will give you everything you didn't order and it is a huge inconvenience for then to get up.Unless you help yourself and keep your order even more minimal then what Subway is willing to provide, do not go here.
Atmosphere: 1
Service: 1
I wish I remembered the gentleman's name that helped us. (Maybe Dan?) He was great! I have to say, it was the best subway sandwich I've ever had! I went in with my hubby, and right away, he greeted us and started on our sandwiches. I really wish I remembered his name. He deserves kudos ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chips
Nobody from the business is monitoring these reviews, so this is for potential customers.I first stopped at the location at Cave Creek & 101, really wanted a BLT for lunch. Kid behind the counter is working his first day, and the guy he was helping was trying to order several sandwiches with no one helping him. I was 3rd and line and lasted about 2 min in line since I was on my lunch break, bounced.Went to location at 32nd and Union. Ordered B L T folks on a tortilla, the girl was nice but laid the bacon down and asked me 3 times what else I wanted on the sandwich. B L T Lord help us.Went to pay for this BLT, and the total was almost $13 for 6" wrap with 4 pieces of bacon, 3 tomatoes, and some lettuce. $13.I paused and questioned $13, the lady behind the counter said yes, we only do 12" portions on the wraps. No warning, no "hey this is gonna be the price of a 12", I know she could tell I was caught off guard.I haven't been to a Subway in at LEAST 5 years. Congratulations for grossing me up today. Won't be going back in again anytime soon.
Food: 1
Ordered a footlong online. My husband picked up our order and the staff messed up by giving us a six inch even though I paid for a footlong. My husband had to go all the way back to the store to have them correct our order. Michelle was the one working and was extremely rude even though she made the mistake. She offered to make us another six inch and didn’t apologize or accommodate her mistake at all. Very disappointed. After all of that one of the halves were completely burnt. This subway needs new workers, terrible service. If Michelle is working, go to a different subway. Regardless go to any other subway.
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly service...ok
Atmosphere: 3
Food: 3
Service: 3
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