Subway

19401 N Cave Creek Rd, Phoenix
(602) 569-1278

Recent Reviews

T K

It's subway, they have the same things as all of them. The menu changed but, pretty much the same ingredients. The bread on my sandwich was tougher than usual. The store has a really weird and not in a good way smell. Not a smell you want when you're about to eat. The staff were great. Working quick and doing a great job.

Atmosphere: 2

Food: 3

Service: 5

Lisa “Laydeecas” C.

Went to this location a while back. Wasn't impressed but left it alone. Went back today and it was the same girl. The sub was even worse. Ordered double meat on 2 footlongs. Not only was it NOT double, it was a total of 4 meatballs. On a footlong. And there was enough parmesan to impress Pablo Escobar and to choke a horse. Then a piece of mozzarella that wadded up in the crack of the bread like it was trying to escape the smothering of parmesan.

Atmosphere: 2

Food: 2

Service: 2

Shae Clark

BEWARE:Don't let this woman make your sandwich especially if youre in a hurry. The African american woman working at 3:56pm on March 15th was extremely rude when I asked for a little more mayo and literally squeezed at least 6 big squirts which ruined my sandwich. When I said stop she kept going. And sighed heavily and got a huge attitude when I requested veggies. This woman will ruin your experience so enter at your own risk.

Atmosphere: 1

Food: 1

Service: 1

Aliayah Noiux

I go to this subway 3 times a month I have a different experience ( good ones). every time I come in they always have a positive attitude. And the place always looks clean the best subway I been too all by

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian BMT, Raspberry Cheesecake

Amy Smith

The bread was hard to bight into like it had been bMicrowaved, the smell in the building smelled like a really stinky homeless person.

Atmosphere: 1

Food: 3

Service: 5

Sandy

Place nicely food delicious ?

Atmosphere: 5

Food: 5

Service: 5

Max Brandstetter

I sent an order in via their website and when it arrived, I had not received what I paid for. I ordered two footlong sandwiches and receive two 6 inches, despite paying 30 dollars. When I contacted the restaurant, they refused to refund the order, or even acknowledge the error, despite my call being immediate and within thirty minutes of the initial order and within ten minutes of receiving the order. They said that I need to bring the items in as proof, but that defeats the purpose of delivery. Their error should not inconvenience me more than it already has and to expect me to drop what I am doing and drive to their location to rectify their mistake is an unacceptable expectation.The person on the phone told me to contact DoorDash, but the order was not made through DoorDash, but Subway; therefore, it is Subway's error and they refused to fix it. I will not order from this location again, I have contacted corporate, and while I assume nothing will be done, I can at least warn other patrons away from supporting this location.

Atmosphere: 1

Food: 3

Service: 1

Britney Staats

Several times I've ordered (and paid for) a teriyaki steak sandwich but receive chicken. Uber gives $5 back and Subway wants you to drive there for their mistake. Beyond frustrating, and quite frankly, very dishonest.

Food: 4

Service: 2

Simon Graves

My son and I order here at least once a week and it is always fresh, fast and delicious!

Food: 5

Service: 5

Molly M

Best Subway experience EVER. The young gentleman working was so great. He totally made my day with his kindness. There should be more people in the world like him and he makes a heck of a great sandwich. He went above and beyond. Restaurant was immaculate, staff was professional and friendly. Highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie-Style Chicken 6 Inch Regular Sub, Coca-Cola Classic, Subway Club Footlong Regular Sub

Pawan Khera

Quick

Atmosphere: 4

Food: 5

Service: 5

Jennifer McMorrow

Placed an order on 1/7/24, and the order was never delivered; however, my card was charged. The door dash driver took a picture of the entrance to my complex and posted it; however, no subs in the picture. (?) I tried contacting the store but the line is consistently busy.

Service: 1

Diane Estrada

You order a club trio comes with 2 pieces of meat trio mean 3 dumb pplAnd.Extra meat none worst service ever and you try to call them phone is off the hook

Geno

My sandwich was tasty when I got home. But this is the second time I went there. The girls working behind the counter are so UNFRIENDLY. Even asking, "So how is your day going?" Making them give me a look like I had lobsters climbing out of my ears. The whole conversation was literally " What else?" and then saying my total at the end. Someone needs to coach them on customer service. Won't be going back here!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Turkey Breast Sandwich

Raven Rose

They almost always get my order wrong and the cashier's are rude. When you try to call their phone lines always "busy" too. Jimmy John's is clearly the winner next

Food: 3

Service: 2

Load More