Subway
13853 N 19th Ave Unit A, Phoenix
(602) 866-0115
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
So basically, I was with my daughter and her teammates. They were talking about their game and by the way they were NOT TALKING LOUD. The employee Dakota all of a sudden start yelling at all them to be quiet and said he was under a lot stress because he had a lot of orders. Three people left after he yelled at us. And before this I gave him a 20 dollar tip. I did not appreciate that all.
Food: 2
I was here at Subway, supervising my daughter and her teammates. My daughter and her teammates were discussing about what happened in their previous game when all of a sudden the workers Dakota yelled at us and told us to be quiet loudly. we understand that he was under some stress because he was the only worker working but that is no excuse to yell at us when we were speaking at a calm tone. True, he did apologize after he realized his action, but he should’ve handled the situation more calmly.
Atmosphere: 2
Food: 2
Service: 1
I feel like I interrupted something when I came into the restaurant. Two males in plain clothes came out of the back area, followed by the two female employees. Only on was helping my family with our order, while the other walked around. One of the males then went back behind the counter and a cookie from the display and gave it to a young child that was in the dining area by himself.
Atmosphere: 2
Food: 4
Service: 3
I ordered a Subway App special and it did not came out the way it was advertised. The manager in charge did not want to honor my order. She just walked away and told her employee that if the customer wanted to get the special will need to pay again. Very rude management here. What a way to treat customers! Nice job manager!!!
Atmosphere: 1
Food: 2
Service: 1
So fresh So good
Came in at 7:30pm on February 17th ,2025 the girl was supper rude , asked me rudely to not ask for avocado after she puts the vegetables,like i am paying for a sandwich i should be able to ask for what i want on sandwich. First and last time visiting this location.
Came in at 6:45 with my 2 kids and we left immediately. As soon as we walked in the worker sighed and complained that we walked into the store. Terrible customer service.
Atmosphere: 1
Service: 1
The young man named Richard served me. I'm sure they don't pay him enough to stay!
He is a mannered young man. Very helpful and my sandwich was to perfection. His recommendation was a added benefit. Seemed to be an example to the younger silly employees. Great representative of Subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I ordered online and waited over 45 minutes past the pick up time for my sandwich and that was also wrong Had missing ingredients and didn’t have double meat that I paid for. Only had one person working on a busy Saturday horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Gina and Chase were awesome and professional. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Hello I visited this Subway recently. I had an issue with my order. And the manager Nicole was someone helping me as she did not assist me in any way. She was very rude, very inconsiderate. And she was on Her phone the whole time. I can't believe the service I got in this Subway. Shame on Nicole.
Atmosphere: 1
Food: 3
Service: 1
My sub literally had ONE piece of turkey. Absolutely horrible
Atmosphere: 1
Food: 1
Service: 4
june 20 1 pm these two guys are the nicest guy great service great food
Atmosphere: 5
Food: 5
Service: 5
We ordered online 2 ft longs one was a steak and cheese and ordered extra steak on the sandwich got back to the house and open up my sandwich and realized there's no cheese and there's hardly any meat on it. We asked the person that was preparing the sandwiches if there was extra steak on the sandwich he didn't answer he just looked at the sandwich and continued what he was doing. Very poor service very poor atmosphere and an extremely dry sandwich. A wish sandwich
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Ok, I usually like this location, the staff is young for the most part and respectful until the other night! I felt like I was in the audience of Maury or even Jerry Springer! The staff had "baby momma drama" instead of waiting on customers! The quality of food like always was 5 stars but please thar poor infant being handled like a 6-inch! Not ok and not for a place of business! Those 'parents' needed parents of their own and the manager needs to address this let's not mention the ignorance of handling when preparing food! I would have dined in but it was too stressful for a Subway!
Dietary restrictions: Fresh menu
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Buffalo Chicken, Cookies
Loading...