Taco Bell

9019 N 19th Ave, Phoenix
(602) 944-8000

Recent Reviews

Dan Wood

Worst ever. Don't bother to stop by.

Brian Rogers

Couldn't order inside, was told had to go through drive thru

Alexa Lindquist

I had their crunchy tacos and a bean and cheese burrito, Their tacos were really good at this location!! If I’m ever craving tacos I’m coming here. All the food was good- restaurant was very clean too.

Atmosphere: 5

Food: 5

Service: 5

Trudy Castanelli

Felt like we were causing a problem because we decided to get a bite to eat there. Never understood why employees with these kinds of attitude to customers have this job.

Atmosphere: 2

Food: 5

Service: 2

Amber Groims

It was a wishy washy exp but I still love taco bell .. they were good customer service

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Cheesy Gordita Crunch, Mexican Pizza, Beefy 5-Layer Burrito

Christopher Mcbride

The staff is great very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexican Pizza

Eric Ellis

The lobby is always locked, and they forget multiple food items. Last time it was the cup of the cheese that comes with the chips, the time before it was 2 steak chalupa supremes.

Atmosphere: 1

Food: 3

Service: 1

Michelle Carl

Everything was great especially the drive thru service is great. They are always friendly and will bend over backward to correct your order. Keep up the good work.Dietary restrictions: Will try and make your order to your dietry restrictionsParking: Open parking lot. Never packed or full. Alot of drive thru service.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hot Salsa, Burrito Supreme, Cheesy Gordita Crunch, Chipotle Chicken Loaded Griller, Bean Burrito, Fiesta Taco Salad, Beefy 5-Layer Burrito

Rip Rida

Anayntzin has the worst customer service not sure why she still works there.

Emma

So glad to know I wasted my money on a warp that couldn't even be wrapped correctly. Plus everything is cold, which i don't know how is possible considering I went through the drive thru...

Food: 1

Rat Lady

Dining room closes at 6:00 pm

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Supreme

Hunter Chiropt

Yeah doordashing from this location is an absolute nightmare, it’s ridiculous that I can count on my hand the number of times I’ve ordered from here and they got everything in the order correct. If you’re not there to tell them to do it right in person, the only thing that can afford to compensate you is a free taco off their value menu (1.50) from the app after they deliver you half of what you paid for. And I know this isn’t a doordash issue, because it is RIDICULOUS how you can print off a receipt longer than the bag and send the deliverer home with something that weighs barely more than a pound. Disregarding that this is a fast food place with what I’m hoping are illiterate employees and not lazy ones, the least you could do is give your customer what they paid for, plain and simple.

Food: 3

Service: 1

Don R.

Stopped by to get lunch Friday 2/2/24 but was told by an employee outside the front door that I've have to use the drivethrough. I was fooled by 4 cars all parked next to each other in the very front-seemed weird but those must have been the employees' cars.Wasn't interested in eating a meal in my vehicle so I went somewhere else. Looked through other recent reviews and some state the lobby has been closed on occasion, hope that doesn't become the norm

Chelsea S

The staff was amazing! They didn't have the public drink station open or any of the condiments and napkins out for you to grab. But they surprised my man and I by not skipping a beat in us getting everything we needed quickly and efficiently. Our very tedious and very specific order was done perfectly to a T. This is by far the best Taco Bell we've been to in a really long time!! Thank you all for everything!Vegetarian options: I love placing my order at the screens because it is easier for me to see what I can and cannot substitute, add, or leave out right at my fingertips. I am not really a vegetarian but I am a very picky person when it comes to what I am eating.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesarito, Red Sauce

Chris Carlson

I’ve been coming to this Taco Bell for over 30 years. Tonight was a disaster. They were letting people on foot order and get food from the drive thru. When I worked at fast food places we weren’t allowed to do that for a number of reasons. The safety and f the crew, the safety of the drivers and people walking through the drive thru as well. The drive through lady was rude and the people walking through the drive thru were pretending to hit my car as they were waiting for their food and then when they came to the window to get their food I nearly hit them with my car. Then as they were walking away and I was trying to leave the parking lot I nearly hit them again. As I was trying to pull out into the street. I had my daughter in the car and was concerned for her safety. As those people were acting erratically and aggressively towards us. Needless to say I will never go back to this Taco Bell again. It has gone so far downhill. Limited lobby hours and lackluster service. It’s a shame because it used to be a really nice restaurant for decades.

Atmosphere: 4

Food: 4

Service: 1

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