Taco Bell
3445 W Van Buren St, Phoenix
(623) 473-6852
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Great franchise, lousy and lazy cashiers though
Atmosphere: 1
Food: 5
Service: 1
I rarely write reviews, but this particular Taco Bell location has reached an unacceptable level of incompetence and disregard for customers. At this point, it’s not just a one-time issue — it’s a consistent pattern of failure across multiple visits. I will not be spending another dollar here, and I strongly recommend others do the same.
Orders are repeatedly incorrect, food is served cold, items are missing, drink options are unavailable, and portion sizes are insulting — I was once served less than a teaspoon of meat in a chalupa. That is not a mistake; that’s a complete lack of standards and accountability.
Whether the problem stems from nonexistent management, untrained staff, or a total absence of quality control, the result is still the same: a location that treats paying customers with indifference. It’s clear that customer satisfaction is not a priority here.
Save yourself the time, frustration, and disappointment — this Taco Bell simply does not deserve your business.
Atmosphere: 1
Food: 1
Service: 1
Food is 4 star cause it's TacoBell, service and atmosphere 5 star, Cesar at the drive through is quick to catch errors and very helpful!
Atmosphere: 5
Food: 4
Service: 5
horrible service and the food was just bad I had to take it back just to get a reorder only to receive attitude about it when clearly I was missing items and things were wrong and the stuff that was there looked like crap. Just felt like I wasted my money for sure
Atmosphere: 1
Food: 1
Service: 1
You guys forgot my number 1 3 tocos that pay for 30 bucks got scam fr 😑
Atmosphere: 1
Food: 1
Service: 1
It was my first time there with my co-workers/friends. It will be my last time going due to the behavior of other customers. As soon as we walked in we were verbally attacked by some lady talking about us; calling us out of our names; and even coming closer in proximity to us when she was originally leaving the restaurant when we were walking in. No employee told her to stop or to leave. Allowing your customers to be treated any old way drives them away. Also personally, it makes me lose my appetite for the food I am eating as well. For me to have a pleasurable dining experience, the food and the atmosphere need to be at least decent at a minimum and this location failed to provide both at the same time. I regret I wasted my nearly $7.00 at this establishment.
Atmosphere: 1
Food: 3
Service: 3
I am never the one to complain, but this was so disgusting. I never would imagine that there would be a big chunk of hair in my food I’m so disappointed I am so grossed out
Food: 1
Just left here everything I ate tasted old cinnamon twist barely sugared minimum flavor soft taco taste old never returning
One thing I find a common thing at ALL TACO BELLS IS YOU SKIMP THE SOUR CREAM IT AINT EVEN A TEAR DROP IN THE BEEFY 5 layers 100% of the time.
Always a quick and friendly service. Went in got what I wanted and went along with my day.
Atmosphere: 5
Food: 5
Service: 5
A lovely worker with blond hair and piercing was so helpful I came with my kids and order a lot of while it was busy and she still was very nice and patient
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always got my order right so can't complain
Atmosphere: 4
Food: 5
Service: 5
Not busy.
Atmosphere: 4
Food: 5
Service: 4
The store is closed and it says it's open.
Atmosphere: 1
Food: 1
Service: 1
Curious why it took 20 minutes to make one order i pre ordered through the app. Super annoying and slow workers
Atmosphere: 1
Food: 3
Service: 1
Rice was not cooked well.!
Atmosphere: 5
Food: 1
Service: 5
Loading...