The Buffalo Spot - Phoenix

Great customer service. Manager, James, was very attentive. The food was amazing! I order a Lemon Pepper Buffalo Chicken Salad, some wings & it was all amazing! I love the freshness of everything. My kids loved the food too & specially their shakes 😋

Atmosphere: 5

Food: 5

Service: 5

Great and fast service!
Always have a good experience at this location. People are always friendly.
Today I had the pleasure of being helped by Vicky and Makayla, such sweethearts!

Food preparation is always on point!
Must try if you haven’t yet!

So many spice levels to choose from! And the chicken is so juicy and tender!

Atmosphere: 5

Food: 5

Service: 5

Love this place Christian and Vickey were so nice! The food is always hot amd fresh, the sauce combos are really yummy!!!

Atmosphere: 5

Food: 5

Service: 5

Christian greeted us at the front and offered the new sauces they have which I appreciated and decided to try! He brought my shake and order over to our table and was very pleasant. vicki was in the back making out order and waved hello to us. We always come here and the food is always amazing shout out to Vicki 💕

Atmosphere: 5

Food: 5

Service: 5

Been coming here for a year service is awesome. Jacob is the man always a smile and a great attitude

Thanks Danny! Mango habanero is my new favorite! Thanks for the recommendation!!!

Atmosphere: 5

Food: 5

Service: 5

Amazing food and service!
Shout out to Danny, always friendly and on point! I truly hope the reviews that customers leave go toward recognizing the entire team, not just leadership. Everyone deserves the credit for making this place great!

Atmosphere: 5

Food: 5

Service: 5

I come here several times a week and the atmosphere is great . Food is great and the hospitality is even better .
Jacob is always on point and provides fantastic service . He is great would definitely recommend this place to anyone looking for some great service !

Atmosphere: 5

Food: 5

Service: 5

The wingswere delicious. The customer service was excellent . Jacob the manager is awesome and very polite. Best person I have seen there so far!!!

Good customer service and friendly

Atmosphere: 5

Food: 5

Service: 5

Very good food, very good flavor and the service here is great, especially with Vicki.

Atmosphere: 5

Food: 5

Service: 5

Christian , Vicky and Megan all made sure everything was good and my food was hot and fresh :) ! I’ve never had a problem with my food here and I’ve been coming to this location for about a year or so. I always get the worlds famous buffalo fries and they ALWAYS come out delicious

Atmosphere: 5

Food: 5

Service: 5

Christian Answered all our questions and was very patient when we made changes to our order.

Atmosphere: 5

Food: 5

Service: 5

I’ve been debating whether to post this, but I believe it’s important, especially for the owners and upper management of The Buffalo Spot to be aware of what’s happening at their location.

I’m extremely disappointed with how the general manager — Matt (or whatever his official title may be) — treats his staff. On multiple occasions, I’ve personally witnessed him speaking condescendingly and disrespectfully to young employees, many of whom appear to be teens or young adults just starting out in the workforce. His tone and choice of words are demeaning and unnecessarily aggressive, as though he believes that holding a leadership role gives him permission to belittle others.

That’s not leadership, it’s intimidation. It fosters a toxic work environment that reflects poorly on the entire establishment.

What’s even more disturbing is that I overheard Matt gossiping about an employee’s weight . LIKE STOP. This is a younger team member that is underage most likely. That kind of behavior is not only unprofessional, it’s cruel and borderline harassment. It sets a dangerous precedent for workplace culture and completely undermines the confidence and well-being of the team.

Every business has its challenges, but how you treat your team during those moments is everything. Disrespect from leadership doesn’t solve problems it creates new ones. As a customer, it makes me question whether I should continue supporting a place where staff are mistreated and mocked behind their backs.

I strongly urge ownership and corporate leadership to investigate what’s going on at this location. Your employees deserve a safe, respectful environment and your customers notice when they’re not getting it.

Atmosphere: 1

Food: 5

Service: 1

I get asked to leave a review every time I come in—and honestly, I don’t mind, because one of my favorite servers is here! Shout out to Danny at The Buffalo Spot—he’s always friendly and provides great service. The food is awesome every time. Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5