The Cheesecake Factory

Place has everything you can think of on the menu, also atmosphere is great, service always outstanding. Bar area is also great with TVs to catch your game.

Atmosphere: 5

Food: 5

Service: 5

Good cheesecake yum

I had a gift card for this place for a while now and decided to use it tonight. Our waiter Kyle B was okay, for some reason he would not clear our plates even though they have been sitting there for a while when our food came out I asked the nice lady who brought it out to take our plates which were the appetizer plates and bread basket. Our table was small so if it was bigger I would have left it. We also asked for more bread which was never brought. He also seemed more attentive to the other table by us and asked them if they needed something else but not us I wonder why.. the food was good and of course dessert was great maybe we will try it again another time and I will update the review but the service was not that great tonight.

Atmosphere: 3

Food: 4

Service: 2

Visited this location for Mother's Day and it was insanely busy! So many people waiting for a table.

The hosting staff was very helpful and kept families getting seated fast for how busy it was.

Our server was great. He had great jokes and was friendly. Great service.

Food was delicious per my family's review. They really enjoy the food here.

Atmosphere: 5

Food: 5

Service: 5

Wait staff was excellent, food perfect. Drinks were good but pricey. Love the decor. Check out was awesome, you do it right on your phone. We will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

It was Dad's choice for Sunday Dinner - he selected Cheesecake Factory(Biltmore). Dad decided to have the shrimp scampi - WoW - it is plated with 6 jumbo shrimp!! Our meals were delicious - we had Sara for our server, she was excellent!!! Over all great dining expirence. Of course finished the evening splitting a piece of cheesecake - a slice of Very Cherry Chocolate -

Atmosphere: 1

Food: 1

Service: 1

Fun place to meet up with friends. Lots of meal options and delicious desserts for everyone in your party to find something they can enjoy. Portions are huge and makes them easy to share. Love coming here when I am in town.

Atmosphere: 5

Food: 5

Service: 5

I've been to The Cheesecake Factory many times and it never disappoints. The menu is huge so there is always something new to try and everything I've had has been fresh and flavorful. The portions are generous and perfect for sharing or taking home for later. The atmosphere is warm and inviting and the service has always been friendly and attentive without feeling rushed. Of course the cheesecake is the star of the show and they have so many flavors it's hard to pick a favorite. Every visit feels like a treat and I always leave happy and full.

Atmosphere: 5

Food: 5

Service: 5

Very welcoming and the food is always good, but sometimes it's Wonderful

It obviously gives chain vibes. But, my wife loves the cheesecake.

My experience at the Biltmore location was very disappointing; I just went their for a pick up, no one acknowledged my presence; greeter looked at me right in my face and wouldn't speak, when people come into your establishment you at least welcome them in even if you can't help them right away(it's about the experience), I will never go to this location again, for an area that is supposed to be so classy, this is not.

Madisen R (Maddie) did an amazing job! She provides great customer service and she was super tentative and helpful. There was other guests being very difficult and we felt bad how they were so rude to her but she remained very professional and she handled it well. She deserves a raise! :)

The manger was so rude (wearing different color shirt) all I said was my small party has been waiting longer than a huge party across us. Not rude at all and she just talked back to me. We’ve waited an hour and I understand being busy but talking back saying “you got seated at the time” wasn’t okay. We didn’t. I watched them sit down

The music is ridiculously LOUD!!! We can’t have a desert conversation. The waitress can’t hear our orders. Please be considerate of the patrons ands lower the music.

Atmosphere: 1

Food: 5

Service: 5

Got sat all the way in the back...what a dreary dated atmosphere. Made me claustrophobic. Keirland location is a much nicer restaurant and the food quality seemed better. Biltmore was just weird...next time, no back room.

Atmosphere: 1

Food: 4

Service: 5