The Human Bean
6502 N 16th St, Phoenix
(602) 368-6391
Recent Reviews
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having the worst day and no salsa came with my breakfast burrito?
I had never been to the human bean before so I was skeptical with trying but Giselle enlightened me with tons of suggestions on what to get and I thoroughly enjoyed. Thank you Giselle !!! Amazing !!
Atmosphere: 5
Food: 5
Service: 5
It's really funny watching people drive up to the window without ordering at the speaker/menu. This location is pretty cool and the employees are always happy.
Vegetarian options: It's a coffee shop..
Dietary restrictions: At some locations they have GF brownies and cookies, but I haven't been able to get one at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin Tops
Great coffee and service !
Atmosphere: 4
Food: 4
Service: 5
Great coffee.
Atmosphere: 5
Food: 5
Service: 5
Waited in line for 15 mins only to get to the window and be told they won’t take my order at the window. I’ve been here many times, including two days ago and no one told me anything when I ordered at the window then. The employee at the window wasn’t rude just refused to take my order and insisted I had to go use the speaker box and get to the back for the line and wait another 15 mins.
Service: 1
“The strawberry banana smoothie is better than my mom makes. It is fire” -Brandon age 7
Atmosphere: 5
Food: 5
Service: 5
Don’t come to this location
Atmosphere: 2
Food: 1
Service: 1
Drive thru is confusing. Sat in line for over 10 minutes, never passed a speaker box, got to the window and was told I had to start over. Will not return.
Service: 1
This location has added a drive up order box in the front of the building. It is very difficult to get to the speaker when turning in off 16th St. You have to drive all the way around the building AND there is really no indication that you need to do this. Every time I go to this location someone drives in and directly to the pick up window while I am busy driving around to the speaker box. Invariably the barista takes that person’s order right at the window! So my wait is extra long. The only thing management has done is post a small hand written cardboard sign that is not noticeable unless you are at the pick up window advising people that orders will only be taken through the speaker menu. Clearly this is not true. Perhaps management could invest in some plastic rope chains and place them along the drive through route-thereby signaling people coming in from 16th St that they can not just drive directly to the window? Dutch Brothers seems to manage this just fine. In the meantime I avoid going to the Human Bean because I just don’t need extra stress and aggravation.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
It's a coffee and light breakfast place. Outside garbage receptacles are needed.
Atmosphere: 3
Food: 4
Service: 4
Best coffee in town, and excellent service from help with a smile.
Atmosphere: 5
Food: 5
Service: 5
Used to love this location, things have changed. Long wait times, and quality of drinks seems like its affected as well. The app update is also not the best. Love the location, hope things improve, baristas as the best, super sweet!
Side note: Maybe better signs that there is now an intercom vs driving all the way around the way the drive thru has always been, just a tip.
Atmosphere: 3
Service: 3
$10 + for energy drink that cost $5 at most from any store makes no sense... All you do is add flavor and ice. $20 plus for me and wife is crazy ?
Cold brew is great. Fast service.
Service: 5
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