The Lobby Grill
8000 Arizona Grand Pkwy, Phoenix
(602) 431-6476
Recent Reviews
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Typical American fare in the lobby of the resort. Good burgers, chicken sandwiches, French dip, apps, salads etc. Nice friendly service. Indoor and outdoor seating. Prices as expected.
Atmosphere: 5
Food: 4
Service: 5
Everything was good. Food was mediocre and extremely overpriced. I understand it’s a tourist destination but the prices were close to if not Disneyland level robbery.
Atmosphere: 5
Food: 2
Service: 5
I have been a member of the AZ grand for over a year and have been to the lobby grill maybe twice. Food is decent, view outside is very pleasant and most of my experiences have been lovely. Tonight the hostess was not making any sense and it lead us to leaving hungry and annoyed… half the tables were unoccupied yet they were putting people on a 30 minute waitlist as to not overwhelm the kitchen staff. That’s not great but I can understand being told there is an unexpected wait for the food to be delivered but still seat us with that expectation. Instead she said we could order in the lobby, at the bar but not in the restaurant and the wait for food would be no different. Does that make any sense? I am not a hotel guest, I am a potential frequent customer of this outlet since I live up the hill, why am I being told I cannot be seated in this 50% occupied restaurant because “she needs to honor others on the waitlist”…. (EYE ROLL) why aren’t they seated with a set expectation that food will take y-x amount of time? The tickets from the bar or lounge still go to the same kitchen so how is that my only solution? I would like a managers number to be convinced why I should ever return after being told no with all due logic on my side…. I have 5 star hospitality management experience in Manhattan, this sleepy resort clearly doesn’t know how to handle increased traffic or prepare for it… now I understand why this hotel oddly enough has no fine dining outlet, also unfortunate.
Atmosphere: 3
Food: 4
Service: 2
Terry was an amazing server for dinner! He went above and beyond with describing each entree and drink selection and delivered outstanding service with a smile ..please check him out soon
Atmosphere: 5
Food: 5
Service: 5
Food was decent and they had a good drink selection.
I cannot emphasize this enough, Terry was the best host. He was so helpful, friendly and customer oriented from beginning to end.
Atmosphere: 5
Food: 4
Service: 5
They did a great job with the renovation. Great food and views.
Atmosphere: 5
Food: 5
Service: 5
After sitting for 20 minutes, we had to get our own menu. Flagged down the first staff member to get a drink. Waited another half hour, finally got to order the ceviche. Maybe a couple prawns, tomatoes and a tone of broth. So disappointing.
Atmosphere: 4
Food: 1
Service: 1
Great views, great good thoroughly enjoyed our lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cobb Salad
Good view sitting outside. But the breakfast buffet is horrible. Very limited selections. There was no toast or any type of bread!! i even asked to make sure.
The Lobby Bar has the two best bartenders in the Grand Canyon State, Jeff and Rob were knowledgeable, entertaining, friendly, and were experts at their craft! Thank you for making our visit exceptional. Michelle and Gina
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, French Dip Sandwich, The Cobb Salad, Chicken Wings and Burger
Restaurantji Recommends
We were here for both breakfast and lunch. Food is decent - bit too salty. There's a disconnect between if you request any change to the order and what the kitchen staff follows. Great outdoor sitting place facing the golf course.
Atmosphere: 4
Food: 3
Service: 4
We stopped here for a beer as it was so hot outside. It seemed that it was the coolest room around the lobby. It was a little darker than the restaurant... I have to mention that we stopped at the bar room. The beer was great but so expensive...$26 for two craft beers. So be mindful of that . But when it's hot and you're thirsty ... you don't realize that lol.
Atmosphere: 5
Food: 5
Service: 4
Very tasty, get a table outside by the golf course!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lemon Blueberry Cheesecake, The Burger, Hamburger
Matthew was an incredible server. He was super attentive, knowledgeable about the menu, polite, and incredibly helpful. He was friendly without being overly social. He checked on us regularly, and made sure we always had full waters and everything we needed.
Atmosphere: 4
Food: 4
Service: 5
This place is a gem. Gorgeous views, plenty of seating and delicious food. The hamburgers we got were just so good. Great service from out waiter and prices for a resort were inline with the great quality and quantity you receive.
Atmosphere: 5
Food: 5
Service: 5
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