Ordered with app and smoothie was ready before I got there
Atmosphere: 5
Food: 5
Service: 5
Jeremy Seifert
I have been coming here 3 time a week for a while now. Tried to get a smoothie around 6:51pm on a Tuesday and was turned away because the employees inside said they were closing. On the website it says that the location at Cactus and Tatum is open till 9pm. Super disappointed and poor customer experience!
Atmosphere: 1
Food: 1
Service: 1
Rose
say they close at 9 but workers close early at 6:45
Kirby Bellow
Great food and great service. Cannot ask for much more than that. The employees are nice and do a good job. Their menu compliments smoothies very well which is always my biggest complaint about smoothie shops - not here though! Some may say the atmosphere is down, but I don’t think this is somewhere you’re hanging out. The location is small for sitting, but there are places to sit.
Atmosphere: 4
Food: 5
Service: 5
Mike Brenneman
Please note this 1 star review is exclusive to this location only and not the brand. After reading all the other bad reviews and the quality and the girl with no customer service skills it's not worth my time to leave a lengthy review so I'll just summarize it to say I agree with everyone else's bad review plus she doesn't wipe the cups when they have smoothie running down the side. I've given this location 5 or 6 changes but will probably just drive further to the Camelback location or just support local businesses like Paradise Juice.
Atmosphere: 1
Food: 1
Service: 1
Michelle Rutledge
The Detox Island Green smoothie is one of the best green smoothies out of all the other smoothie places, and the perfect blend of flavors seems to be consistent from each Tropical Smoothie Cafe location.Lexis was helpful in pointing out the kid's sizes for the little one who was hangin' with me.Got to give the Lil' Limeberry smoothie a try - it's delish. ?Inside seemed very clean, but since the weather has been amazing, we sat outside.Only critique would be to clean the outdoor table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Lil Limeberry
Amy Z.
They are never open in the morning when the app and Google says they are open. They used to be open, but recently they have been closed every morning for the past two weeks. I order online for pickup 3-4 days a week in the morning just to find out they aren’t open. And if I do an asap pickup online order it doesn’t allow me to cancel my order. So I’m out on money & a smoothie.
Connor Heidemann
I came over to get my girlfriend a smoothie because I have been wanting to stop by for a while. The atmosphere here is very uncomfortable and quiet. The employee that helped me was on the phone with her AirPods and when it was my turn to order just stared at me blankly until I asked if she was ready to take my order. The entire ordeal was just cold and made me feel unwelcome. I understand the kid who helped me probably isn’t making a ton of money but when I worked a job like that in high school I still took pride in making people feel welcome. The food was tasty but portions were very small. I really don’t consider myself a person with high expectations but I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Alex Guerra
This is the worst location I have ever visited. Our interaction with the employees was so chaotic! The person taking the order was so preoccupied with disciplining another employee while taking our order. The person completing the orders kept running his fingers through his hair and rubbing his scalp while completing the orders with complete disregard to food safety and hygiene. It was such a mess! Do yourself a favor and find a different location to visit! Needless to say, nothing was purchased.
Atmosphere: 1
Service: 1
Amy D
Update your hours online so people don't come only to be told you changed your hours "cause business sucks." Not very professional!
Smoothie was good, but the sandwiches here have really gone downhill. Haven’t been to this places in years, but 11 dollars for a dry sandwich with cheap deli meat and a thick slice of cheese. I might as well have gone to subway. Would have gotten a bigger sandwich with better taste for the same price. Either the sandwiches should be cheaper, or be better quality.
Atmosphere: 3
Food: 1
Service: 5
Lauren Long
Pricey but good
Food: 4
Service: 4
Michael Mengual
Yummy ?
Drew Dans
Great staff, friendly manager, honeyed the promotion in the app. Thank you ?
S
Over 45min wait for Bahama Mama(basic smoothie) - after ordering
Ordered with app and smoothie was ready before I got there
Atmosphere: 5
Food: 5
Service: 5
I have been coming here 3 time a week for a while now. Tried to get a smoothie around 6:51pm on a Tuesday and was turned away because the employees inside said they were closing. On the website it says that the location at Cactus and Tatum is open till 9pm. Super disappointed and poor customer experience!
Atmosphere: 1
Food: 1
Service: 1
say they close at 9 but workers close early at 6:45
Great food and great service. Cannot ask for much more than that. The employees are nice and do a good job. Their menu compliments smoothies very well which is always my biggest complaint about smoothie shops - not here though! Some may say the atmosphere is down, but I don’t think this is somewhere you’re hanging out. The location is small for sitting, but there are places to sit.
Atmosphere: 4
Food: 5
Service: 5
Please note this 1 star review is exclusive to this location only and not the brand. After reading all the other bad reviews and the quality and the girl with no customer service skills it's not worth my time to leave a lengthy review so I'll just summarize it to say I agree with everyone else's bad review plus she doesn't wipe the cups when they have smoothie running down the side. I've given this location 5 or 6 changes but will probably just drive further to the Camelback location or just support local businesses like Paradise Juice.
Atmosphere: 1
Food: 1
Service: 1
The Detox Island Green smoothie is one of the best green smoothies out of all the other smoothie places, and the perfect blend of flavors seems to be consistent from each Tropical Smoothie Cafe location.Lexis was helpful in pointing out the kid's sizes for the little one who was hangin' with me.Got to give the Lil' Limeberry smoothie a try - it's delish. ?Inside seemed very clean, but since the weather has been amazing, we sat outside.Only critique would be to clean the outdoor table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Lil Limeberry
They are never open in the morning when the app and Google says they are open. They used to be open, but recently they have been closed every morning for the past two weeks. I order online for pickup 3-4 days a week in the morning just to find out they aren’t open. And if I do an asap pickup online order it doesn’t allow me to cancel my order. So I’m out on money & a smoothie.
I came over to get my girlfriend a smoothie because I have been wanting to stop by for a while. The atmosphere here is very uncomfortable and quiet. The employee that helped me was on the phone with her AirPods and when it was my turn to order just stared at me blankly until I asked if she was ready to take my order. The entire ordeal was just cold and made me feel unwelcome. I understand the kid who helped me probably isn’t making a ton of money but when I worked a job like that in high school I still took pride in making people feel welcome. The food was tasty but portions were very small. I really don’t consider myself a person with high expectations but I will not be back.
Atmosphere: 1
Food: 3
Service: 1
This is the worst location I have ever visited. Our interaction with the employees was so chaotic! The person taking the order was so preoccupied with disciplining another employee while taking our order. The person completing the orders kept running his fingers through his hair and rubbing his scalp while completing the orders with complete disregard to food safety and hygiene. It was such a mess! Do yourself a favor and find a different location to visit! Needless to say, nothing was purchased.
Atmosphere: 1
Service: 1
Update your hours online so people don't come only to be told you changed your hours "cause business sucks." Not very professional!
Restaurantji Recommends
Smoothie was good, but the sandwiches here have really gone downhill. Haven’t been to this places in years, but 11 dollars for a dry sandwich with cheap deli meat and a thick slice of cheese. I might as well have gone to subway. Would have gotten a bigger sandwich with better taste for the same price. Either the sandwiches should be cheaper, or be better quality.
Atmosphere: 3
Food: 1
Service: 5
Pricey but good
Food: 4
Service: 4
Yummy ?
Great staff, friendly manager, honeyed the promotion in the app. Thank you ?
Over 45min wait for Bahama Mama(basic smoothie) - after ordering
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